Welcome back to Ask TUAW, our weekly Mac troubleshooting Q&A column! This time we've got questions on using an AirPort Extreme as a wireless to ethernet bridge, automatically backing up a USB flash drive, building smart playlists in iTunes, migrating an iTunes Library and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Welcome back to Ask TUAW, our weekly Mac troubleshooting Q&A column! This time we've got questions on syncing an iPhone with Lotus Notes, expanding storage on a Time Capsule, preventing iCal event invitation emails, uninstalling Haxies, and more

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Welcome back to Ask TUAW, our weekly Mac troubleshooting Q&A column! This time we've got questions on using a case sensitive file system in OS X, applications focused on writing, controlling a Mac with a universal remote control, push email, using a MacBook with an external display, and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Wi-Fi connectivity problems are not limited to the iPhone 3GS, not by a long shot. The iPhone 3G is widely reported to have connectivity problems that, according to the large number of people discussing it on the Apple Support Discussions, dwarf the reports regarding the 3GS.

In over fourteen Apple Discussion threads, over six hundred messages have been posted with the first one being written on June 17th, shortly after the release of iPhone 3.0 software. These threads have been read by thousands of users. Unfortunately, to date, a solution is not at hand.

The problem, verified by many, is that when updating to the new software, Wi-Fi connectivity on the iPhone 3G either decreased or vanished entirely. Those who were used to getting full bars of Wi-Fi connectivity now experience markedly less bars. Worse, even if some signal strength bars are displayed, often there is no Internet connectivity.

Many solutions have been proposed including resetting the router, changing settings (seemingly at random), and even putting the 3G in the freezer:

"Also i might note, I turned off wifi, turned off the phone, put it in the freezer (in a bag) for 10 mins, turned the phone back on, put the phone right next to my wifi antenna and then turned on wifi and it joined, it JUST joined and I couldnt believe it," says one forum poster. Several others report similar results, but this fix did not last long. In fact, blog posts have been written about possible solutions, but none of them seemed to pan out after using Wi-Fi for a short period of time.

Some writers have said that the 3.1 update will fix the problem while a larger number say that the new software release won't help at all.

Wednesday means it's time for another Ask TUAW! For this edition we've got questions about what Macs will support Snow Leopard's forthcoming OpenCL acceleration, using Boot Camp with multiple partitions, connecting a Mac mini to HDMI, automatically importing images into iPhoto, and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

In this round of Ask TUAW we've got questions about connecting a MacBook to a plasma TV, using a Bluetooth headset with an iPod touch, backing up online, ripping DVDs to watch on an iPhone and more.

As always, your suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

When I heard that OS 3.0 was going to enable syncing of notes between the iPhone and the Mac, I was overjoyed. I use the notes app on my iPhone all the time for everything: reminders, grocery lists, and figuring out the monthly budget while I'm away from home. Having those notes sync back and forth with the Mac was something I very much looked forward to, because it made the notes app far more useful.

The first few times I synced notes between my iPhone and Mac, however, I'd get a message like this one:


Since I don't have many notes on my iPhone to begin with, this alert would come up every time I changed, deleted, or added a note on the iPhone. This would also hold up completing the iPhone's sync with my Mac until I confirmed that syncing notes was okay.

After a few days of this, it was starting to get irritating. I racked my brain trying to figure out how to stop it.

Then I remembered: iSync is still its own program (though one largely restricted to the background these days), so there ought to be a preference in it to stop this behavior.

And there was. In iSync's preferences, you can set the threshold for the alert message that appears on syncing with your iPhone:



You can disable the alert entirely, or you can set it to go off if 50%, 25%, 5%, or any data on your Mac will be modified by syncing with the iPhone.

I'm not sure if this was set to 5% by default, or if years ago I'd set it that low out of paranoia and just forgot about it. Now I have it set at 50%, and the irritating alerts have gone away.

Yesterday I tried to open up iPhoto '09, and was greeted with a screen telling me that my iPhoto library needed to be updated. This was sort of odd, since I had run the program many times since the software update of June 4th bringing the program to version 8.0.3, but what the heck. I clicked on upgrade and the program crashed displaying one of the wonderfully unclear error screens of hex numbers.

After trying all the usual things like rebooting, resetting the PRAM and saying 'Candyman' three times in front of a mirror, I sheepishly gave up and called Apple. It turned out that this has been happening to many people. Up until two days ago, Apple had been capturing reports to find the source. I was told that they stopped capturing reports when they numbered around 3,000.

What Apple found was a bug in the 8.0.3 updater, and apparently the bug could bite just about anytime since it didn't necessarily rear its head directly after the update. The bug, in various incarnations with various solutions, is to be cursorily found in the support forums, but here is the authorized Apple fix:

Hold down the option key as you boot iPhoto and you'll see a screen like the one displayed here. Just choose your library (there should only be one) and iPhoto will boot normally. Problem solved! As of now the problem hasn't resurfaced for me, and according to Apple tech support, it shouldn't. This bug will be squashed in a future iPhoto update but for now it's easy to get around.

It's time once again for Ask TUAW! For this round we take questions about cleaning a malfunctioning Mighty Mouse, opening files and applications with the return key, expanding a Boot Camp partition, finding alternatives to Adobe Acrobat, caring for your notebook battery, and more

As always, your suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

We're back with another shot of Ask TUAW! This time we've got a couple of common switcher issues, as well as questions about upgrading a hard drive, using WiFi stumbler software, setting up a dual-band WiFi network, and more.

As always, your suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

While Jason D. O'Grady considers anything more than ordinatrix inflagrante to be success when he's installing a new operating system, he and others are still reporting on the various and sundry issues that have cropped up since Tuesday's 10.5.7 update:

• I can't find my brain: Some users are reporting that their Buffalo (among other) external disks aren't mounting after installing the update. Solution: Nothing concrete, though many people are suggesting installing the combo update you can download from Apple's site, rather than using Software Update. You can participate in Apple's Support Discussion on the topic if you share this problem. [via MacNN.]

• Blue screen of death: No joke: since the update restarts your computer up to three times, some users are getting hung up on the first blue screen that appears after the gray Apple logo screen. Solution: Wait until disk activity stops, then shut down the computer hard by holding down the power button. [via PowerPage.]

• I was blind, but now I see: The update is causing some video cards to output non-native display resolutions. Instead of outputting 1920 x 1200, instead Mac OS X will try and output 1920 x 1080 (which works fine for HDMI, but not many widescreen displays). Solution: An oldie-but-goodie: Zap the PRAM by holding down command + option + P + R at startup until the computer restarts a few times, then letting go. [also via PowerPage.]

• Cold fusion: VMWare is suggesting people hold off on updating if their configuration includes an ATI graphics card and they use Fusion to run 3D Windows apps. (2D apps are just fine.) Slow and poor rendering and general crashiness are symptoms of the problem. Solution: None yet. Apple and ATI are working on an update. [via MacNN.]

Got problems of your own? Let us know by leaving a comment.

We're back with another shot of Ask TUAW! This time we've got questions about getting WiFi in an older G4 PowerMac, creating photo contact sheets, blanking a display, automatically opening downloaded files, managing iPhone apps in iTunes, and more.

As always, your suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

We've all had an "oh poopie" moment involving liquids: Time slows down, you watch as the glass tips over, its contents cascading (beautifully, in another context perhaps) over the rim and onto the table. The rivulets of beverage roll in a miniscule tidal wave across the surface, over the edge, and drip to the floor. All in the span of a few seconds.

The worst part is when there's a computer between the cup and the table. That's when an oops becomes a crisis.

What's the best thing to do when there's a spill on your laptop? Keep calm and carry on:

1. Don't panic.

First, know that your data is safe. Hard drives -- while not hermetically sealed -- are tightly put together. If you act quickly, you can prevent the liquid from getting to your hard disk, and damaging your valuable data. (I'll save the bad news for later.)

2. Turn off the computer.

Even before you run to get a towel, turn the computer off. If you can't shut it down normally (the keyboard won't respond for example), try pressing the power button for several seconds to force the computer to shut down. Unplug the laptop, and disconnect any cables and USB devices.

3. With the lid open, turn the computer upside down.

This prevents the liquid from getting too far into the computer. While the computer is upside down, remove the battery and set it aside.

4. Wipe up the liquid.

All joking aside: use toilet paper. Ounce for ounce, it's the most absorbent material you're likely to have handy. It's also thin, so it can reach down into crevices in and around your keyboard to soak up the liquid. This is especially important for sugary drinks like colas and juice: Sugars are sticky, and if they dry, you'll have a bigger problem.

Next: If you're prepared, you can take your computer apart to clean up any liquid inside.

For this go-around of Ask TUAW we're taking questions about moving an iTunes library between user accounts, dealing with a misbehaving Western Digital external hard drive, syncing folders containing sensitive information, reinstalling OS X without losing iLife, and more.

As always, your suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

There's no denying it: locally caching messages in Gmail on the iPhone (via the storage capability in HTML 5, similar to Google Gears) is fun and good for you, especially if you don't connect to your Gmail via IMAP in the regular iPhone Mail application. Unfortunately, if the local copy of your mail gets funky, things can become difficult and much less fun.

John F. sent in this handy tip for resolving issues with cached Gmail; his suggestion is a quick dive into the iPhone's Settings app, then navigating to the Safari preferences to clear out the local database that stores the cached mail.

You may have to wait a bit the next time you connect to Gmail in Mobile Safari as the messages are re-downloaded, but any wacky cruft should be gone. While you're in there, take a look at some of the other settings options; you may discover choices you never knew you had.