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Filed under: Airport

Filed under: Wireless, Features, Airport, iMac, iTunes, Ask TUAW, Snow Leopard

Ask TUAW: Arranging icons on the iPhone, installing Windows on a Mac, Airport networks and more

Welcome back to Ask TUAW, our weekly troubleshooting Q&A column. This week we have questions about arranging icons on the iPhone, installing Windows via Boot Camp, AirPort networks, iMac rotation support, replacing the video card in an iMac, and more.

As always, your suggestions and questions are welcome. Leave your questions for next week in the comments section at the end of this post. When asking a question, please include which machine you're using and what version of Mac OS X is installed on it (we'll assume you're running Snow Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Leah asks:
Is there a better way to arrange icons on my iPhone than by trying to drag them around on the phone itself. I can't seem to get it to work very well and usually mess it up.
Apple provided a better way of organizing iPhone icons in iTunes 9. In the past, I always tried to arrange my icons on the iPhone the same way you do, by dragging them around on the device itself. This isn't as easy as it sounds, especially if you have larger hands.

Now, with iTunes 9 or higher installed and your iPhone connected to your Mac or PC, launch iTunes, click on the Applications tab, and you will not only see the apps you have installed on your iPhone, but the iPhone screens and the placement of the icons as well.

Simply drag the icons around in iTunes and put them in the desired order. The next time you sync, the icons are arranged identically on your iPhone as well. It's so much easier.

Continue readingAsk TUAW: Arranging icons on the iPhone, installing Windows on a Mac, Airport networks and more

Filed under: Hardware, Airport, iMac, Troubleshooting

Workaround for the 27 inch iMac Flash lag?

We've had a few users tell us about performance lags that they're experiencing with their brand new 27" iMacs. Our own Casey Johnston even wrote a quick article about the problem last month. Now that everyone has had a few days to play with the issue and try the obligatory troubleshooting steps, we've been tipped about a possible solution.

One of our readers claims that this isn't just related to Flash playback... it's possible that this lag problem is consistent across the system. Flash taxes your system more than most applications so it would show the lag problem more consistently than another application -- thus making it look like a problem only with Flash.

The suggestion at this point: cycle your wireless connection. By turning AirPort off and on again, some people are seeing the computer regain responsiveness. Obviously this isn't a permanent fix because the issue will most likely appear again after you reboot your machine... we can't say if the fix will persist for the entire session, either; the problem could come back before reboot.

Fellow TUAW blogger Joachim Bean suggests that the issues may be something related to PCI Express. Both the AirPort and graphics card are using PCI Express to communicate with the system. There's a possibility that the lines of communication are crossing during use. I'm still betting on a software issue -- at least, let's hope for that.

Let us know if this helps, or any other possible solutions you might have in the comments.

Thanks, Simon!

Filed under: Hardware, Peripherals, Wireless, Airport

Airport Extreme Base Station, Time Capsule boast a bigger antenna

OK, so it's not nearly as exciting as a shiny new iMac or a Mac mini server, but the Airport Extreme Base Station and Time Capsule also received a mild update today. Both are now certified to the 802.11n specification (not draft-n), and along with this certification come improvements in antenna design, which promises 50% better Wi-Fi performance and 25% better range.

So, not earth-shattering, but for those of us who rely on complex Wi-Fi setups, having the extra range and more optimized antenna design may make or break the setup. And with many more non-geek homes adding devices that stream media in places where they never thought they'd ever need a wired network connection, better throughput can make all the difference.

Price is still $179 for the AEBS, $299 for the 1TB Time Capsule, $499 for the 2TB Time Capsule.

Filed under: Cool tools, How-tos, Airport

Using DHCP Reservations to overcome Bonjour woes

I love everything about my MacBook Pro, but for some reason it does not like to share its screen. It appears under the "Shared" section of the sidebar in Finder, and file sharing works perfectly, but for some reason screen sharing won't work. The "Connecting To 'MacBookPro'" panel will pop up and then disappear a few moments later (as if it is about to connect), but at least 90% of the time no screen sharing window appears.

Fellow TUAW writer Aron Trimble suggested that I go into Finder and try "Go > Connect to Server" and then put in "vnc://10.0.x.x" (where 10.0.x.x is my MacBook Pro's IP address). That worked immediately, and every time.

This confirmed that it wasn't a firewall setting (Screen Sharing is explicitly on) or trouble accessing the MacBook Pro over the LAN (file sharing already worked perfectly). For some reason the screen sharing connection was just not being made over Bonjour.

The only drawback to this direct-IP method is that my network, like most, uses dynamic addresses with DHCP, meaning that the IP addresses change from time to time, especially on a network with multiple devices which are not always turned on. My first thought was to create a static IP for the MacBook Pro in System Preferences > Network, but then I realized that my office LAN uses IPs which start with 192.168.x.x. I could create a new network "Location" but that would also involve manually switching it back and forth, or using a third-party program.

What I really needed was a way to make sure that my MacBook Pro is given the same IP every time it connects to my home LAN. Fortunately, Apple's Airport Extreme will allow me to do just that using DHCP Reservations.

A DHCP Reservation tells the Airport Extreme to reserve a certain IP address for certain computers, as determined either by a "DHCP Client ID" or the computer's MAC address. A DHCP Client ID is easier to remember than a MAC address, but the MAC address will never change unless you swap out the logic board or Airport card of your Mac. I'll show you how to set it up using either method.

Continue readingUsing DHCP Reservations to overcome Bonjour woes

Filed under: Odds and ends, Airport, Mac mini, TUAW Tips, iPhone, iPod touch

TUAW Tips: Send Mac audio to your iPhone for cheap

Earlier this month, I wrote about connecting my old Mac mini to my television . My mini offers a great Apple TV-style lifestyle with none of the Apple TV limitations. It's a real Mac running real Snow Leopard, albeit on an older, admittedly limited mini. I have Front Row, EyeTV, QuickTime, and more, all ready to entertain me on demand, as well as standard system access to mail, web browsing, etc.

The sound in my living room is powered by a couple of speakers that shipped with an ancient computer monitor. Their audio works fine for close-up TV watching and Wii playing. Move across the room and those speakers prove how limited they are. Add in a treadmill with its motor noises, and the sound decreases to virtually nothing.

So how can one listen to those great shows that are playing back on that lovely large screen across the room, especially when walking or jogging on the treadmill? I messed around with several solutions until I stumbled across one that really worked well for me. Using my home's 802.11g Wi-Fi network, I could call my iPhone from my Mac using Skype. With only the most minimal of lags, I was able to transmit live audio and watch my favorite shows on the Mac while listening on the iPhone from my treadmill.

Read on to learn how I accomplished this...

Continue readingTUAW Tips: Send Mac audio to your iPhone for cheap

Filed under: Hardware, Peripherals, Airport, Troubleshooting

Which peripherals are covered under AppleCare?

In the wake of our earlier post on possibly time-bombed Time Capsules, there was some confusion as to whether or not the Time Capsule would be covered under any AppleCare Protection Plan you might have. The suggestion was made in the comments to Mel's post that extended coverage would apply, but we decided to double-check.

In short, it's true. if you have an AppleCare Protection Plan that is currently in-force for a Mac that you own, your Time Capsule is covered under that agreement. In fact, there is no need for the Time Capsule to be on the same receipt as the computer you purchased. As long as the Time Capsule is owned by you and "in use" along with the covered Mac system, it is covered along with the product for which you have an existing AppleCare Protection Plan.

Of course, this does not cover any damage you inflict on the Time Capsule, and it must not be hacked or used in any way other than it was intended. In other words, don't use your Time Capsule as a doorstop and expect to get AppleCare coverage on it when it breaks.

In addition to the Time Capsule, this "in use" coverage extends to the following products:
  • AirPort Extreme Card
  • AirPort Express
  • AirPort Extreme Base Station
  • Apple-branded DVI to ADC display adapter
  • Apple RAM modules
  • MacBook Air SuperDrive
And, naturally, while coverage does not extend to products that are subject to their own AppleCare Protection Plans (such as an iPhone, iPod, or, of course, another computer) it does extend to a single Apple-branded display if the display was purchased at the same time as the computer you're using it with. Otherwise you need to purchase a separate AppleCare Protection Plan for the display. Clear as mud?

All of the above is contained within the terms and conditions of the AppleCare Protection Plan for North America. In addition to those actual terms, an Apple Genius I spoke with said that coverage also typically extends to Apple-branded hardware on the same receipt as the covered computer purchase, and in general he and his colleagues endeavor to extend the best courtesy they can to their customers when the situation permits. So you may, in fact, receive coverage better than the terms within the agreement itself if you are pleasant, don't yell at the nice Geniuses and say "pretty please." Complimenting their shoes is always a nice touch. They also like chocolate.

If you'd like to check to see what agreements are current, you can click here to check them out, see when they expire, and read the terms and conditions yourself. If your agreement is not registered or is not listed under your Apple ID, you can check by agreement number and computer serial number. Also, if you are not in North America, you can read the terms specific to your agreement here -- many European countries have stronger consumer protections than the US does, and longer warranties may be standard where you live.

Filed under: Hardware, Wireless, Airport, Bad Apple

Are Apple Time Capsules out of time after a year and a half?

There are quite a few unhappy Time Capsule owners over at the Apple support boards. It appears that some Time Capsules are going belly-up at roughly the 18 month mark, simply refusing to power on.

As Brian from Texas wrote:

"My TC did the exact same thing two days ago. It is 18 months old. After doing some research, I have found others with the same problem. At 17-18 months, the power supply goes out. I went to the Apple store today and they said too bad, out of warranty."

There are 6 pages of TC owners with similar issues, most of them happening after about a year and a half, so it looks like something is going on with the units.

This seems eerily similar to the 'dead airport express' syndrome of a couple of years ago where the products would simply fail to work and all the data and power lights went off. Sometimes there was an audible popping sound. Other times, the APX just died.

If you are having this issue it might be a good idea to report it to Apple and see if the weight of complaints gets them to look into this. Let us know too.

Thanks to Mike for the tip.

Update: As it's being discussed in the comments here, Lauren went ahead and investigated whether AppleCare for your Mac will cover an out-of-warranty Time Capsule. The answer may surprise (and please) you.

Filed under: Airport, Software Update, Macbook Pro, MacBook

Apple issues patch to speed up Airport after troublesome 10.5.8 update


Apple has just released a patch to the AirPort client to remedy the wireless performance problems stemming from the recent Mac OS X update to 10.5.8. Some users had been forced to downgrade or replace the wireless-specific kernel extensions to clear up the issues.

The update, weighing in at a svelte 1.4MB, purports to solve an issue found on certain MacBooks and MacBook Pros. Affected machines suffered from significantly slower wireless network speeds while operating on battery power.

Here's the official description from tonight's Airport Client Update for MacBooks and MacBook Pros, version 1.0:
This update is recommended for some Intel-based Macintosh computers running Mac OS X 10.5.8 and addresses an issue with AirPort performance while running on battery power. It may only be installed on:

MacBook (13-inch, Late 2007)
MacBook (13-inch, Early 2008)
MacBook (13-inch, Late 2008)

MacBook Pro (15-inch, Early 2008)

MacBook Pro (17-inch, Early 2008)
MacBook Pro (17-inch, Late 2008)
While I do own a potentially affected MacBook Pro, I did not experience the performance issues, so I can't vouch for the update's effectiveness.

Have you installed the patch and noticed an improvement (or not)?

Filed under: Hardware, Airport

Apple introduces new 2TB Time Capsule, drops price of 1TB model

Apple quietly today introduced a new 2TB Time Capsule, its combination of a wireless router and network hard drive, for $499, while dropping the price of the 1TB model to $299, and discontinuing the 500GB model.

The new 2TB Time Capsule is available immediately and is shipping today from Apple's online store. This should hopefully be a welcome addition for those who back up many computers with Time Machine, as many use more than 1TB for their Time Machine backups.

[via MacRumors]

Filed under: Wireless, Airport

Apple updates Time Capsule and AirPort Base Station firmware

Last night Apple released a firmware update for Time Capsule, AirPort Extreme, and AirPort Express Base Station with 802.11n. Here are the fixes:
  • Fixes some problems with extending and maintaining connectivity with extended networks
  • Fixes an issue with clients that enable 802.11 "Power Save"
  • Fixes connectivity issues with some third-party devices
  • Fixes an issue when the base station is configured for PPPoE
  • Fixes some Back To My Mac issues with connectivity and support for third-party routers
All of those sound like issues that could affect quite a few people -- especially those with (gasp!) "third-party" devices. I've certainly had issues with Back To My Mac using a Netgear router, so we'll see if this helps. In any event, firmware updates are recommended especially if you've had any of the above symptoms.

Filed under: Accessories, Analysis / Opinion, Apple Corporate, Airport, Apple, .Mac, App Store, App Review

WWDC Quick/Cut: Dave Teare of Agile Web Solutions on 1Password

We, of course, had lunch with our favorite Canadian developers at WWDC. Talking with Dave, Roustem and the rest of the crew from Agile Web Solutions is something I look forward to anytime we're all in San Francisco. I didn't film the whole lunch; being filmed eating is almost as awkward as eating alone in the cafeteria, I think. So here's a quick -- but very interesting -- clip of Dave Teare explaining how cut-and-paste in iPhone OS 3.0 is going to be used in 1Password. If you're a 1Password user, you'll probably want to check it out!

Continue readingWWDC Quick/Cut: Dave Teare of Agile Web Solutions on 1Password

Filed under: Airport, Software Update

Apple delivers Airport Utility Update

It has been a busy few days for Apple in the software update domain. iWork '09, iTunes, and Quicktime have all been updated, along with GarageBand.

Today, Apple is pushing out an Airport Utility software update. With the usual great and patented Apple detail, the update:

"..includes general fixes and compatibility updates for the following applications: AirPort Utility and AirPort Base Station Agent. The update also installs AirPort Disk Utility on Macs running Tiger." There is also an update of the Airport Utility for Windows.

The new software is 18.9 MB, and does not require a restart. Hooray.

Thanks to Mikey for the tip.

Filed under: Audio, Airport, Ask TUAW, MacBook, Snow Leopard

Ask TUAW: Recording audio, troubleshooting wireless issues, website hosting and more

We're back with another edition of Ask TUAW! This time around we've got questions about recording audio, troubleshooting wireless issues, the best place to go for web hosting and more.

As always, your questions and suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

Petre asks:

I just bought a new guitar and I'm thinking about using it to record some of my songs with my new iMac. Any recommendations for a good method of connecting a guitar so I can record?

Fortunately, you're in luck, in that the Mac is made for people trying to do just what you want to do. There are several options to accomplish this and it really just depends on how good you want the audio to sound and what your budget is. To get the best possible quality, you're going to need a few items.

First, you're going to need some recording software. Fortunately, that's already on your iMac as you can use Apple's GarageBand for all your entry-level recording needs. Second, you'll need some sort of digital audio interface that connects your guitar's output to a USB or Firewire interface on your iMac. Some good ones to take a look at include the M-Audio MobilePre, the M-Audio Firewire Solo or the Line 6 Tone Port series. Then, all you need to do is plug your guitar into the converter and the converter into your Mac and you're good to go. Of course, you'll want to be sure and update the driver to the latest version and read the manual to get the most out of your converter.

If you're not as concerned about audio quality, you can also use a converter cable, such as the Monster iStudio Link, to connect your guitar directly to the mic input on your iMac. That will allow you to record directly into your Mac but won't give you the best possible audio quality or level of customization you could get from a digital converter.

Continue readingAsk TUAW: Recording audio, troubleshooting wireless issues, website hosting and more

Filed under: iLife, Airport, Software Update

Apple releases a bevy of Software Updates

Apparently, to go along with today's hardware updates, Apple has also pushed down a number of updates via both Software Update and at Apple's Support Download site. The updates include:

  • iPhoto 8.0.1 which "improves overall stability and addresses minor issues in a number of areas, including internet connectivity, keyword import, and slideshow export."
  • iLife Support 9.0.1 which "improves overall stability and addresses a number of other minor issues. It is recommended for all users of Aperture, iLife '09, and iWork '09."
  • AirPort Client Update 2009-001 for Intel Macs, which "addresses issues with roaming and network selection in dual-band environments."
  • AirPort Utility 5.4.1 (Mac) for managing the Airport Express, Extreme, and Time Capsules.
  • AirPort Utility 5.4.1 Windows - ditto for the dark side.
Check your Software Update or download them direct from Apple. Unfortunately, this set of updates will require a restart.

Filed under: Hardware, Airport

Apple updates Time Capsule and Airport Extreme with internet sharing

A closer look at the gaggle of Apple hardware updates today shows a rather useful change to both Time Capsule and the Airport Extreme base station.

MobileMe members can access any file on a hard drive connected to either product via the internet. The older versions allowed hard drive sharing to people on the same network. Now the feature has been extended to allow you to get these files from anywhere.

You initiate the sharing by registering your Airport Extreme or Time Capsule with your MobileMe account. When you are away from your Mac, that hard drive will show up in the Finder sidebar. The drive must be a USB drive -- there is no support for either flavor of Firewire on the AE or TC.

It does not appear that this remote sharing feature has been added to the last generation of these products, although a firmware update might be able to accomplish it. No word from Apple on whether or not this will happen. Update: the Apple Sales internal site (thanks Mr. X) is listing the following... looks like that feature is going to work on the older gear!
Note for existing AirPort Extreme and Time Capsule customers
Existing AirPort Extreme (MA073 and MB053) and Time Capsule (MB276 and MB277) customers can access their AirPort Disk / Time Capsule disk through Mobile Me over the Internet by upgrading to AirPort Utility 5.4.1 and AirPort firmware 7.4.1. Subscription to Mobile Me online services is required for this feature. Simultaneous dual-band Wi-Fi and Guest Networking features are only available to new AirPort Extreme (MB763) and Time Capsule (MB764 and MB765) customers.
This update is obviously designed to boost the attractiveness of the MobileMe service, to which Apple has been showing increased attention of late. Apple specifies that Leopard is needed for this feature, so Windows subscribers to MobileMe appear to be out of luck

Thanks to everyone who sent this in.

Tip of the Day

F11 moves all your windows off the screen so you can quickly glance at your desktop. F10 shows you every open window in an application. F9 shows every open window for every application that isn't hidden or in the dock.


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