No release date in sight for TiVoToGo for Mac
Dave Zatz points to a letter received by someone at the TiVo Community Forums that confirms there is no target release date on the horizon for TiVoToGo. Forum member pdxkevin wrote a self-described angry letter last week and emailed it off to TiVo. Much to his surprise, the letter found its way to Tom Rogers (TiVo Pres.) and then got passed along for the VP of Marketing to respond.Here's the reply from Jim Denney, VP of Retail Marketing (bold added for emphasis):
My name is Jim Denney, I am in Vice President of Product Marketing for TiVo's retail products. Tom Rogers forwarded your message to me. I wanted to thank you for your email and apologize for the delay in TiVoToGo for the Mac. I am sorry that you feel we have not paid attention to the Mac community. That is certainly not our intention. We are aware of our subscriber's desire to get TiVoToGo on the Mac. Believe it or not, we are actively working on the project and have been for the past year in various forms. Unfortunately, developing on the Mac platform has been a little more difficult because of its closed nature. We are working through the issues we have encountered. They are not simple to solve given the needs that we balance in TiVoToGo. We don't have a release date for the feature yet.As a long-time TiVo owner and one who has been longing for TiVoToGo for Mac for quite some time, I appreciate TiVo's frank response, although it's admittedly almost too little, too late. Their communication on this issue has been pretty poor and only served to set us all up for a fall time after time. I know most people want companies to commit to release dates early and often, but I'm of the camp that believes "We really don't know" is better than "Maybe next year." Until recently I've been using TiVoToGo on a spare Dell laptop that doesn't get used for much else. That being said, since I now own a Series 3 HD TiVo along with my Series 2 w/ DVD Burner, a retired Series 1 and a Sony LocationFree TV system (with Mac Pak), I have limited use for TiVoToGo now - until it's available for the Series 3 at least, when I will, of course, jump on it like a rabid dog.
We have gotten ourselves in trouble in the past when we estimated it would be out by mid year this year, we obviously missed that date. In the interest of setting the right expectations this time we want to wait until the feature is actually ready. We are not ready to make that announcement yet. That is why our customer care representatives have been instructed to give the answer they gave you.
We can let you know when the feature is ready for launch. We are listening to you. Until it is ready, we appreciate your patience.
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Dave Zatz points to a letter received by someone at the TiVo Community Forums that confirms there is no target release date on the horizon...
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I responded on a Tivo employees blog here: http://www.zeigen.com/blog/?p=284#comment-9478
But really quickly.
1) VPs of Marketing are paid to talk about things they don't understand and make it sound good. Apple isn't closed it is just that the guy who wrote this for the VP is in Marketing and is probably about as technically minded and informed as any tube sock you might have in your sock drawer. Of course Windows is more closed. The real difference is that Windows Media can play back the unecrypted Tivo stream and creating a DirectShow filter to lift the DRM during playback is pretty straightforward. Quicktime doesn't do Tivo MEPG-2 via any offering from Apple, so Tivo needs to write (or borrow from any of several open source projects [legally of course]) an mpeg-2 decoder for Quicktime.
2) They definitely don't care enough about Mac users to get this done. It is a dead simple project for them. At this point the only real surprise is that the Linux guys haven't made it work yet.
3) Tivo Download Manager will get you your Tivo content the easy way. Or search around on Google for Tivo DRM Crack and you will find other options that make use of Galleon. Or there is a widget for downloading from Tivo, you will still have to address the DRM.
>> Does that sound like the beginning of an email from a corporate VP? "I am in Vice President ..."?
November 16 2006 at 8:50 PM Report abuse Permalink rate up rate down ReplyMac OS X "closed"?
That statement makes my brain hurt.
Maybe when he says "closed" he really means "none of our dime-a-dozen .NET developers can figure out how to write software on a Mac. They tend to get confused by how great every looks and how easily the UI is to use."
October 25 2006 at 10:59 PM Report abuse Permalink rate up rate down ReplySteve,
Am I being dense, or what? Tried the links with your name, but canât find any way to contact you on either of those sites (although the pimento thing is catchy). Iâd like to talk to you more about this TiVo to Mac thing...but am hoping thereâs a way to do it without loading Windows (like #13, I donât even want it to touch my MBP).
Help.....
As a side note to #14, Iâm with Greg...TiVo Desktop for Mac did release later. Made me nuts having to wait.
Dear Tom,
Perhaps you should get an Apple Developer Connection membership for your developers! With a company like Tivo I'm sure you could afford the ADC Premiere membership for $3500 you get 8 support calls to Apple for code level help, testing the Apple labs up to 3 times a month (bejong Tokyo and Cupertino), and admission WWDC where your developers can talk to the engineers at Apple and the Mac programming community.
Please forward this to the appropriate parties, thanks,
Joel
#20 - it's not the OS that's the issue; it's QuickTime. Calling it closed is a little misleading, but calling it inadequately documented for the things TiVo needs to do would be an understatement.
October 25 2006 at 8:23 PM Report abuse Permalink rate up rate down ReplyHow does an OS which provides source to the kernel and source to key data structures (in CoreFoundation) end up being more closed than Windows?
October 25 2006 at 5:35 PM Report abuse Permalink rate up rate down ReplyGot an Elgato EyeTV Hybrid. Wonderful on my 24" Intel imac.
Didn't Tivo first demo TTG on a Mac years and years ago..? You've got to think that if they wanted to, they would have done the Mac version by now, so the assumption has to be that it isn't coming. Like TTG on the Series 3 - that's never going to happen either. These two reasons are part of my decision (along with the $1000 price tag) to abandon my two expanded S2s and go with the Comcast box. It's a shame because I've had Tivos since 2000 but I think they're becoming less and less relavent.
October 25 2006 at 4:55 PM Report abuse Permalink rate up rate down ReplyHot Apps on TUAW
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