For some Magic Mouse users, the streamlined human interface device is not only a dog, but a dog that pees on the carpet, smells bad, and barks continuously. Apple support boards are beginning to fill up with complaints about tracking issues and Bluetooth disconnects. There are also complaints about the lack of a third mouse button, and some all-too-early hardware failures.

I liked the Magic Mouse when I saw it at my local Apple Store, so I took one home for my Mac Pro. It seemed to work for awhile, but now it is very erratic at tracking and speed, even when MouseZoom is installed. Its Bluetooth connection has dropped several times, and it either comes back after a long wait or simply fails to connect again.

When I moved back to my wired Apple mouse, I found that I had actually preferred the form factor of the Magic Mouse, and I missed the button-less scroll wheel.

The Magic Mouse seems to be working fine for many users, but there are some hints that the little rodents are having trouble with some older hardware. My 2006 Intel-based Mac Pro may be one of the computers at issue.

Apple will hopefully issue a software update, if that is the problem. In my case, the only magic I'm going to see from the Magic Mouse is when it disappears from my desktop.

How is it going for you?

Apple, being the innovative corporation that it is, applies for patents many times per year. While many of these items may never make it to market, the company is proactive in making sure that possible patents are filed as soon as possible in order to protect the intellectual property that's been developed.

One such filing from last year describes a fascinating cloud-based, cross-platform sync service referred to as "Grab & Go." The filing showed up earlier this week and demonstrates how synchronization of data over multiple devices could be simplified. Grab & Go creates pre-defined data sets with categories like family, entertainment, or business that a user could literally "grab" and move to a device. The patent document shows how sharing files between devices (whether the device is a smartphone, computer, tablet, or even a game console) could be made easier.

The software is flexible enough to adapt to different connection types (Bluetooth, Wi-Fi, Ethernet, to name a few) and can provide different levels of encryption and security. The filing even discusses a possible requirement of having two or more devices within a certain distance of each other in order for synchronization to begin.

If you're up for a long, but interesting read over the weekend, head on over to the US Patent & Trademark Office and check out the details of Grab & Go. It could be a foretaste of things to come, or just another long legal document.

[via AppleInsider and Engadget]

Well, I got my Magic Mouse a few days ago, and I've been using it for my everyday tasks for a few days (and I'm still using it), and here are my impressions.

Packaging:



This packaging is clear, showing the actual Magic Mouse, just like the packaging that Apple has been using recently for the iPod shuffle, iPod nano, iPod touch and accessories.

Downloading the update:

As we posted earlier, you'll want to to download the Wireless Mouse Update to enable the new features of the Magic Mouse, which is available for Snow Leopard and Leopard.

Set Up:


Once you've installed the Wireless Mouse Update, you'll want to go to the Mouse Preference Pane in System Preferences and click the new "Set Up Bluetooth Mouse..." button. You no longer have to use the Bluetooth Setup Assistant to pair, which makes it a little simpler. It will then search for your Magic Mouse, and make sure it's turned on, which is done by a switch on the bottom of the Magic Mouse. Once it's paired, you'll be all ready to use your Magic Mouse.

Read on below to see the how it was using the Magic Mouse....

Voice on the Go has been out for quite a long time, and I'm surprised we never reviewed it. Imagine getting your emails and texts read to you while you drive, and creating and sending emails and texts while never touching your cellphone. Recently a friend suggested I give it a try, so I did and found there was actually a new iPhone app [iTunes link] that supported it.

Here's what Voice on the Go is all about. You sign up, choose a local number to connect to them, and assign yourself a 4 digit password. If you live in a smaller town and there isn't a number for Voice on the Go you can call any of the numbers. If you're on a national cell plan there won't be any extra cost.

You then go to the Voice on the Go website and put in your email details, and you can upload a CSV file that contains your contacts. This is much easier if you have an iPhone, so more on that later.

Once you are set up and in the car, you can call Voice on the Go, and an automated attendant will ask for your passcode. You'll then be told if you have any emails or SMS messages. You can listen to them, skip them, delete them, or the really nice feature, you can respond to them. You do it all by voice, with simple and obvious commands.

You dictate your mail, and the Voice on the Go software turns it into text and sends it off to the proper destination. As an added feature, your email gets an audio attachment so the person can listen to what you said.

How accurate is the transcription? Very. I sent about a dozen emails and every word was correct. That was calling from a noisy moving car using the Bluetooth speakerphone. A couple of times, when I was on a rough patch of road and issued a command, the attendant would ask me to repeat something, but the system always got it on the second try.

I stopped by my local Apple Store (Tucson) today for a quick look around and saw many people playing with the new Magic Mouse. I tried a few 'moves' with in and it seemed a bit nicer and more responsive than I expected. My old Apple wired mouse was starting to wear out so I asked one of the Apple guys when they were coming in. He said "20 minutes ago," so I was snared.

My first 'thrill' was opening the damned box. Like most Apple designed products, the plastic container is very pretty, but was a bit of a struggle to open. I needed a sharp knife, and then had to find the hidden tape that keeps the Magic Mouse attached to a little plastic base.

Since this is a Bluetooth mouse, I paired it to my Mac. It worked out of the box, but I knew there was a software update with new drivers, so I checked and downloaded the new software.

After a reboot, all was well. I have to say that the Magic Mouse has the fanciest control panel in system preferences I've ever seen. There is a little video illustrating how it works. I left the settings to the default, and started mousing away.

There were really no surprises. I have a 30 inch monitor, and can't get all the way across it with a single swipe because I have limited desk real estate. None of the settings would make it better.

The top surface is smooth and comfortable. The mouse does sit lower than a standard rodent, but I wasn't bothered by it. Clicking on the right side of the surface gives you the second mouse button with no pain or problem. You can switch the left and right 'buttons' if you are so inclined.

Scrolling was smooth, and you can adjust the momentum of the scroll. I especially like the 2 finger swipe for going backward and forward in web pages and iPhoto.

The only thing I think was missing is that I'd like the surface of the mouse to mimic the iPhone gesture of pinching and spreading for zoom in / zoom out. You have to use the control key to enable zooming, and I'd rather not have to go to the keyboard for that.

Otherwise, everything was good. I'll get used to the different feel. The mouse comes with batteries already installed so you're ready to go -- once you get the damned package open...

Some of my colleagues here at TUAW will be sharing their thoughts shortly. So far, even though this was a bit of an impulse purchase, the Magic Mouse seems fine.

We've been hearing a lot about a new mouse from Apple lately, and earlier today images and additional documentation about a new Apple Wireless Keyboard and Mouse (using Bluetooth) showed up in the FCC database. The new keyboard has a model number of A1314, while the mouse has a model number of A1296. The dimensions of the new wireless keyboard are smaller than the current Apple Wireless Keyboard, particularly in the distance between the top and bottom of the keyboard. There are still few details on the new mouse at this point.

The FCC images were quickly pulled from the FCC database, then re-added later in the day with details cropped out, but they can still be found in all of their original glory over on our sister site Engadget.

[via Engadget]

Welcome back to Ask TUAW, our weekly Mac troubleshooting Q&A column. This week we've got questions about making photo contact sheets, adjusting properties for multiple files at the same time in the Finder, automatically managing settings based on location, changing the spell check language in iWork and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Welcome back to Ask TUAW, our weekly Mac troubleshooting Q&A column. This week we've got questions about backing up photos, removing a Boot Camp partition, Snow Leopard and Windows 7, Bluetooth menus, iPhone search results and more.

As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions.

Han asks:

What is the best way to archive photos without using iPhoto? I have about 100 GB of original photos and I have been saving them on my NetGear ReadyNAS Duo. Sometimes I leave the photos in the folder and just copy it to the NAS or sometimes zip them before I put it in the NAS. What I am worried about is if I zip the folder and somehow the zip file itself gets corrupted, is it harder to recover them? Is it better to just not zip and leave it as a folder then copy it to the NAS?

Because photos are pretty important and almost impossible to recreate I take my photo workflow and backup seriously. First, I never import photos directly into iPhoto and instead, using a card reader, copy the files to a folder I have labeled specifically for these photos which resides in my main "Photography" folder.

Sometimes it's the smallest thing in a software update that means the most to some users. This latest iPhone update contains a few little gems that should not be lost in all the excitement over new iPod hardware.

One of the nicest additions is the ability to remotely lock your iPhone if you're a MobileMe subscriber. It could be very helpful if you've left it somewhere and are not sure where, or you know it's stolen but don't want to wipe all your content in case the phone is quickly recovered. This doesn't replace the very welcome remote wipe feature, but it is a nice add-on.

The place to activate the remote lock is on your MobileMe settings page, which you can access from a web browser. You can give a four digit code, and if your phone is turned on it will immediately lock. You will also get a confirmation e-mail from Apple.

One item to note, once you have done this, it is not a one-time thing. When you get your phone back and you unlock it, it will lock up again when your auto-lock activates unless you turn the feature off in your iPhone settings. I tested the remote lock function, and it worked as advertised.

Another worthwhile addition in the iPhone 3.1 software is the ability, finally, to use Bluetooth voice commands with a Bluetooth headset. This feature should have been included in the iPhone 3.0 software, but I am glad to see Apple address this obvious shortcoming,

With my Jabra Bluetooth headset I could initiate a voice call without any problem. I also asked the phone what song is playing and got the correct answer, but the voice responded through the phone and not the headset. No big thing.

It's nice to see Apple cleaning up some of these little issues as the iPhone moves forward. Wonder where it will be in a year?

One of the first surprises out of today's Apple event, other than Steve Jobs appearing on stage again (!!!), was the announcement that iPhone OS 3.1 and iPod touch OS 3.1.1 were available. We're still waiting for the download to complete, so this won't be a hands-on review, but we do want you to know what the new features of 3.1 are:

• Improved syncing for music, movies, TV shows, podcasts, and photos
• iTunes U content organization
• Redeem iTunes Gift Cards, codes, and certificates in the App Store
• Display available iTunes account credits in the App Store and iTunes Store
• Save video from Mail and MMS into Camera Roll
• Option to Save as new clip when trimming a video on iPhone 3GS
• Better iPhone 3G Wi-Fi performance when Bluetooth is turned on
• Remotely lock iPhone with passcode via MobileMe
• Use Voice COntrol on iPhone 3GS with Bluetooth headsets
• Paste phone numbers into the keypad
• Option to use Home button to turn on accessibility features on iPhone 3GS
• Warn when visiting fraudulent websites in Safari (anti-phishing)
• Improved Exchange calendar syncing and invitation handling
• Fixes issue that cause some app icons to display incorrectly

There's now also a App Store Genius function, which will recommend Apps based on your purchase history. The Genius of Apple also extends to iTunes, which will now create up to 12 playlists for you based on what's in your library. You can now purchase and download ringtones from your iPhone, and organize apps in iTunes.

Apple's security info page will be listing the security content of the OS updates shortly. The new versions include 10 security fixes, including patches for SMS vulnerabilities, Exchange passcode lock workarounds, and Unicode character spoofing flaws.

We'll have a hands-on review later!

And now for something completely different -- a post about something other than Snow Leopard.

Accessory manufacturer Scosche today announced the solCHAT solar Bluetooth speaker phone. Designed to work with Bluetooth phones like the iPhone, the solCHAT attaches to either the front windshield of your car or to the driver's visor. When sitting in direct sunlight, a small solar panel charges up the solCHAT, although the manufacturer recommends giving the device an initial full charge through the included USB adapter.

When you're ready to drive, you simply punch the big button to power up and connect to your iPhone. When a call comes in, a verbal caller ID speaks the number that is calling. A Scosche spokesperson noted that a future version may sync contact information from the iPhone to allow the caller's name to be announced.

The solCHAT retails for US$99 and is available through the Scosche website or Best Buy.

Apple has just released two firmware updates, one fixing issues with Bluetooth and the the other fixing the MacBook Pro hard drive noise issue.

The first, Bluetooth Firmware Update 2.0.1, fixes bugs and improves compatibility with the Apple Wireless Mighty Mouse and Apple Wireless Keyboard. It's available for all Macs with Broadcom Bluetooth chipsets, which include all unibody MacBooks and MacBook Pros, MacBook Airs, and all other Macs introduced in 2009.

The other one, Hard Drive Firmware Update 2.0, which has been promised by Apple for some time now, fixes the widely reported issue with hard drive noise. This issue only affects MacBook Pros with 7200 RPM hard drives introduced in June 2009 or later, so this update is only available for those Macs.

Both of these updates are available through Software Update, or they can also be downloaded on Apple's support downloads page.

Let's face it, the less distractions you have while driving the better, even if the government can't decide whether or not to tell you how dangerous phones + cars can be. Last week I was happy to see Penn Jillette (a magician whose work I've admired since I was too young to say the name of his current show) on Twitter proudly announce he was going to quit calling and texting in the car. Bravo!

Penn happens to sport an iPhone, and like any modern cell phone, it has "airplane mode." I'm going to show you how to set the iPhone to this "no call" mode, and explain why you probably don't have to while driving. Plus, if you absolutely must talk while driving I'll explain a helpful trick with the 3GS. You should never under any circumstances try to type while driving -- pull over, already.

To turn off your iPhone's cell radio, thus preventing distracting text messages, push messages and phone calls, go to Settings > Airplane Mode and turn the switch ON. Pretty easy, yes, I know. But unless you are going to use the iPhone's audio in your car (and there's like a zillion apps for that), you could just as easily turn off the ringer. The switch above the volume buttons on the left of the screen controls the mute for external sounds. When you arrive at your destination, check your phone for missed calls, etc.

If you have a 3GS, you can use the Apple headphones that came with it to activate Voice Control, giving you a relatively safe method of interacting with your iPhone while driving (except for a proper, Bluetooth speaker/mic or in-car solution, I guess). Plug in the headphones and put the headphone directly connected to the microphone in your ear. Press and hold the "middle" button (in-between the volume buttons) for about 3 seconds, until you hear the beeps. Voice Control is now on! You can control the iPod functions and make calls, but I recommend you try Voice Control before you start driving. Note that there are voice dialing apps for previous iPhones, but I feel having to see the screen to push even one button is an unacceptable distraction.

The New York Times and many other news outlets have reported on the unreleased government study showing that even talking on the phone increased the likelihood of having an accident -- whether you are hands-free calling or not. Driving and chatting with a disembodied voice can be distracting, apparently. So, again, the only truly safe thing to do is to switch off your cell radio entirely (Airplane mode). This won't allow you to play streaming radio stations, but it may save your life. Otherwise, use your willpower to ignore the chimes, rings and buzzes, and if you absolutely must talk or text, pull over.

More coverage of the ongoing Wi-Fi struggles of iPhone 3.0 users: In a discussion comment, Liam noted that he got full bars but no Internet using his iPhone 3GS until he turned off Bluetooth. After reading that, I wondered if Bluetooth is another suspect in the widening catalog of speed and signal problems reported with the iPhone 3GS and the iPhone 3G / iPod touch combination.

I ran the DSLReport speed test on my iPhone 3GS and found that with Wi-Fi and Bluetooth both enabled, latency increased a bit, and download speed decreased by over a third when compared to running the test with Bluetooth disabled. Upload speed didn't seem to be affected.

A possible reason was proposed by Doug Hogg of Toy Kite Software, creators of the Bluetooth-enabled two person game iSamurai: Real Life Sword Fight. Doug discovered problems in playing the game after updating to iPhone 3.0 software, but found that turning off either Bluetooth or Wi-Fi solved everything. It seems that both Bluetooth and Wi-Fi share the same antenna, so when Bluetooth was made active in the 3.0 software, conflicts arose.

On the Toy Kite Software site, Doug was a bit more specific. The iPhone 3.0 software brought with it a service discovery process that switches between looking for another device on Wi-Fi and Bluetooth using the single antenna. While searching, problems can occur with already established connections that can cause lags and loss of data packets sent between devices. Apple is working with Toy Kite Software to correct all this, but I wonder how much speed and even signal strength loss can be regained by turning off Bluetooth when it's not being used. In my case the difference was substantial.

It's also interesting to note that the iPhone 3GS uses a combination Wi-Fi / Bluetooth Broadcom chip that handles 802.11a/b/g as well as Bluetooth 2.1. Previously separate Wi-Fi and Bluetooth chips were used.

If you are having any speed or signal problems, try turning off Bluetooth and see what happens. I don't think that this will solve everything, but until Apple gets its act together on fixing all of this, what we're left with is a rag-tag assortment of tricks that may or may not help.

Let us know if this one works for you.

Apple has just released a Knowledge Base document detailing a number of potential fixes for one of the Wi-Fi and Bluetooth problems that have plagued iPod touch and iPhone handhelds. The article specifically addresses the inability to use Wi-Fi or Bluetooth due to not seeing the Bluetooth or Wi-Fi address on the device. This includes getting a Wi-Fi signal but not being able to access the Internet, not being able to pair a Bluetooth device, and having the Wi-Fi or Bluetooth icon grayed out.

Four solutions are proposed in a step-by-step manner. The solutions range from resetting the network settings to restoring the device back to a bare 3.0 install, which erases all data. No worries there, since you can always re-sync your device with the information on its host computer, assuming you have a current backup.

The fourth solution is a bit darker. Call Apple for service. If this doesn't do it, you are directed to a second article which talks about re-doing your network settings and turning the network settings off and then on again.

Neither article deals with the basic problems of speed and sporadic signal strength. Please let us know if these solutions do the trick for you.

[via iLounge]