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Filed under: Apple Corporate

Filed under: Apple Corporate, Internet, Surveys and Polls

Apple blows past other hardware web sites in May

Wow. It isn't even close. Apple blew by HP, Dell and even MagicJack (!) with the most visits to a website in May. According to the people who compile such statistics at Nielsen, Apple drew 55.7 million unique viewers, more than double what next ranked HP did. Much of that may have been driven by anticipation of the new iPhone. Here's the chart.



Also interesting is that Nielsen computes the average visitor stayed on the Apple site an average of 1 hour and 14 minutes. That's a lot of reading and watching demo videos.

Nielsen also took a look at blog mentions of the iPhone in early June, and the numbers are pretty striking there too. You can see the peak as the release date approached, with another peak on release day June 19.



They say if people are talking about you it's a good thing. By that measure things are really great at Apple.

Filed under: Apple Corporate, Apple Financial, Steve Jobs

CNN: Steve Jobs back at work

As promised, Steve's medical leave ended with the month of June. Last January, Apple announced that CEO Steve Jobs would take a leave of absense to deal with medical issues for approximately six months. Since then, we've learned that Steve had a liver transplant and today Apple confirmed his return.

"Steve Jobs is back to work. He is at Apple a few days a week and working from home the other days," Apple spokesman Steve Dowling said. "We're glad to have him back."
That's great news for the company and, more importantly, for Steve himself. There has been much noise about Steve during the past six months, including Apple's future without him, who might take over and the company's obligation to keep investors informed about the health of their CEO. Here's hoping the din dies down and that Steve continues to enjoy a long and productive career at Apple.

Filed under: Analysis / Opinion, Apple Corporate

Apple: Paranoid

Do you remember the teaser ads for the iPhone 3G? Two uniformed guards carried a locked metal crate through a labyrinth of secure tunnels, keycard points at every door, and monitored by security cameras? Turns out the real Apple isn't too far from that, according to Brad Stone and Ashlee Vance at the New York Times.

They cite former employees and analysts who all agree that Apple, as Gene Munster put it, "a total black box." Apple, in an effort to guard their company's secrets until the day they're launched have instituted a culture of fear among employees: Loose lips sink ships.

Apple's campus is, according to the article, "a maze of security doors" where employees must swipe their badges and enter codes on numeric keypads -- presumably not only to restrict access, but to serve as a record of who was where if any information does leak out. Many work areas are monitored by closed-circuit TV. According to one unnamed employee, "workers in the most critical product-testing rooms must cover up devices with black cloaks when they are working on them, and turn on a red warning light when devices are unmasked so that everyone knows to be extra-careful."

I've worked in high-security areas before for the U.S. military, and the big difference between the military and Apple is fear. Lots of fear. A secure military workspace is comfortable, but formal: If you catch a glimpse of something you shouldn't, it's not a big deal, just forget what you saw. Apple employees on the other hand, according to the article, are petrified of losing their job, being sued, or both.

In Apple's quiver is another piercing arrow: Misinformation. Piper Jaffray's Gene Munster relates a story of how a high-ranking Apple executive lied to his face about having "no interest in developing a cheap iPod with no screen." Cut to a few weeks later, and Apple releases the iPod shuffle. Lying business executives are nothing new, and shouldn't be surprising in the least. But while many companies cultivate productive relationships with the media, Apple's is mostly antagonistic. "They don't communicate," Munster said.

Why bother? The thrill. Sure, they're protecting their intellectual property, but it's all about the thrill. They can create these spectacles where they literally unveil a new product in front of a salivating audience -- including Apple employees -- who have never seen anything like it before. It's thrilling. Apple's business hinges on creating products that excite and creating that excitement surrounding them.

They've found a secret formula that works. In the words of Steve Jobs, "there is no theory of protecting content other than keeping secrets."

"The problem, of course, is that there are many smart people in the world, some with a lot of time on their hands, who love to discover such secrets."

Filed under: Apple Corporate, Apple Financial, iPhone

Estimates of 500K iPhone 3G S weekend sales too low by half

It's a good thing Gene Munster shaded his anticipatory numbers a bit over the weekend, otherwise he'd be in the market for a new crystal ball. As mentioned yesterday, the signs were pointing to a bigger opening weekend for the latest handset from Apple, and the results did not disappoint: in a company press release this morning, Apple announced sales of 'over a million' iPhone 3G S units through Sunday 6/21. Also noted in the brief release were the six million downloads of the iPhone 3.0 software update; no details on the number of iPod touch users who have also updated.

In addition to the raw number -- impressive enough -- there are two other tidbits in this release that bear mentioning. One, it's got a quote from Steve Jobs; this reinforces the notion that El Jefe Esteban is on his way back to the iCEO seat on a more active basis, as reported in the Wall Street Journal on Friday. Two, it looks like bloggers and journalists aren't the only ones having a problem with the odd spacing on Apple's latest product name; the press release repeatedly refers to the new phone as the "iPhone 3GS." We feel your pain.

[via AllThingsD]

Filed under: Apple Corporate, Apple

WSJ: Jobs had liver transplant, on schedule to return to work in June

The Wall Street Journal is reporting that Apple CEO and co-founder Steve Jobs had a liver transplant two months ago in Tennessee, but is still expected to return to work by the end of the month.

Jobs, who went on a medical leave from Apple in January, has had continuing medical issues related to a bout with pancreatic cancer. The type of pancreatic cancer that Jobs has will often metastasize in other organs, particularly the liver. According to the WSJ article, it is expected that Jobs will work part-time upon his return to the company in order to speed his recovery.

The 54 year-old Jobs missed the Apple shareholder meeting in February, and hasn't been flying in his corporate jet (one of the perks he receives along with his US$1 annual compensation) as much as he had in the past.

The TUAW staff, along with many of our readers, is looking forward to the return of the Steve Jobs to the company he helped to create.

Filed under: Accessories, Analysis / Opinion, Apple Corporate, Airport, Apple, .Mac, App Store, App Review

WWDC Quick/Cut: Dave Teare of Agile Web Solutions on 1Password

We, of course, had lunch with our favorite Canadian developers at WWDC. Talking with Dave, Roustem and the rest of the crew from Agile Web Solutions is something I look forward to anytime we're all in San Francisco. I didn't film the whole lunch; being filmed eating is almost as awkward as eating alone in the cafeteria, I think. So here's a quick -- but very interesting -- clip of Dave Teare explaining how cut-and-paste in iPhone OS 3.0 is going to be used in 1Password. If you're a 1Password user, you'll probably want to check it out!

Continue readingWWDC Quick/Cut: Dave Teare of Agile Web Solutions on 1Password

Filed under: Apple Corporate

WWDC '09 keynote stream now available via QuickTime


With all the news floating around today about the new iPhone 3G S, and the updates on the release dates of iPhone 3.0 or Snow Leopard, you might feel deprived if you didn't get to make it out to this year's WWDC. Don't fret. You can now watch the keynote stream on the Apple website and see all of the announcements from the event. Click here to go to the stream page.

You can view all of our coverage from this week on the TUAW WWDC page.

Update: You should soon be able to download the keynote as a podcast from iTunes via the Apple Keynotes feed, which can be found here [click opens iTunes].

Filed under: Apple Corporate, Cult of Mac, Steve Jobs, Apple, One More Thing

WSJ: Steve Jobs return is on track for end of June

In its sometime role as a broadsheet hybrid of Us magazine and the New England Journal of Medicine, we have an update tonight from The Wall Street Journal on the condition of everyone's favorite iCEO. Steve Jobs, according to the story (subscription required on the web, free to read on your iPhone), is recovered from his health crisis and on track to return by the end of June. While some speculate that he might choose to surprise the audience at WWDC with a One More Thing moment, two sources for the WSJ story say that the plan is to wait a bit longer.

Steve's return is likely to be coordinated with a product launch or other public event later in June, say the sources. That event probably won't be the announcement of the next-gen iPhone, which the paper pinpoints for the keynote address on Monday with availability close to the two-year anniversary date for the original iPhone purchasers (pretty sensible; anyone who bought a first-gen for the premium price is a likely candidate to shell out for a replacement). The WSJ cites someone who has seen the new phone in person, reporting a faster processor and the expected video editing capabilities.

Equally importantly, the story points out that the long Steveless months with Tim Cook at the helm have shown investors and customers that the Apple train is still on track. AAPL is up 68% since Steve announced his leave of absence in January, vs. a 24% uptick for the NASDAQ index. Granted, Apple stock took a bit of a hit around the announcement of the leave, dipping to a low of 78.20 on 1/20, but it's up at 143.74 as of today's close.

[via Macrumors]

Filed under: Apple Corporate

Apple's North Carolina facility now moving towards reality

As noted last week, the lovely state of North Carolina has offered a healthy tax incentive to Apple for the construction and operation of a data center there. Now that the bill has become law -- creating $46 million in credits for Apple over the next 10 years -- Apple and the NC governor's office have announced that the project will go forward. Both Cnet and Computerworld are reporting that the location for the data center is yet to be determined, but a wage provision in the incentive package points to either Cleveland or Catawba counties, both in the vicinity of Charlotte.

The new facility could create up to 3,000 temporary employment opportunities while under construction, and 250-300 long term jobs in the finished operational site. Apple has not suggested what kind of data & applications would be hosted at the facility, but considering the rapid growth of iTunes and App Store content it's a reasonable bet that some of the capacity would be used for those services.

Filed under: Apple Corporate, WWDC, Apple, iPhone, iPod touch

2009 WWDC posters appear at Moscone West

TUAW buddy Adam Jackson has posted pictures he took of a WWDC poster that's currently hanging in the Moscone Center. Bearing the phrase "One year later. Light-years ahead" and several flying app icons, it puts the iPhone front-and-center, as one would expect. Some folks are using Flickr's Notes feature to ID apps they recognize. Feel free to fill in the gaps.

We expect Apple to demo and distribute a new, nearly-final build of Snow Leopard to developers, and at least announce a ship date for iPhone OS 3.0. It will be nice if we get a firm release date for Snow Leopard and a preview of new iPhone hardware, but we aren't holding our breath. Stay tuned to TUAW during the show for coverage and reaction to everything from WWDC.

Of course, I wouldn't be a nit-picky jerk if I didn't mention that a year is a measure of time while a light year is a measure of distance. I wonder if the new iPhone will make the Kessel Run in less than 12 parsecs.

Thanks Adam!

Filed under: Apple Corporate, Bad Apple

WaPo: DOJ preparing antitrust probe for Apple, among others

Apple, Google, Yahoo! and Genentech are subjects of a fresh antitrust investigation surrounding hiring and recruiting practices among companies in the tech industry, according to Washington Post staff writer Cecilia Kang.

"By agreeing not to hire away top talent, the companies could be stifling competition and trying to maintain their market power unfairly," antitrust experts said in the article. Hiring and recruiting can sometimes be a touchy affair, as Apple found out late last year when trying to hire Mark Papermaster. The investigation may suggest some kind of written agreement among large tech firms to not hire away each other's top talent.

According to the New York Times, Justice has only requested documents for the ongoing investigation. Neither the Justice Department nor any of the companies mentioned in the story had any comment.

This comes in addition to another Justice investigation into ties between the boards of directors of Apple and Google, and whether or not having Google CEO Eric Schmidt on both (and Genentech CEO Arthur Levinson on all three) constitutes antitrust violations. Some consider Apple and Google to be competitors in certain areas such as phone handsets.

The Obama administration is stepping up efforts to investigate anti-competitive activity among high-tech companies, and is already investigating Google's deal with book authors to republish their work via Google Books.

[Via AppleInsider]

Filed under: Apple Corporate, Retail, Apple Financial

New York's flagship Apple Store doing great business

New York City's flagship Apple Store, located on 5th Avenue in Manhattan, is doing tremendous business. According to The New York Post, that store raked in $440 million in one year. Of course, the location doesn't hurt. It's right by Central Park and the huge, glass cube is a real tourist draw.

The Post also notes that the SoHo store pulled in $100 million, but didn't provide any stats on the West 14th Street store. In the meantime, construction has begun on what's rumored to be a fourth NYC store, expected to open at the corner of 67th and Broadway on Manhattan's Upper West Side later this year. If that store and a rumored Brooklyn store are opened, NYC would boast six stores total (including the Staten Island store).

Apple intends to open 25 new stores for fiscal year 2009, half of them outside the United States.

[via AppleInsider]

Filed under: Apple Corporate, Bad Apple

Labor dispute with Apple display supplier intensifies

After gathering in front of Apple's offices in Taiwan earlier this week, protesters are now demanding a substantive response from Apple by the end of the month regarding alleged workplace labor and safety violations at Wintek, one of Apple's display component suppliers.

Labor groups associated with the protesters claim that Wintek unlawfully fired 619 workers, cut salaries without negotiation, and forced employees to work overtime without pay to fulfill rush orders. The company has since re-hired 20 of those workers and says it is operating within the law. Wintek has also threatened legal action if "company and stakeholder interests" are jeopardized. Wintek further claims that labor groups are violating their agreements and encouraging workers to demand benefits illegally.

The protesters appear to be using the popularity of Apple's brand name to get attention to their cause. "We want to go through Apple to put pressure on Wintek," said Chu Wei-li, secretary-general of the Taipei-based National Federation of Independent Trade Unions.

Apple Asia released a tepid response after the protests. Spokeswoman Jill Tan said, "Apple conducts regular audits of suppliers to make sure they comply with Apple's code of conduct. We require corrective actions when we find violations."

An audit is exactly what aggrieved Wintek employees say they are demanding. MacNN says that rights groups associated with the protests are also asking the Electronics Industry Citizen Coalition to investigate Apple's delay in responding to the matter.

Wintek was recently rumored to be the winner of the display contract for Apple's "media pad" tablet device. Some analysts predict the tablet will go on sale next year.

Apple has previously found itself in the middle of other labor disputes. In 2006, Foxconn workers protested low pay and poor working conditions while assembling iPods. Apple conducted its own investigation and found that the company violated overtime rules and unreasonably punished workers. Since then, cute pictures of Foxconn employees have thawed the image of the supplier.

Filed under: Analysis / Opinion, Apple Corporate, Hardware, Odds and ends

Businessweek puts Apple at top of Most Innovative list

Businessweek has posted a list of what they call the top 50 most innovative companies in 2009, and guess who is sitting right at the top of the list. Sure enough, it's our favorite computer maker -- according to the survey, taken by "senior executives around the world," Apple is number one, and the reason listed by 47% of respondents is the products. Not that surprising, no? From the iPhone to the unibody MacBooks right up to the new Shuffles, Apple's products ooze new concepts and features and ideas.

Then again, Microsoft comes in at number four, and Wal-Mart is not far behind at number 10, and I don't know too many non-executives who would call those companies out for being "innovative," necessarily. But then again, both of them are being recognized for their "process," not their actual products. In terms of product, Apple is followed by Nintendo (no arguments there), Blackberry's RIM, and then Nokia.

So maybe Businessweek is just asking the wrong people. At any rate, congrats to Apple for topping the list (for the second year in a row), and we can't wait to see what's new in the next year.

Filed under: Apple Corporate, Hardware

Psystar files for Chapter 11, tucks tail between legs

In the fight for the right to party sell unauthorized Mac clones, there may be a victor declared sooner rather than later -- if not legally, then fiscally. Psystar, which has been playing with fire for quite some time, recently hit a snag in its battle with Apple. The Mac Observer is reporting that Psystar has filed for bankruptcy in Florida on Thursday thereby slowing Apple's case against the Mac clone vendor.

As TMO points out, this action seems to indicate that the financial supporters of Psystar are seeing the writing on the wall and believe Apple will likely be the victor in the legal battle for distribution rights of OS X-running Macintosh clones.

One outcome of Psystar's decision to file Chapter 11 is that its equity creditors will be revealed, finally pulling the curtains off of the secret of who has the (possibly) deep pockets in Psystar's legal battle. Another outcome is that Apple's case against Psystar will be temporarily delayed as the bankruptcy proceedings require all other legal action involving Psystar to be put on hold.

Currently Psystar is still selling its 'wares online, however, once the Federal judge presiding over the bankruptcy filing lifts the stay of legal actions, it is likely that Psystar will fold under the financial pressure. Psystar's chutzpah notwithstanding, the bankruptcy hearings are set to begin on June 5; stay tuned folks, this is still going to be messy.

[via Twitter, a tip of the hat to @PaulKent!]

Tip of the Day

Holding the Command key (aka the Apple key) and pressing Tab will cycle through your open applications. It's easier to Cmd-Tab if you are Copy (Cmd-C) and Pasting (Cmd-V) to and from various applications.


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