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iBook Vindication

For a while now hundreds of iBook owners have been complaining about a specific problem and Apple has been denying it, claiming there are “no known problems” with the machines. Perhaps on threats of a class action lawsuit, Apple finally came clean:

“We have determined that a small number of iBooks introduced in 2002 have a display problem caused by a component failure on the logic board,” said Phil Schiller, head of worldwide product marketing for Apple in a statement emailed to Reuters.”

As well as introduced the iBook Logic Board Repair Extension Program which began this week. So if you have an iBook that’s been having problems, and the model number is between UV220XXXXXX and UV318XXXXXX, Apple says they are very, very, very sorry and wants to fix it all up for you.



For a while now hundreds of iBook owners have been complaining about a specific problem and Apple has been denying it, claiming there are...
 

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Kyle Morley

The Apple extended coverage is incredibly narrow. It covers only a few of the many problems users are reporting, and cautions that it is possible to have a bad motherboard that isn't covered, if the problem can't be traced to that one component. Anybody going to contact Apple about probs in hope Apple will fix them better memorize the list of covered symptoms, and be sure to include them in their description!

September 04 2004 at 11:57 PM Report abuse rate up rate down Reply
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