Considering that it's turned out to be one of the most successful products in consumer electronics history, the volume of nay-saying on the iPhone has been constant and ongoing -- many dismissed the phone when it came out, when it was announced, and even when it was just a glimmer of a hint of a rumor. Now the New York Times Sunday Magazine (and the accompanying blog The Medium) is featuring Virginia Heffernan's tale of hesitancy, anomie and frustration under the surely-not-meant to-draw-online-traffic headline "I Hate My iPhone." Interestingly, just pages away, the paper profiles several successful iPhone developers in a story about the App Store gold rush.

Heffernan's criticisms of the iPhone swing between the rational (the challenge of adapting to the on-screen keyboard, AT&T's mediocre coverage) and the surreal (dislike of the device's "tarty little face" and how it "kept aloof from the animal warmth of my leather wallet"). In fairness, she does admit that she's not thinking particularly clearly. In the end, she returns to the AT&T store where the sales rep seemed to know that she was a troublesome case, and swapped out her iPhone for a Blackberry.

It may be heretical to admit it here, but it's true: the iPhone is not for everyone... excuse me, they've come to take away my fanboy badge, this will take just a second. There, all done; I'm back.

Yes, if you're looking for a high-speed texting and email platform because you live your life in text messaging, the iPhone's keyboard will frustrate you; if you don't care about the incredible universe of apps, the first-rate media player and the best mobile browser, you'd be better off with a Blackberry and a permanent keyboard.

Yes, the iPhone's phone is probably its weakest offering, and the AT&T network has bigger dead zones than Anthony Michael Hall; if you can't tolerate the intermittent dropped call or fuzzy audio (or my personal top annoyance, the "I'm on 3G and my phone just doesn't ring" issue), and you want to focus on the phone, get a free RAZR or shiny Samsung.

In my personal transition from the Blackberry to the iPhone, I found plenty of gotchas and things that took adjustment (#1 is not being able to keep an IM application running in the background, #2 is having to cycle through the home screen to switch apps, and #3 is not being able to easily copy URLs or phone numbers for use elsewhere), but I'm still finding new and enjoyable things about the iPhone every day; my Blackberry was staid and predictable, a useful tool but not a spark of innovation or a way for me to accomplish things I never could do before.

I know there are thousands of unhappy iPhone users, and thousands more who haven't upgraded to the 2.x firmware, visited the App Store or explored one-tenth of the capabilities of their mobile computing platforms. When I saw a family friend a few weeks ago, a lady of a certain age, she was surprised and puzzled when I asked her where she synced her not-that-new iPhone ("I don't understand. If I want to put music or apps on it, I have to connect it to a computer? I have my grandchildren put photos on the phone for me!"). The iPhone isn't for everyone, and there's no judgement in that; you aren't obligated to love it, want it or find it useful. Forgive us, still, if we think that many of you (NY Times columnists excepted) will love it once you try it.

[Hat tip to Apple 2.0]

Here's an interesting idea for the App Store. Gizmodo posts that the new Blackberry "App World" has set a minimum price on its apps, asking no less than $2.99 for whatever you buy in there. At first glance, that's pretty rough -- there are a lot of free apps on the App Store right now that we wouldn't pay 99 cents for, much less $2.99. But then again, Gizmodo is willing to at least suggest the benefit of the doubt: maybe it's done on purpose, to get us past the scourge of the many fart and other useless apps populating the App Store. Maybe if every app is sold for $3 or more, they'll end up all being worth that much, too.

But we have to agree with Gizmodo's conclusion, too: while it would be nice if every app on the store was worth more than $3, there are definitely a few apps out there that are worth having the lower (and free) prices for. And to add to that, it's hard to believe that, even at $3, every app would strive to live up to that price -- most likely what will happen is that you'll end up with just as much crap on the Blackberry's store, except that you'll be paying $2 more for it.

Still, it's an idea. If Apple did a little price tweaking, is it possible that they could ensure a little more quality to what shows up on the store? Or, in the case of the junk that's on there now, will we just end up with higher-priced junk?

Apple saw the iPhone's market share triple over the past year, capturing 12.9 percent of the worldwide smartphone market, according to a new Gartner analysis.

For the quarter ending September 30, iPhones accounted for 3.4 percent of the market in 2007. That figure was more than 3x higher on the same day in 2008.

Nokia is the leader worldwide in smartphone sales, with 42.4 percent of the market. BlackBerry maker Research in Motion comes in second with 15.9 percent. In North America, Apple is in second place behind RIM, with iPhones accounting for over a quarter of all smartphones.

Gartner analyst Roberta Cozza also noted that this quarter marked the first time iPhone sales exceeded those of Windows Mobile devices; that's pretty astonishing when you consider how many flavors of WM handsets are out there.

[Via Macworld.]

Like many of you who read TUAW, I use an iPhone 3G as my day-to-day cell phone, mobile email and SMS device and to watch videos, listen to music and generally be entertained while waiting at the doctor's office, in line for a movie or when I need to kill some time. As many of you also know, there's another company out there besides Apple who's had a pretty tight hold on the "smart" phone market until recently, especially when it comes to mobile email and generally taking care of business as a professional on-the-go. That company, of course, is RIM and their device is the Blackberry.

As of last Friday, RIM has released a new Blackberry they consider a potential "iPhone Killer" or, at the very least, a serious competitor for the iPhone -- the Blackberry Storm. As a Blackberry user prior to switching to the iPhone, I was of course very interested in seeing if the Storm would, in fact, offer any sort of competition to the iPhone. So, to find out, I got a Storm last Friday and spent the weekend using it alongside my iPhone to see how both devices compare when performing many of the tasks I use on a daily basis.

What follows is by no means scientific, nor is it an in-depth review of the Storm. I'll leave that to Engadget. These are just my observations and impressions as an iPhone and Mac user when also using a Storm to accomplish the same tasks.

TheHill.com is reporting that members of the U.S. House of Representatives could be getting iPhones when they return to Washington, D.C. after the elections.

The Chief Administrative Office (CAO) oversees all communications systems for the House and has been testing a small number of iPhones to see how they meet the needs of congressmen and their staffs.

House members and their staffs currently use RIM BlackBerry devices, with nearly 8,200 installed. The CAO delivers all emails to the BlackBerrys using a BlackBerry Enterprise Server. A new server would be required for the iPhones, so the CAO wants to test the devices and email delivery prior to making a decision to approve use of iPhones.

The CAO is testing iPhones simply because a number of people had requested them as an option. If the CAO does approve the iPhone and lawmakers decide to switch, they'll pay for the devices out of their Member's Representational Allowance (i.e., taxpayers will be paying for them).

Adoption of the iPhone by the U.S. Congress could be another blow to RIM, which is now behind Apple in terms of sales and revenues. Apple CEO Steve Jobs gleefully reported that "Apple beat RIM" during yesterday's Q4 Earnings Call.

Thanks to Kyle for the tip!

Update: Jordan Golson points out TheHill.com got this story all wrong.

CIO.com confirms rumors that I've been hearing for at least six months: RIM is preparing to release native BlackBerry utilities for Mac users. According to CIO.com's source, who requested anonymity, the software tools are being prepped for the first half of 2009.

This is great news for any BlackBerry user who also happens to be a Mac fanatic. It's hard enough to reconcile using a 'Berry when all your friends and colleagues are on iPhones -- but the desktop software situation can make even the most die-hard CrackBerry fan reconsider his or her mobile device choice.

Right now, there are two ways to connect the BlackBerry with OS X: PocketMac, which is free and just got an update, and The Missing Sync, which is $39.95. Neither option allows you to upgrade your BlackBerry's onboard OS, make backups of your programs or settings, or reliably install software directly onto the device. You can sync your contacts and calendar (but be careful, the wrong step might nuke them), access and transfer photos and music, and charge the BlackBerry, but that's pretty much where the Mac experience ends.

As of right now, the only way a Mac user can actually upgrade the OS on his or her BlackBerry is to use BootCamp or a virtualization program like VMWare Fusion or Parallels. It's the kind of PITA that prevents people like me from hacking around with their phones, unless I have a fully updated VM handy. If you don't have an Intel Mac or you don't have a Windows license -- you've basically got to find someone who does, and borrow their computer.

Thankfully, not only does it look like native Mac tools are FINALLY going to arrive, future OS updates will be done OTA (over the air), putting an end to this sort of nastiness once and for all. Frankly, I can't wait until I can actually manage my BlackBerry without having to run a virtual machine.

Although the iPhone is the mobile platform of choice for many Mac users, some of us actually use something else. Shocking, I know. Whether it is by choice or dictated by work, tons of Mac users are also BlackBerry users. The problem is, native BlackBerry support is non-existent, leading crackberry/Mac addicts to choose between two software solutions: PocketMac and The Missing Sync. PocketMac is free for all BlackBerry users, thanks to a licensing agreement with RIM, and has just been updated to version 4.1.25.

Here are some of the highlights:

• Support for Lotus Notes 7 and Entourage 2008 PIM sync. Entourage users have been waiting for this since Office 2008 was released earlier this year.
• Support for syncing non-protected iTunes playlists (Windows users don't get all the fun).
• Support for syncing iPhoto photos and albums to the BlackBerry, with options to keep albums intact and scale photos for the device. You can also import BlackBerry photos directly to iPhoto.
• Sync Notes from Leopard's Mail.app
• Support for all BlackBerry units released as of May 2008

Sadly, if you are one of the lucky BB users with a BlackBerry Bold (which is rolling out in the US in September), early web reports are saying that the Bold is NOT compatible with PocketMac at this time. I will say, in the past, the drivers for new BlackBerry devices have been released pretty quickly, so as soon as the Bold release become a little more widespread, I fully expect a driver update to surface.

I'm not sure if PocketMac 4.1.25 works with devices running BlackBerry OS 4.5 (my carrier hasn't officially upgraded yet), but if you are running 4.5, let us know in the comments if you can use the latest version of PocketMac. Want to make your BlackBerry look more Mac-like? Try one of the free Leopard themes available here.

PocketMac 4.1.25 requires OS X 10.3.9 or higher and is free for all BlackBerry users.

Thinking of making the switch? No, not Windows to Mac, Blackberry to iPhone! There's a great list of what you need to know to ensure a smooth transition at Web Worker Daily (WWD). Some of the highlights include the ease of moving applications between home pages and multiple calendar support.

It's not all wine and roses on the Apple end of things, though, and WWD lists the email experience as the Blackberry's domain. It's a very thorough list, and one we'd recommend to the informed consumer looking to ditch the 'berry. Read the full article here.

The wizards of sync at Mark/Space have announced the availability of The Missing Sync for iPhone (for Windows). This is the Windows edition of the package that takes PIM data from your existing Palm OS, BlackBerry, Symbian OS, or Windows Mobile device and moves it to your sparkly new iPhone.

Like its Mac counterpart, the Windows version of The Missing Sync for iPhone comes with three separate applications that let you pull your SMS text messages, Call Log, and Notes from the iPhone. The app is available from Mark/Space for $39.95 and runs on PCs with Windows XP or Vista. To use the Migration Assistant feature of The Missing Sync for iPhone, you'll also need to have Microsoft Outlook 2003 or 2007 on your PC.

The Missing Sync for iPhone comes in English, French, and German localized versions.

In the interest of full disclosure, I wrote the User Guide for The Missing Sync for iPhone under contract to Mark/Space.

[via Gizmodo]

I always pay my iPhone bill with the phone itself. It's simple -- touch settings, then phone then AT&T services. In just a few seconds, I can wave about $70US goodbye. What a world!

There are other options on that screen, like "View my minutes," which I usually check when I pay my bill. As of right now, I'm looking at 1300 roll over minutes. This can only mean one thing:

I rarely use my iPhone as a phone.

I'm not alone. According to a report on International Business Times, 46.5 percent of iPhone owners spend the time they use their iPhones engaged in voice calls (that number is 71.7 percent for BlackBerry owners).

Also, iPhone owners in the US claim to spend 12.1 percent of their iPhone time on the net (compare that to 2.4 percent for all other mobile phones on average), and nearly 12 percent of their time listening to audio (compared to 2.5 percent for others).

In observing my own behavior with the iPhone, I use it most often as an iPod, and then to check email and use the net (Twitter mostly). For me, the iPhone is a computer that just happens to make phone calls, not a phone with some cool features. It appears I'm not the only one with this opinion.

In my continuing quest to find, paraphrasing a bit from Lord of the Rings, "one device to rule them all," I've gone through so many different phones, "smart" phones and other devices like them that I've pretty much lost track of how many, which ones and when I used them all. They're all a bit of a blur from the Palm Treo 650 to the Sony Ericsson P910i to products from T-Mobile and Nokia. In short, name a device and I've probably tried it and, for one reason or another, found it wanting.

After trying so many different devices, I finally settled on the Blackberry 8700g as the one that most completely satisfied my needs for an all-in-one phone, contact, calendar and email tool I could take with me instead of having to lug a computer everywhere or a separate PDA and phone. The Blackberry had many things going for it: decent interface, speedy response, best-of-class email handling and it was even a pretty good phone too -- something that several of my other previous choices (which shall remain nameless) failed to be.

But as good as the Blackberry was, it was soon eclipsed by a shiny new device: the iPhone. From the moment the iPhone was announced, I felt certain it would finally be the one device that would be able to handle everything I wanted it to handle plus have the multi-media capabilities, ease of use and brilliant design Apple was famous for. Then, in June of last year, the iPhone was finally in my hands and I was off and running.

During the months that followed, I grew to love the iPhone and most of its features. It quickly became an indispensable tool capable of so much. However, I still felt like it was lacking a bit in some areas and I also started to miss some of the things about the Blackberry and they way it handled certain functions.

If you've got a Blackberry that you plan to sync with Entourage 2008 (other than via Exchange and a Blackberry Enterprise Server, which could give two figs for your client application -- although as a commenter points out, BES still doesn't fully support sent mail or read/unread sync from Entourage), you might run into some difficulty. No, you'll be fine. Well, now we're not sure. What's all this fuss about?

Let's start with this post from MacWindows, which raises the alarm: Microsoft dropped direct BlackBerry syncing in Entourage 2008, the headline reads. Uh-oh, whatever shall we do? The article reports that the plug-in that enabled direct synchronization of Entourage to Blackberries will not be supported in 2008 by Microsoft or Missing Sync, and all synchronization must take place via Apple's Sync Services framework.

Gosh, that's scary news, except that it's complete hogwash, says Mac pundit/gadfly John Welch. While Entourage 2004 did support Palm synchronization via a HotSync plugin that's now absent in 2008, the Blackberry sync process was always handled by Entourage's interface to Sync Services, the same underlying technology that connected Entourage to Address Book and iCal. Did MacWindows talk to someone at Mark/Space who mixed up the two sync technologies, or was the confusion on the reporting end? Welch is pretty sure where the problem lies.

All that said, it should be safe to sync Entourage with your Sync Services clients, right? Not so fast, say the mavens at the Entourage Help Blog. Since Entourage 2008 shipped, there have been plenty of reports of issues with Sync Services, including some catastrophic cases of data loss. The recommendation of the experts is to leave Sync Services off for now until Microsoft can address some of these problems. Once that's taken care of, both Mark/Space and PocketMac say that Entourage 2008 should be supportable for calendar and contact sync. What a relief.

Lo, and the cries of the Mac Blackberry faithful went up, and indeed they were a fractious multitude: "Where is our dial-up networking?" they wailed. "We are paying for data service on these things, and it's EVDO, and everyone else is doing it!" And they saw that those with Intel Macs could tether their Blackberries within Parallels or VMware, and did get online after a fashion, but they said "This is a silly hack, not good." And they saw that Pulse would give them a proxy server and Bluetooth, but they cried "This is slow, and we crave USB!"

And the developers of iMobimac did hear this loud kvetching, and did indeed release upon the multitudes a private beta of a new, USB-based DUN tool. No way to gauge final performance yet, and the beta release notes warn that Safari may not detect the proxy server running on your machine, but it's a start. You may sign up for the beta at the iMobimac site, and may the broadband be with you.