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iPhone: 90 Days Later

With images of unlocked iPhones dancing in my head, today I gave AT&T a call. I confirmed that I now had my iPhone account active & in good standing for 90 days (the normal threshold for permitted unlocking) and requested a subsidy unlock for overseas travel. They transfered me to the technical support department, where I chatted with support rep Michael G.

Michael told me that there were no unlock codes available for the iPhone due to the exclusive agreement between Apple and AT&T. This includes countries like the UK and Germany, where the iPhone would soon be on sale. "We simply do not have unlock codes for them," he confirmed. I would have to use International roaming.

He recommended using a cheap disposable phone instead. With my account over 90 days old and in good standing, I was entitled to unlock a phone -- even if not the iPhone. He provided an unlock code for my little Motorola disposable.

So where does that leave us? Michael suggested that customers send their complaints directly to the FCC (1-888-CALL-FCC). He thinks that after 1 year, the FCC will force AT&T and Apple to provide unlocks for their customers.



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With images of unlocked iPhones dancing in my head, today I gave AT&T a call. I confirmed that I now had my iPhone account active...
 

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steve

how do i unlock a Motorola SLVR L7

October 24 2007 at 8:35 PM Report abuse rate up rate down Reply
Dan Jensen

Ugh. Joseph doesn't work for Apple. He's just making a very valid point that you just don't happen to like. And, he's right.

Further, to address some of the other posts: Unlock codes should not be made "mandatory" unless you pay full price for the phone. You can't have it both ways. If you get a cheap phone from AT&T, then they have every right to deny you that unlock code. Be happy that they even give them away at all now (after 90 days).

In Europe, they provide unlock codes because the phones are expensive as hell. Also, the nature of the European telecommunications infrastructure requires phones that are unlocked due to the small size of the countries and many borders crossed on a regular basis. So to compare their unlock rules with ours is like comparing apples to oranges.

October 04 2007 at 3:34 PM Report abuse rate up rate down Reply
Shane

my brother figured out how to UNBRICK A BRICKED IPHONE HAHA........

first off you need to click this link and download this file

http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iPhone/061-3823.20070821.vormd/iPhone1,1_1.0.2_1C28_Restore.ipsw

after the file finishes downloading you need to unzip the folder and then double click on the icon inside of the folder. This will open up itunes, connect ur phone to itunes and click restore, and then just wait. (the file you downloaded is an older version of apple firmware for the iphone) when its finished restoring your phone will be fixed. FYI, you will have to reload all of ur music and whatnot onto your phone.

if you are still having problems email my brother at brainno911@gmail.com
and he will help you out

October 01 2007 at 5:19 PM Report abuse rate up rate down Reply
Shane

my brother figured out how to UNBRICK A BRICKED IPHONE HAHA........

first off you need to click this link and download this file

http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iPhone/061-3823.20070821.vormd/iPhone1,1_1.0.2_1C28_Restore.ipsw

after the file finishes downloading you need to unzip the folder and then double click on the icon inside of the folder. This will open up itunes, connect ur phone to itunes and click restore, and then just wait. (the file you downloaded is an older version of apple firmware for the iphone) when its finished restoring your phone will be fixed. FYI, you will have to reload all of ur music and whatnot onto your phone.

if you are still having problems email my brother at brainno911@gmail.com
and he will help you out

October 01 2007 at 5:18 PM Report abuse rate up rate down Reply
Michael Sackett

Go to your preferred provider's website.
Download your iPhone software update.
They do suppoet their customers, don't they?

September 30 2007 at 8:42 PM Report abuse rate up rate down Reply
Austin

@ idiot 14.
You are arrogant and patronising in your tone
You are ignorant in your smugness

? republican

September 30 2007 at 7:05 PM Report abuse rate up rate down Reply
Emir Staydn

In Europe we have laws protecting consumers. If you want to unlock your phone the carrier must unlock the phone. However they can charge a service charge.

September 29 2007 at 6:15 PM Report abuse rate up rate down Reply
maajka

@Aron

One of the main reasons why phones are subsidized are because they are locked to the specific phone company. What Dave probably meant was that not subsidized locked phones should be illegal. If the phone is not subsidized there is no reason to lock it, except you have a company (Apple) that want a cut from the providers profit. If it's unlocked, there is no way for Apple to get this profit.

European and Asian cell phone market are different from the US. Apple won't be able to play this game there for very long. Especially in France.

September 29 2007 at 4:13 PM Report abuse rate up rate down Reply
myztry

The iPhone will not make it into the Australian market as is. Besides the fact that the Iphone can't use our more advanced 3G network, the network capabilities the iPhone is reliant on is all but phased out.
Our laws also prevent phone manfacturers abusing the market as Apple/AT&T is doing. They are required by law to have there phones unlockable. Indeed the iPhone may never make it to market at all, not that anyone here cares.
The gimic factor doesn't have quite the hold here as in other countries. Though we are more inclined to buck the trend and take up new untrendy technology on it's merits alone.

September 29 2007 at 10:43 AM Report abuse rate up rate down Reply
Mabsey

People seem to like analogies. So here's one. You buy a car that only takes diesel and doesn't come in a petrol version. It doesn't say on the windshield what type of fuel it takes. You get home and find it takes diesel. You don't go back to the dealer and get a different car but stick with the diesel car and try to convert it to petrol and are successful. However, when the manufacturer does an update to the car and you take it in for service, your petrol modification means the car no longer works. Would you go back to the manufacturer and bitch at them? No, because you had the chance to return the car but decided to keep it and try to convert it.

I'm not saying it was a bad thing to try and modify, just that you can't cry about it if the modification causes something to go wrong with your iPhone.

September 29 2007 at 7:39 AM Report abuse rate up rate down Reply
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