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Keynote bug: Spontaneous reboots

Despite Keynote's maturity, a significant bug remains. Several users are reporting that pressing the "Play" button after composing a project causes the machine to immediately reboot.

From what's been reported so far, it seems to be limited to laptops, specifically iBooks and MacBooks, with and without an external monitor attached. At this point, no fix has been found.

Have any of you experienced this problem? Can you lend a hand in the troubleshooting?

Thanks, tipster!


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Software Bugs/Recalls

Despite Keynote's maturity, a significant bug remains. Several users are reporting that pressing the "Play" button after composing a...
 

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kattan

I have a MacBook that I purchased on Oct 3rd, 2007. It comes with 2GB of RAM. I have noticed this Keynote 08 crash many times as soon as I click on the play button.
At first I thought it got something to do with my RAM but now I know that there is some sort of a bug relevant to Keynote since I have not encountered such a crash in any other application!!

November 16 2007 at 11:07 AM Report abuse rate up rate down Reply
Claire Bettag

I've had ths numerous times on MacBook using Keynote 08. Have reported it to Apple Care. Please report such instances to Apple so the engineers get some pressure to fix it! The four technicians I spoke to knew nothing of this issue until I had them read the forums.

Claire

September 20 2007 at 1:35 PM Report abuse rate up rate down Reply
mvneufeld

Software this buggy should at least have autosave...

September 02 2007 at 4:31 AM Report abuse rate up rate down Reply
mvneufeld

It's happened to me about 5 times on the project I'm currently working on and cost me hours of labor. As a recent Windows convert to Mac, I've got to say I'm not impressed. I left Windows to get away from this crap!

September 02 2007 at 4:28 AM Report abuse rate up rate down Reply
KeynoteKen

Do not play immediately after saving it... Knowing a little about how things are handled at the file storage area, if that's an effective workaround, then that could be the reason why it happens sometimes yet not others.

August 31 2007 at 11:34 AM Report abuse rate up rate down Reply
basscadet

a friend of mine has a MBP and demonstrated it to me as it happened 5 times in a row and then... it stopped happening for a few hours... and then it started happening again. Haven't seen this bug happening on any desktop models thought.

August 31 2007 at 4:01 AM Report abuse rate up rate down Reply
Matteo

I have had the same bug, but caused by a different operation.

I received, in my MacOSX mail a Power Point file. I dragged it over the Keynote icon and the file was converted properly. I didn't save it, because I only wanted to watch it, so i clicked on "play".
This resulted in a reboot.

I did the same thing with another Power Point file and it opened flawlessly.

Will try to repeat the procedure with the same file and see what happens as soon as I "can afford" an unwanted reboot (i.e. I am not working on something special).

I didn't report the bug because I thought it was something that happened just once (maybe due to other programs I had running) and also because I thought it was the conversion of the weird Power Point I received. But thanks to this post I now know the problem is indeed Keynote 08

August 31 2007 at 2:56 AM Report abuse rate up rate down Reply
David

I have not experienced this bug but its very existence scares me. I rely on Keynote and a cannot afford a reboot. Please keep up posted TUAW.

David

http://www.macsparky.com

August 31 2007 at 2:01 AM Report abuse rate up rate down Reply
Asim

I have had this problem for a while. Very very annoying. What I found out somewhere, though, is that there is a workaround. Do not play the presentation right after saving it. Save it and then wait for a few moments before hitting play. Seems to work for me.

Good luck!

August 30 2007 at 6:16 PM Report abuse rate up rate down Reply
Josh Farkas

WOW - more Apple software issues.

With this constant app issues appearing I'm probably holding off on Leopard. Their software has taken a major dive in the past year and they've done little to nothing about some major issues.

August 30 2007 at 6:14 PM Report abuse rate up rate down Reply
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