Speed Racer DVD Digital Copy not iTunes-friendly

I just encountered the same problem with my copy of SPEED RACER. I am still waiting on my email. Its been about 4 days now which is crazy. I thought it might take a day or two to process between the 2 companies, but 4 days is a little crazy. I submitted a question on it to them at:
http://digitalcopy.warnerbros.com/support/support-form.aspx

I just encountered the same problem with my Blu-ray copy of SPEED RACER. (Which obviously I would not be able to rip with Handbrake.)

However, I have both a Mac and a PC at home, though I'm primarily a Mac guy. While Patrick's solution of contacting WB is the best for anyone who does not have a PC, I was able to get my copy on my Mac by doing this:

(1) Insert the Digital Copy disc into my PC
(2) Choose the iTunes option
(3) Enter the authorization code provided with the disc

You'll then see a screen that provides you with a download code and instructions to redeem your download using iTunes.

(4) Copy down the download code provided
(5) Switch to your Mac
(6) Open up iTunes on the Mac and go to the iTunes store
(7) Click "Redeem" under "Quick Links" at the upper right of the store homepage
(8) Enter the download code
(9) Enjoy SPEED RACER digital copy on your Mac

Steven,

I am still waiting on my email. Its been about 4 days now which is crazy. I thought it might take a day or two to process between the 2 companies, but 4 days is a little crazy. I submitted a question on it to them at:
http://digitalcopy.warnerbros.com/support/support-form.aspx

Lets see what they say...

I just got the blu-ray of speed racer with the digital copy advertised. It's definitely not compatible--insert the disc and there's an .exe file required to launch the digital copy activation program. Since I have no blu-ray drive in MY mac :) no handbrake for me. False advertising? Definitely. I wonder who we go to to get our money back.

I too was distressed when the outdist sticker said iTunes compatible and it was not. I filled out 2 (or 3) online feedback/customer service forms Tuesday afternoon. Yesterday I received an email with an iTunes Store gift of it. Bummed that the Blu bonus didn't work out of the box, but pleased WB rectified so quickly. I believe the Digital Copy is a great idea- can't cart my PS3 with me everywhere like my Powerbook or iPhone.

Now, if only they'd have made the disc a BD-50 so we could have had a lossless 7:1 track to match the quality of the incredible video!

Go to this URL to get your digital copy from iTunes. You will need to key in your authorization code without dashes.

I figured this out as I was going to send support a nasty email and happened to come across this.

http://digitalcopy.warnerbros.com/support/speedracer_form.aspx

I just checked a copy at Circuit City and the label on the copies here say "Compatible with Windows Media Player only, will not work with iTunes."

Ah, what do we think the words are for on that label attached to the front of the dvd? that's right, they're for reading! The reason I didn't get scammed by that Speed Racer download, is because I read the words! Why is it someone else's fault if YOU don't read the instructions? Hey! This Drano tastes funny! Please take responsibility for your own actions, and stop blaming other people because you didn't take the time to read the instructions.

I think digital copies are stupid because they are low quality and are riddled with DRM. Much better to make a LEGAL backup for yourself and convert it to whatever device you want to use it on.

This happened to me with A Night Before Christmas. It wouldn't copy into iTunes. I called Disney support and apparently the redemption codes that iTunes had weren't the same codes that were printed out. They said they were going to try to fix the problem ASAP. A few days later, they called me and told me it should work now. It did.

Call to Fox and bitch about it, it'll help.