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AT&T puts the kibosh on voice-free iPhone plans for the deaf

Deafmac.org reports that AT&T has withdrawn its $27.99/month no-voice plan, stating the offer was generated in error. AT&T writes that although they offer many options for the deaf community, they will not offer an iPhone plan. After Deafmac originally posted about the deal, AT&T was apparently contacted by enough hearing customers that they reconsidered their offer

What this says to me is that there are people who love the EDGE connectivity the iPhone offers but who just don't need to use their iPhones as a voice device. Will Apple and AT&T step up to the plate and extend the philosophy of Universal Access to at least the hearing impaired community or is too much revenue on the line?

Thanks, Nick.



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Deafmac.org reports that AT&T has withdrawn its $27.99/month no-voice plan, stating the offer was generated in error. AT&T writes...
 

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Kathryn Hill

Thanks for posting about this.

Kathryn
http://www.stonedeafpilots.com

December 01 2007 at 4:14 AM Report abuse rate up rate down Reply
digitalsedition

I guess they didn't hear that one coming...

November 30 2007 at 3:45 PM Report abuse rate up rate down Reply
Mark in NYC

There was a time when Apple could hold the margins high, and still appear to care about their customers. Enter AT&T and suddenly things are a changing and fast! AT&T was always an uncarring corporate monolith and their attitudes have transferred to Apple somehow. I have heard that there is a LOT of bad blood between SJ and AT&T senior mgmt. Why? Because of their willingness to appear both stupid and greedy at every public turn. The 3G phone coming online soon didn't help, either. We've heard that Jobs and Co may welcome a federal court order which would break their exclusive deal with AT&T and open the market to all GSM Carriers in the US. And there are rumors that Tmobile is funding such a legal push behind the scenes of course. Stay tuned! Things may get interesting!

November 30 2007 at 9:58 AM Report abuse rate up rate down Reply
M.Bischoff

What's the point? Has anyone even thought about the iPod touch? It offers all the features – without the phone.

November 30 2007 at 5:21 AM Report abuse rate up rate down Reply
2 replies to M.Bischoff's comment
R L

The iPod Touch doesn't have EDGE networking, so I can't use it just "anywhere" like I could with the iPhone.

November 30 2007 at 10:18 AM Report abuse rate up rate down Reply
codeman38

The iPod Touch also doesn't have IMAP mail, which I much prefer to having to go through webmail.

November 30 2007 at 10:43 AM Report abuse rate up rate down Reply
Roger

AT&T/Cingular did at one time have a product, the Ogo, that offered unlimited text messaging and access to email services like AOL, MSN, Yahoo.

The Ogo is no longer sold in the US but was availble in Europe. Not sure if this is still the case. Check out ogo.com.

November 29 2007 at 10:09 PM Report abuse rate up rate down Reply
Roger

To #17, I have an ITE digital (Starkey) which has a button that toggles between three settings. First is for two mics, second is for areas with lots of speakers (restaurants) and the third is for telephone. When using the iPhone, I toggle to the second setting.

I used to be with Verizon and had similar situations with their phones.

I did use the Nokia neckloop several years ago. Great product, friggin' loud! The Harris device looks similar. Starkey makes devices that attach to an OTE. Wish hearing aids made use of Bluetooth.

November 29 2007 at 9:58 PM Report abuse rate up rate down Reply
PowerMac

If AT&T decided to offer TAP, It will have about more than 1 million deaf customers. That will kill all other businesses such as T-mobile, Verizon, Blackberry, etc.. Right now, T-mobile sidekick is a highest number of Deaf customers. AT&T didn't realize that.

November 29 2007 at 7:29 PM Report abuse rate up rate down Reply
Bob

I've written this before elsewhere...

But why doesn't Apple just offer a version of the iPod Touch with the dataplan (but no voice) built in?

I've read that At&t have announced that there will be a 3G-based iPhone in 2008. Why not a iPod Touch 3G that has wireless capabilities similar to the EVDO card I use for my laptop?

November 29 2007 at 7:15 PM Report abuse rate up rate down Reply
codeman38

Sigh. Why doesn't AT&T realize that more people might buy iPhones if they offered this plan? I'd get one in a heartbeat if I didn't have to pay for 450 minutes of voice time I'd never use.

November 29 2007 at 7:08 PM Report abuse rate up rate down Reply
sarmis l

I really think someone should be made responsible in
Washington or at Apple or at ATT for not offering a plan for
the iPhone for texting.

I think the American Disabilities Act needs to be
revamped and make Apple accountable JUST like
manufacturers in Europe are accountable for the birth
to the end of their product, meaning they have to
provide a recycling option for what they create. Same
with Apple, they have to provide the text only option
as a means to the ADA act.

It is really inconsiderate to see Apple and ATT
worshiping their dollar and guarding their profit
margin.

November 29 2007 at 5:42 PM Report abuse rate up rate down Reply
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