Wait a minute! That’s MY job!

With their introduction of the new iMac G5 Troubleshooting Assistant, Apple is making a surprising push in the direction of empowering Mac users to diagnose and solve their own problems.

While I think it’s an excellent idea overall, I will admit to being a tad skeptical about how successful this is going to be. For more savvy users, it’s a blessing. But for the average home user, it might just lead to more frustration. Time will tell I suppose. I fed the Troubleshooting Assistant some common problems and it did a pretty good job of getting to the bottom of things.  You may be interested to know that there are only about 10 service parts that make up the iMac G5.  And a lot fewer screws than it’s close cousin, the Dual USB iBook :)

It wasn’t long ago that Apple wouldn’t even send rubber foot service parts to Powerbook users directly. Now they make ordering up a midplane assembly as easy as ordering a slice a pizza!