Quark caves to customer wishes regarding licensing issue

I'm just wondering about something. Why would anyone want to upgrade if they intend to keep the older version. Doesn't that just make things a little but confusing. But it is nice that you get to use all versions...since you paid for them all. I think free tech support to transfer license from one computer to another should be a given. That goes for all softwares.

I was told by Quark that I couldn't sell a legal copy w/docs of 6.5 to a third party. Does this mean that 6.5 will be good for an upgrade to 7.0 for someone or was Quark just giving me Bull?

All I have to say is, "Die, Quark, die!"

Quark lost me at V.4 or 5(?) when I had to jump through 5,000+ hoops just to activate, call them to activate, and then have to do more downloads just to get the features I'd payed for.

Rick Ludwig you are completely wrong. Read you EULA. If you buy an upgrade to ANY large scale commercial software (Adobe/Macromedia/MS/Apple), you TRANSFER your existing license to the newer version and in generally the specifically forbid what you're suggesting here. You still only have one license to run the software. The fact that you think you "should have the right to" run the previous versions has no bearing on it's legality.

More to the point, this line of thinking doesn't make any sense anyway. You're UPGRADING the software for the existing license, not buying a new copy. The upgrade pricing isn't a "Gee, we really think you're swell for buying our last product, so here's a deal on the new version." It's "here's the improved software without a new license since you already have one."

A good tactical move, but highlighting the issue is a bad marketing move. It only serves to scream "Look How Stupid and Intransigent We Were For Soooo Long!"

Should have just quietly made the change to the EULA in version 7 and not mentioned it.

I helped field beta-test Quark 5 and 6, and essentially NONE of my suggestions were ever taken to heart. Easing licensing restrictions was one of those suggestions, and I'm glad that Quark seems to be changing for the better. I hope it's not too little, too late. Adobe needs healthy competition.

Your title is spelt wrong

Regarding not Reagrding

"I must point out that if you upgrade from one version to another, you haven't paid for both versions. You paid for the latest version."

Wrong. You have paid for the right to use the latest version. This means that, If I buy Quark 4, then an upgrade to 5, then to 6 and 7, I paid for the right to use each of these versions (though not all at the same time). I should have the right to have them all installed and create something in version 4, close 4, open 5, work on a different document in 5, then close 5 and open 7 and work on a version 7 document.

What happened here is their new CEO (from Arbortext) who knows a thing or two about the space laid down the law and painted a pretty darned bleak picture for the Quark execs. Either eat this cabbage or find another job.

Adobe's gonna cream their corn anyway...

I haven't touched Quark in a good long while and now that I'm running my own business, I will never touch it again.

Quark is a joke.