iTunes Music Store problems
I've been trying to buy Danger Doom's "The Mouse and the Mask" for a week now on iTMS to no avail. Every time I try, I get a message about the item currently being modified. On day two and three I started wondering, does it take this long to modify a database item? Well, looks like it could take as long as next week. Several hundred people on the discussion boards are having the same issue, and yesterday I received a response from Apple:"Dear Victor,
Thank you for contacting the iTunes Music Store.
We are aware of the issue you have reported and are working to resolve it as soon as we can.
Please do not attempt to purchase this item again until Monday, November 28th. This will give our engineering crew enough time to fix the items that have been affected by this problem.
Sincerely,
The iTunes Music Store team"
Just so everyone is clear: no purchasing albums until next week, OK? Kidding! Apparently singles are no problem, just albums. But I'm not a big fan of paying over $16 for an album that should cost $9.99. And for the conspiracy theorists out there, does this mean variable pricing just in time for the holidays? We can only
UPDATE: I was able to order the album just as Apple said on the 28th.
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I've been trying to buy Danger Doom's "The Mouse and the Mask" for a week now on iTMS to no avail. Every time I try, I get a...
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Whoever recommended emusic: I hope you really don't consider their quality to be as good as iTMS. I got the free 50 songs, and picked up Martin Sexton's live album on there, and it sounds not only like it was recorded with a microcassette recorder, but it is very watery. Good thing is, I never even knew that album existed. I, too, am having problems with iTMS, but it is easier to use than emusic so far as I can tell. But, with 50 free songs, can't say I care much. 29 days left before I cancel.
November 29 2005 at 8:11 PM Report abuse Permalink rate up rate down ReplyI picked up a posting on the Apple discussion boards where one person was able to purchase the album by loading all the customer reviews, and then using the buy link at the top right of the page. This did indeed work for me twice so far.
November 27 2005 at 3:43 PM Report abuse Permalink rate up rate down ReplyI emailed tech support, they said the problem should be fixed. Anyone else still having trouble? It's still telling me it can't accept creditcard purchases at this time....lame.
November 27 2005 at 1:11 AM Report abuse Permalink rate up rate down ReplyeMusic is running a free trial right now, so you can get 50 free mp3s for signing up. If you cancel within the first month after downloading your free songs, you keep them for free. http://www.emusic.com/promo/home.html
November 25 2005 at 12:02 AM Report abuse Permalink rate up rate down ReplyI have been trying to download single songs for 3 days. I don't have the cash in my paypal right now to buy full cds and having banking problems. I am getting really mad, and am starting to wonder why I went with itunes in the first place.
November 24 2005 at 9:45 PM Report abuse Permalink rate up rate down ReplyTo update... I just bought an album, confirmed that one item in my cart, entered my password, and purchased the album. This album had 24 tracks, so I was checking my Mac now and then to see how the downloads were going. The third time I checked, the track count went up to 44 and it was downloading the single tracks that I had purchased on Sunday (mentioned above), AGAIN. Of course, I emailed Apple about this. I sure hope the billing isn't getting screwed up like ITMS is. Something has gone terribly awry...
November 24 2005 at 12:02 PM Report abuse Permalink rate up rate down ReplyI ran into the 'not available' issue when trying to buy and album. I made it work by gifting the album to myself. Worked perfectly. You could try that.
November 24 2005 at 9:46 AM Report abuse Permalink rate up rate down ReplyThe same thing has been happening when I try to buy Heaven & Hell by Vangelis. Same error and everything, although it won't let me buy the songs either (could have to do with the album only having 2 songs).
November 24 2005 at 9:09 AM Report abuse Permalink rate up rate down ReplyI too got the Danger Doom album on eMusic. Good service. I had a similar problem before trying to buy a London Elektricity album off of iTMS. I couldn't download it and I got a letter telling me to wait. I went to Hospital Records' download store and got the album with a better bitrate, no DRM at the same price. While iTMS does have an awesome selection, the headaches and poor quality keep me from shopping there.
November 24 2005 at 1:03 AM Report abuse Permalink rate up rate down ReplyI had been trying to purchase Rufus Wainwright's music video for April Fools ... yesterday iTMS wouldn't let me purchase it, this morning it let me purchase it but wouldn't let me download it ... but this evening I have it so ... try again now?
November 23 2005 at 11:25 PM Report abuse Permalink rate up rate down ReplyHot Apps on TUAW
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