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Mass-media mess-up: NBC doesn't get the iTunes store

Within the last week, news that Apple and NBC had failed to renew their agreement for TV show distribution via the iTunes Store is undoubtedly big news. An NBC Universal spokesman has been quoted by the New York Times as claiming that the iTunes Store's raison d'etre "[The iTunes Store] is designed to drive sales of Apple devices at the expense of those who create the content that make these devices worth buying." In some regards, it is a fair point: Apple needs content to offer so as to allow it to continue marketing and developing new iPods.

But at what price? Setting a price at resale, or retail for that matter, and then raising it is not only unreasonable, but generally not accepted by us, the paying customer. In an age where we routinely put up with the demands of the networks and labels, and their interesting ideas on DRM, in order to legitimately obtain content online the prices that Apple touted as NBC's preference are simply unacceptable. Sure, variable pricing sounds fair, in theory, but cynics of NBC's supposed "variable pricing" (I include myself in this group) argue that giving the network carte blanche with pricing would not, in fact, lead to any cheaper content - such is the distrust held against the media companies.

Let's face it, Apple is a corporation whose intentions are to continue growing stinking rich with a video playing device. Apple is also dominant in areas of digital media thanks to the iTunes Store and certainly existing vendors and content providers should be wary of allowing themselves to lose vast swathes of influence within a new distribution channel. What NBC Universal fails to realize is this: Apple isn't the enemy. That's right, NBC may indeed want to raise the price of content - and let's face it, when 30% of all iTunes TV downloads are from your content, you'd like to print a bigger cheque from that 30%, but it's not Apple's ebullience and sticking to their guns over pricing that's their enemy. NBC's enemy is already out there, more prevalent and entrenched than even the almighty iTunes: normal television.

NBC is worried about their pricing on iTunes, but they've already made TV a cheap commodity, regardless of whether it was intentional. Instead of worrying over whether they get the better part of $2 or the better part of $5, they ought to wonder this: What if everyone said "Screw you, iTunes" and switched to another means of scraping content to an iPod that cuts out any digital media revenues whatsoever? Eye TV (as mentioned in an excellent piece at iLounge) and other options get the job done (albeit with a less elegant work-flow), and technically we don't pay yet another fee to the networks for such a privilege.

Sure, the iTunes Store isn't to everyone's taste (consumer and content-provider alike) but it offers something that noone has been able to emulate to-date: a simple, elegant, hassle-free, and unobtrusively-protected media store which (at least in the US) is fairly priced. For NBC to seemingly miss the boat simply makes the mind boggle at how, after all this time, some folks just don't seem to see the digital world, and its interactions with the physical, as it stands today.

Within the last week, news that Apple and NBC had failed to renew their agreement for TV show distribution via the iTunes Store is...
 

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Rosstafari

We're going to start seeing "ad supported" TV content for the portable video market any day now. It's already on some podcasts -- just a matter of time before the networks decide that they'll be able to squeeze more money out of it if they toss the ads in. After all, it's why TV is free. Er, "free".

September 08 2007 at 3:08 AM Report abuse rate up rate down Reply
David Spark

The major issue in video will be who will control the best content. Apple has started it but with NBC's announcement to leave is it's trying to show that Jobs isn't the only game in town. iTunes is ignoring pricing models that have been established for decades by media companies.

The audience may follow NBC to Hulu or seek out alternative possibly illegal solutions. I've got more in a post entitled "Can media companies overcome iTunes' stranglehold on music and video pricing?"
Check it out here: http://www.sparkminute.com/?p=231

September 06 2007 at 3:13 AM Report abuse rate up rate down Reply
Danny

You know where this is heading, don't you?

These guys will settle by December on a deal where you can still get the shows at $1.99, but with commercials. If you want it without, you'll need to pay $3.99. I bet that's what will happen.

I could be wrong, but I see this might be the compromise that NBC wants. I don't think Apple will like it, but they might accept it.

Apple was masterful at getting the content providers to accept a low price point from the start. This conflict over pricing was inevitable, IMHO.

September 05 2007 at 6:18 PM Report abuse rate up rate down Reply
Keith Smith

So now we know the true reason why there won't be any more BATTLESTAR GALACTICA (Universal = Sci Fi Channel = NBC) past this last season, NBC's losing a major revenue source and won't be able to pay for more episodes! ;-)

Honestly, NBC, I broke my own rule this year and double-purchased the first season of HEROES and THE DRESDEN FILES (as they were released on iTunes and then on DVD when they were released) - I liked the shows enough that I didn't want them "trapped" on iTunes. It's much simpler to throw a DVD into the player than it is to hook up the PowerBook to the TV when I want to watch an episode. I purchased several episodes of BATTLESTAR GALACTICA as well, and intend to purchase the third season when it's released on DVD - not as bad as double-purchasing the whole season, but I'm still paying twice for six or eight episodes. I don't do that, as a rule. I was planning on doing same with HEROES, season two, BSG, season, 4, would have if DRESDEN had been renewed, and would have been likely to with BIONIC WOMAN. And what's interesting in my case is, other than the occasional freebie episode of something that Apple is prone to offering weekly, and KIM POSSIBLE for the kids (yeah, right, okay, me and the wife too) that's about all the TV I have purchased from the iTunes store. Most of my purchases have been NBC or one of their affiliates. So now, NBC has decided to save me the money and make me buy them only once, so I suppose I should be grateful.

September 05 2007 at 4:09 PM Report abuse rate up rate down Reply
Russ

Steve Jobs said in his iPod annc that the iTunes store has sold 100M shows. If NBC has 30% of that, that is 30M shows. If the profit to NBC is $1, that $30M which is nothing to a network. So NBC is walking away from much revenue. What they are losing is brand-share and mind-share: NBC shows will get somewhat less viewers because when someone hears about a show they should be watching, they won't be know where to go find it and see it. NBC could rectify this to some degree if they do a good job putting the shows on their website.

September 05 2007 at 2:43 PM Report abuse rate up rate down Reply
Mike

I think this is going to result in something such as a link between NBC Universal and Microsoft. Remember, MSNBC is a joint venture between NBC News and Microsoft already.

Perhaps we can expect to see some sort of upgrade to the Zune or another Microsoft produce (XBox 360?) in the coming weeks?

September 05 2007 at 12:54 PM Report abuse rate up rate down Reply
lvirden

Currently "The Office" season DVDs are list price at $49.95... and of course heavily discounted online as well as many physical locations.

There are approx. 24 episodes per season on these sets - that puts the price per episode at $2.08, and one gets DVD extras.

Now NBC wants to sell individual episodes - without any extras - for more than $1.99 ?

Are they crazy?

$2 is more than I'd really be interested in paying as it is. And, if their idea is to insert commercials into the viewing, the price had better be about 1/2 that.

It's time to move on and get some new favorite shows. Which is a shame - Heroes was a favorite of mine.

September 05 2007 at 12:52 PM Report abuse rate up rate down Reply
shawn

In pricing out the value of NBC's iTunes offerings, please do not forget to add in the profits they receive from bundling less expensive shows. Cable operators have to purchase channels in bundles. They cannot get SciFi, for example, without also buying "The fishing channel, the golf channel, and the underwater basketweaving channel". iTunes does not permit this sort of bundling, and thus popular shows cannot help out shows with limited appeal.

And in fairness, complaining that Amazon Unbox doesn't support OSX is a bit hypocritical. iTunes doesn't support Linux, after all. An odd thing, really, since iTunes is written to run on a unix kernel.

Oh, and something else you may not have realized... the HD content is supposed to be hardware-protected. They're trying to close the "analog hole" using government-enforced hardware DRM. If all content goes HD, getting a copy off of bittorrent may become a thing of the past. That would make viewing NBC's products only possible under their terms and conditions.

September 05 2007 at 12:26 PM Report abuse rate up rate down Reply
dschuetz

duscrom: It's not that The Office needs iTunes to survive, today, it's that The Office needed iTunes to get past its initial growing pains. Basically, it was liked by the critics, but didn't have the ratings. Being added to iTunes (and becoming one of the most popular downloads) is credited for helping to catapult the show into "hit" status.


As for Apple and shows on iTunes in general -- what do people here think would happen if Apple made it trivial to purchase shows right through AppleTV? So that couch potatoes could surf through listings and synopses and "Top 10" lists, find something that looks interesting, and three remote-clicks later, they've bought a $2 TV show? Think that'd make iTunes even more attractive to networks? (and, conversely, piss NBC off for making this stupid mistake?)

September 05 2007 at 8:30 AM Report abuse rate up rate down Reply
nvidia2008

Oh, and NBC doesn't want my money since it isn't making much anyway. So, what the hell, I'll turn to BitTorrent and my evil iPod the piracy tool.

September 05 2007 at 8:14 AM Report abuse rate up rate down Reply
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