IPod Mini Colors Vary

When iPod Minis hit the streets I rused out with the wife to check them out. She wanted a pink one. When we say them in person, the pink was nothing like the ads and she didn’t end up getting it. ThinkSecret just got ahold of an internal memo which explains why.

Buyers of Apple’s iPod mini may discover that their new music player’s color isn’t the precise shade they expected, according to an Apple document obtained by Think Secret.

The internal message, distributed earlier this month, states that the colors of the iPod mini’s anodized aluminum case “may vary in shade,” and that new customers may not receive a unit with the “exact shade” they expect. In addition, customers who send their iPod mini to Apple for service may receive a replacement unit that differs in color as well, the document says.

The document provides Apple representatives with instructions on how to handle customers who are dissatisfied with the color of their iPod mini; the Apple online store can offer a free iPod case as an “appeasement” or token of goodwill.