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My iTunes Genius is a Moron
digg_url = 'http://digg.com/apple/My_iTunes_genius_is_a_Moron';
Shh. Don't tell anyone. My iTunes Genius is tone deaf. When I selected "Man of Constant Sorrow" as my "seed" song, My Genius actually suggested "America, F**k [sic] Yeah" and ...
iTunes 8: It's like having a Genius in your Mac
At Apple's "Let's Rock" event today, they unveiled the newest version of iTunes: version 8. The rumors were mostly right: iTunes 8 includes a new feature called "Genius" that allows you to "rediscover your iTunes music." Genius works by matching ...
iTunes 9 Genius Mixes: You don't need to be a genius to create 'em
I have to admit to an embarrassing situation Wednesday afternoon. While writing the iPhone OS 3.1 overview post, I got to the section about "Genius Mixes" and was totally boggled. I couldn't see any way to create them on the iPhone itself, and there ...
Gallery: iPhone Genius Playlist
The Mac Genius Livejournal
UPDATE: As Ludwig notes in the comments, it looks like the Mac Genius already deleted her/his site,
realizing the spot s/he was putting him/herself in (or after being contacted by Big Brother Apple Legal). Another
resourceful TUAW reader, ...
Microsoft Gurus are not Apple Geniuses
According to a Friday article on Yahoo! Finance, Microsoft is introducing "Microsoft Gurus" at Best Buy and Circuit City stores nationwide. They plan on having 155 Gurus deployed by year-end, and will expand the program based on its success. While it ...
Apple "genius" speaks out
Popsyndicate has an article today detailing the "Confessions" of a Mac Genius, aka a guy who worked at an Apple Store doing tech support. The guy had quite a lot to say. Here are a few highlights:
Make your support appointments in advance. "Get a ...
Ungenius - the other side of the Genius Bar
Beyond a doubt, Apple's retail stores have been and still are making headlines of all kinds - from business magazines hailing the stores' sleek design, to consumer reviews giving the stores high marks for their unique and (ideally) helpful Genius Bar ...
The inside story on Apple Genius training
As we all well know, Apple tends to be a rather secretive company and this extends to their retail operation procedures, etc. Nonetheless, many of us have wondered what it takes to become an Apple Genius, those black-shirted folks manning the Apple ...
Putting the Apple Store geniuses to the test
Challenging customer service folks in retail stores is pretty much shooting fish in a barrel-- sure, Apple claims to have a great retail environment, but if those Geniuses are getting paid as little as I was when I worked in retail, there's no real ...
Man threatens to shoot iPhone at Genius bar
Even morons buy Apple products.
There's a story on ifoAppleStore today about one Mr. Donald Goodrich, who was having trouble with his iPhone. As many customers have done, Mr. Goodrich brought his iPhone to his local Genius Bar in Cincinnati, OH. ...
Found Footage: iPhone costumes are either genius or deeply misguided
You have to hand it to Reko and Bobby John for their stick-to-it-iveness; they were behind a similar set of iPhone costumes in 2007, but those didn't have the fully-functional power of these new outfits. Yes, those are LCD TVs on the front (not ...
iPhone OS 3.1 adds new features and functionality
One of the first surprises out of today's Apple event, other than Steve Jobs appearing on stage again (!!!), was the announcement that iPhone OS 3.1 and iPod touch OS 3.1.1 were available. We're still waiting for the download to complete, so this ...
The New York Times on Mac Geniuses and the Halo Effect
The New York Times gives the Genius Bars at the Apple Stores a big old
thumbs up, and so does this humble writer. Katie Hafner’s article contains a bunch of interesting tidbits about the
geniuses:
They were the idea ...
Seth Godin offers improvements for the Genius Bar
Apple offers free instore tech support for all who wander into an Apple
store. This has been a very popular service, and in fact popularity might be coming back to haunt Apple.
Increasingly we are hearing reports from people that are spending ...
