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Ask TUAW: Auto-tagging music, iPhone VoIP apps, replacing a hard drive and more
Welcome back to Ask TUAW, our weekly troubleshooting Q&A column. This week we've got questions about VOIP apps on the iPhone, auto-tagging music, Boot Camp, replacing a hard drive and more.As always, your suggestions and questions are welcome. Leave your questions for next week in the comments section at the end of this post. When asking a question, please include which machine you're using and what version of Mac OS X is installed on it (we'll assume you're running Snow Leopard on an Intel Mac if you don't specify). And now, on to the questions.
dvconnell asks
Last month AT & T finally allowed voip iPhone apps to run over the 3G network. Do you know if there are any voip apps in the app store that have been updated to operate over 3G? I have the Skype app but it has not been updated and still restricts calls to wifi. After some poking around on my own it appears that this is the case with other popular voip apps as well.
According to Om Malik the actual hold up now is Apple. Apparently some VoIP app developers have tried to add 3G support, but Apple has not yet allowed it. So I wouldn't hold my breath.
Unknown asks
I'm looking for some software that would go through a folder of mp3 files (unhelpfully named Track0001.mp3, Track0002.mp3, etc.), listen to them and identify them à la Shazam, and then rename the files and insert the appropriate metadata. Is there anything like this available? I'm running Snow Leopard on an Intel iMac.
If you'd asked this a few weeks ago I would have pointed you to the nifty free Pollux App. Unfortunately, its recent popularity has actually brought that app down (or more precisely the internet databases it depends on). There are some commercial alternatives, however, such as SongGenie ($39.95). I have not actually used SongGenie, but there is a trial version available, so you could actually dump the tracks into iTunes and then try SongGenie to fix the tags, etc.
Tacoman asks
I have a late 2008 unibody MacBook with Snow Leopard. I want to run Windows 7 using Parallels 5. I was wondering if I could use an external drive via USB instead of partitioning my MacBook's HD. Would that be easily done. I have never used Parallels so I am not sure if it lets you pick a drive. That way in order to run Windows 7 I would have to have my HD connected.
Unfortunately, you cannot do this via Apple-supported methods. This Apple Boot Camp FAQ bluntly states that you "can use Boot Camp to install Windows on any internal hard drive, but not on an external hard drive." The way Boot Camp works it must partition your main drive.
That said, if you're up for some major MacBook surgery there is a workaround posted over at MacRumors... it involves temporarily removing your internal hard drive, so it's not a trivial process.
Update: Yikes, I misread the question. Yes, it is possible to run a Parallels virtual machine from an external hard drive. All you need to do is save the virtual machine .hdd file to the external drive.
charly asks
When I reply someone using Mail, it tries to fill information of the contacting my Address Book but does this thing wrong so I finally get duplicated surnames in my Address Book or unwanted surnames. For example: "Dad" becomes "Dad Smith" or "John Smith" becomes "John Smith Smith". I think this is a "feature" (bug) of Mail.app and I want to disable it. Is there any way to get rid of this behavior? Is frustration to edit all my misspelling contacts manually.
I'm not entirely sure what's happening here. The first obvious question is: are all your contacts in the Address Book correct? If not, the first thing you should do is open the Address Book application and fix any incorrect information. That said, your autofill problem may not actually be from the Address Book database but from the Previous Recipients list. In Mail.app select Previous Recipients from the Window Menu. You can then remove misspelled entries from that list.
dux asks
I have a 1.5GHz PowerPC G4 that with an 80GB Ultra ATA/100 hard drive running Leopard that hasn't gotten much use as of late. The hard drive is full to the point where I can't even download and install the necessary software updates. I would like to replace the hard drive and put this thing back to use. What do you recommend as the best replacement drive with the most space? I want to do the work myself, so what tips can you give me?
Unfortunately, you're not going to find a lot of choice in a 2.5" Ultra ATA drive these days. I'd check out Newegg for options. That said, once you get the drive you want you'll probably also want to pick up an external FireWire enclosure. Put the new hard drive in the enclosure and format it (with Disk Utility) then use Carbon Copy Cloner or SuperDuper! ($27.95) to clone your present internal drive to the external drive. Now you can remove the new drive from the enclosure and the old internal drive from your Mac, install the new drive into your Mac and start it up. Now you should be able to pick up right where you left off, but with the increased capacity of the new drive. You can then put the old drive into the enclosure and you'll have a spare external drive as well.
Faye asks
With the increase in Mac users (including recent switchers), is it paranoid or wise to install and maintain an antivirus application?
Well, this is obviously a judgment call. At this point, I would not say it is paranoid, but neither would I think it strictly necessary. The downsides of running anti-virus are the cost and the possibility slowing down your machine. Also keep in mind that if you trade files with Windows users on a regular basis it can actually be a nice thing to run antivirus -- not so much to protect your Mac but prevent yourself from inadvertently forwarding a Windows virus along to another user.

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Reader Comments (Page 1 of 3)
Arnie said 9:20AM on 11-11-2009
It seems like Tacoman wants to run Win7 in Parallels. Why would he need to partition his hard drive at all. Yes, Boot Camp will require partitioning, but Parallels will not. I haven't tried it, but I believe you can run the Parallels virtualization file from an external disk.
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Drakhul said 9:50AM on 11-11-2009
I use VMWare Fusion for running VMs, and I can run them off an external drive. The only drawback is speed since my external drive is USB.
Drakhul said 9:57AM on 11-11-2009
Hmmm... weird... my reply didn't post the first time...
Anyway, I use VMWare Fusion for my virtual machines, and I do run them off an external USB drive. Works great for linux, a little slow for Windows, but if you used FireWire I bet it would be just fine.
Tacoman said 4:57PM on 11-12-2009
So I can just install Parallels 5 on my Mac and then install Win7 and I don't have to partition my drive or have and external HD? That sounds like the way to go. Thank you and thanks TUAW.
charly.miranda said 9:22AM on 11-11-2009
Thank you VERY MUCH for answering me.
My address book entries are correct until I reply someone so Mail tries to fill contact information on my address book adding a surname or duplicating the actual one. So it changes my Contacts.
I also think that the previous recipients list is the actual problem. When a contact is wrong spelled there, time (not sure how much) after, It appears wrong in Address Book. I think this is a feature of Mail.app which tries to autofill information in my AddressBook's contacts. How can I turn it off??
Manually checking and deleting Previous Recipients list is so frustrating.
I'm Spanish so maybe I am not expressing myself correctly.
THANKS
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j said 1:00PM on 11-11-2009
i have the same problem too! i didn't notice it until some of the contacts on my iphone started appearing funny. (e.g. "John Smith John Smith", or "john@smith.com John Smith"). hope this gets figured out!
Vik said 11:23PM on 11-11-2009
I have the same problem with address book automatically adding last names to contacts you reply to and have been looking for a way to turn it off, but it seems there isn't a solution in leopard. There used to be an option in Tiger but that isn't there anymore. So sadly we just have to live with our parents' last names on our contact list. My workaround to this is that I've split my mother, father and wife's contact into two. One for phone and one for email. I keep the email one with full names and the phone one as mom, dad etc.
As far as your second problem is concerned (two last names), check your address book entry to see if you've entered both the first and last name in the same field, that is the first name field.
charly.miranda said 7:02AM on 11-12-2009
I HAVE THE SOLUTION (partially)
The problem is in the Previous Recipients List. If you turn it off, the problem will be gone.
Delete the list, quit Mail and enter in Terminal
defaults write com.apple.mail SuppressAddressHistory -bool true
The problem will be gone but you wont be able to continue using Previous Recipients (who cares?) but Mail will continue auto-completing your AddressBooks addresses in "To:" forms.
The ideal solution would be an option in Mail preferences to turn off/on the Mail feature that (wrongly) tries to fill in information or modifying your contacts.
THANKS FOR THE HELP ANYWAY.
We all should send Feedback so Apple can fix this.
Tidal said 9:22AM on 11-11-2009
"Unknown asks
I'm looking for some software that would go through a folder of mp3 files (unhelpfully named Track0001.mp3, Track0002.mp3, etc.), listen to them and identify them à la Shazam, and then rename the files and insert the appropriate metadata. Is there anything like this available? I'm running Snow Leopard on an Intel iMac."
Try using Jaikoz from www.musicbrainz.org. Works great and lifetime updates for ~$20.
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charly.miranda said 10:20AM on 11-11-2009
Startup Sound is a profane that locks the sound volume of the chime.
With this utility you can lock it or unlock it, try to LOCK-UNLOCK to see if the problem is solved.
jb510 said 11:26AM on 11-11-2009
I have looked at it in 6 months or more put musicbrainz also had a new tagger under development by the name of Picard which tagged based on analyizing the music, which I was succesfully using back then. Worth checking out for free options.
ryan said 9:29AM on 11-11-2009
I have a late 2008 15 inch macbook pro currently running snow leopard. Since installing snow leopard no matter what my speaker volume is when I turn my MBP off the volume is set at ~3/4 when the machine is turned back on. I don't remember this happening before I upgraded to snow leopard (I used to mute my volume or turn it all the way down before turning off the computer so it would not produce any sound when I started it in meetings or class). Is there anyway around this problem?
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charly.miranda said 10:28AM on 11-11-2009
Startup Sound is a profane that locks the sound volume of the chime.
With this utility you can lock it or unlock it, try to LOCK-UNLOCK to see if the problem is solved.
Ben said 10:00AM on 11-11-2009
Regarding Tacoman's question. I fail to see what Bootcamp has to do with his question.
He is quite clearly asking if he can set up a virtual machine in Parallels 5 that is located on a USB harddrive.
Whilst I have no experience of Parallels, certainly you can do this with VMWare Fusion so I don't imagine Parallels is any different.
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jb510 said 11:36AM on 11-11-2009
2 Qs: I have a early 2009 Mini running 10.6.2 which I'm using as a HTPC. I generally contol it via screen sharing or alternatively an Apple Bluetooth wireless keyboard.
Q1: Is there any way to turn the mini on remotely? I presumed the power button on the keyboard could do it, but aparently not. I'm now wondering about wake on LAN or some other trick?
Q2: The mini's only connected display is my 720p HDTV. My previous HTPC was a windows laptop which when I VNC'd into I had access to two screens (the HDTV an the laptop's display). Having two screens was nice because I could put video fullscreen on the HDTV and still work on the other screen. Is there any way to create a sort of virtual second screen on the mac such that I can see two screens in Screen Sharing?
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kr1shna said 12:44PM on 11-11-2009
I have a question along similar lines. I have a MBP (2009/Intel running 10.6.2) and a Mac Mini (2008/Intel running 10.6.2). I have the mini set up to be a HTPC. They are both on the same home-network. I have screen sharing/file sharing turned on on both and the firewall turned off. From the Mini, I'm able to screen share with the MBP without any trouble, but the reverse does work. The message I see is "Connecting to Mac Mini..." and it just keep trying and trying and trying to connect.
If I install a VNC client on the Mini, the screen sharing works fine. But I'd like to use the native OS X screen sharing functionality. Thanks!
BonoBob said 12:31PM on 11-11-2009
Answer to Q1: If you have an Apple remote, you can use that to wake a Mac Mini from sleep. Clicking my wired mouse will also wake it, so maybe a bluetooth mouse would do so, too (for a while, my machine was waking itself up for no apparent reason. The system log file showed that it was waking on a bluetooth event, so odds are good that a bluetooth mouse will do the trick).
jb510 said 1:25PM on 11-11-2009
BonoBob - Thank you fro the reply, the issue however is not waking from sleep but powering on. With the location of my mini It's a major PITA to reach behind it to hit the power button. I don't power off very often, but it does happen occasionally.
Krishna - I've had a similar problem on occasion, rebooting both machines fixed it suggesting something (IP perhaps) was improperly cached on one of the machines... or it thought the connection was already active because it terminated improperly. Also consider how you are initiating the connection, I find the Finder Screen Sharing button to be the most reliable, although I normally use direct shortcuts (.vncloc) I made that use the specific IP address. I set fixed IP's for all my wired connections.
Krishna said 12:07AM on 11-13-2009
Thanks jb510. I tried that a few times, even removed the mac mini from the network, reset my router, renewed all IPs, but no luck. Thankfully, I don't have much on the Mini, except for some apps, so tonight I'm going to try and wipe it clean and reinstall OS X. Hopefully that helps!
Francisco said 11:37AM on 11-11-2009
Even though the site is still down, you can download Pollux from CNET
http://download.cnet.com/Pollux/3640-2141_4-11109282.html
Sadly, the service isn't working, don't know if it has anything to do with the servers down thing
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