iPhone for Newbies: Honey, I shrunk the manual

Caveat Emptor: This is for newbies only. If you've been around, you probably don't need this.
When I bought my last Verizon phone, it came with about three quarters of a pound of paper housed in three manuals allowing me to find just about anything through the index. Yeah, it was overkill -- but at least I knew where to go to learn about an option or feature.
When I opened my iPhone 3GS, I quickly searched for the documentation to show me how use this puppy. All I found was an accordion-pleated piece of paper, titled Finger Tips, telling me all the wonderful things my new iPhone could do... but it was awfully skimpy on covering just how to do anything at all.

On the last page of Finger Tips there were some links to get more information. Following the links would give you almost what you need. But I question how using a software-based paradigm of digital manual delivery relates to a hardware-based product like an iPhone 3GS.
Perhaps that's why an industry has sprung up to print instructional books. David Pogue's massive 'Missing Manual' series speaks to my point. If a good manual were to be included in a hardware product, 'Missing Manuals' would be superfluous.
Apple's manuals have been shrinking for many years; they have come a long way from that of the Apple ][+, in which Woz printed the entire ROM code of its 6502 processor.
The Apple way is to compactly package hardware. This seems way more elegant than being handed a big honking box. But adding half an inch to the height of the iPhone box, to accommodate a concise manual, wouldn't damage the minimalist look.
I don't feel quite right about having paid a goodly sum of money for the box and then having to download a 213-page manual using my own resources. My preference would be to have a manual the size of the iPhone 3GS right in the box, for immediate reference. With that, I could get started right away. After all, if you buy a new piece of technology, you don't want to be slowed down by needing to download and possibly print hundreds of pages along with reading a bunch of sites. You just want to push some buttons and play.
For those who have either lost the brochure or want some more information, see below for links where you can get it. Of course, you can always start with the "iPhone Help" section under the Help menu in iTunes.
The 213 page manual for the iPhone 3GS
Quickstart guides for various iPhone 3GS features
A video guided tour of major features of the iPhone 3GS
And here are some other resources to get you started:
Macworld's App Guide: Searchable by category
19 instructional books on how to manage your iPhone
Apptism - catalog and reviews of over 53,000 apps
Macworld's general listing of 3.0 features
TUAW's iPhone 101 series
I'm sure that many more resources are currently being written, but the links above are more than enough to get started.
I wonder how many agree with me that leaving out a decent manual is a poor idea, and how many of you consider this a non-event.
| Yes, I prefer to have a handy reference | |
|---|---|
| No, but a manual on CD or a PDF on the phone itself would be nice | |
| No, I'm OK with a downloadable manual or choosing 'iPhone Help' in iTunes | |
| Don't care, I don't read manuals anyway |
Share
Categories
Caveat Emptor: This is for newbies only. If you've been around, you probably don't need this. When I bought my last Verizon phone, it...
Add a Comment
You can try putting the manual in your iPhone. I developed "Tony's Tips for iPhone Users Manual" as an app, for $2.99. Just search for "Tony's Tips" in the App Store and by the time you type "Tony" it should be on the suggestion list.
Or you can visit www.tonybove.com and see a description first.
I believe in the iPhone as an excellent platform for e-books, but note that my app is not an e-book -- it offers complete, continually refreshed instructions for one low price, forever. In fact, it now covers iPhone 3.0 and iTunes 8.2, most likely the first "e-book" or book to do so.
Thanks,
Tony Bove
I'm not quite sure why it is that even in this day and age people can't seem to figure out that sometimes it's the little things that count. And by that I mean things like cutting out what would probably be a significant waste of paper. If you need the manual so bad download it yourself of just click iPhone help in iTunes, since you have to use it anyways.
Some might like to point out that the only reason Apple has cut the manuals is because of money... Last time I checked people already complained enough about the cost of Apple products so lets be happy they employed a cost cutting measure that effects almost nobody.
As a side note the author said the box was small for Apple's "minimalist look", but they made a pretty big deal about how they were reducing packaging to cut costs, save waste on fuel and other resources.
Think of it this way. Lets say they include this manual in every box... If they each weigh 2 oz then Apple would have shipped 125,000 lbs. of extra weight just from the initials sales of the 3GS alone. (Figured with 2 oz. ea x 1,000,000 iPhone 3GS sold). If you count the 17 million iPhones sold so far your talking over 2 million pounds of paper wasted.
If you're lucky enough to live by an Apple store, you can actually schedule a time to have a 1-on-1 meeting with an employee to show you the more advanced features and functions on your iPhone or any Apple device.
June 24 2009 at 7:33 PM Report abuse Permalink rate up rate down ReplyROFL... I thought this was a technology blog, and that most "techies" were bright enough to figure these things out without poorly written, cumbersome manuals. When I turned on my first iPhone, I'm on the 3rd model now, I needed no user manual to figure it out, it was that easy to use.
The point of the iPhone is the intuitive user interface, and that a manual is propably not needed. Maybe you should purchase a Jitterbug cell phone, http://www.jitterbug.com/phones/?source=google&group=brand&ad=20&gclid=CK_-293Bo5sCFRFMagodhnEvBg It's easy to use. You'd probably need a user manual for it.
You could go online and get info from Apple website. Most user manuals are usually poorl written, and a big waste of paper.
I haven't read all the comments but am happy to see TUAW readers think about the environment. It would be crazy to print up manuals for the 10% of people who want them. As Glen mentioned the manuals also go out of date. I'd add that they often are out of date before the product gets to you.
I'd prefer a help/manual app on the phone that stays up to date. Even better- why don't all apps have built in help? That said- if you really want to know all the little semi-hidden features on the iPhone you will end up keeping up to date via resources like TUAW anyway.
When you have to continually explain your talking points in the comments, David, you've lost the audience.
Apple's all about going green, the easiest way to do so is removing paper waste. My Verizon phone's manual still has the plastic on it.
Nobody reads printed manuals anymore. They are costly and wasteful to print and ship across the world when an electronic version is more useful (searchable!) and portable. Plus, online resources are more up to date than something which had to be finalized a month before the device shipped and two OS updates ago.
June 24 2009 at 1:05 PM Report abuse Permalink rate up rate down ReplyiPhone for Dummies anyone?
June 24 2009 at 12:44 PM Report abuse Permalink rate up rate down ReplyI think they should just make an app that has the Manual in digital form. This app can be deleted.
June 24 2009 at 12:31 PM Report abuse Permalink rate up rate down Replyyes, this is a great resource.
The best part is that this is a preloaded bookmark on every iPhone so new users can easily find it.
Hot Apps on TUAW
Deals of the Day
more deals- Verizon Leather Sleeve for Tablets for $4 + free shipping
- Wicked Jaw Breaker Noise-Isolating In-Ear Headphones for $6 + free shipping
- Refurb Apple MacBook Air Laptops: 12" 64GB SSD for $699 + free shipping
- JVC Motion Sensing Clock Radio with Dual iPod Docks for $55 + free shipping
- Apple iPhone Headset with Mic for $4 + $2 s&h
- Refurb Apple iPod nano 8GB MP3 Player for $99 + free shipping, 16GB for $119
Software Updates
more updates- EFI Firmware Update brings Lion Internet Recovery to 2010-model Macs
- OS X Lion 10.7.3 released with Safari 5.1.3, Wi-Fi bug fix
- Aperture updated to 3.2.2, addresses Photo Stream issue
- Apple updates Keynote to address Lion issues
- Google Search app gets new look on iPad
- Apple releases Apple TV Software Update 4.4.3



37 Comments