More Mac 101, tips and tricks for new Mac users.

While this tip may be old news to tech-savvy folk, I think it might help a lot of recent Mac switchers who want to leverage their existing investment in their Windows-compatible peripherals.

I have a friend who has been on Windows forever. He finally had his fill, and after some incessant nagging on my part, he made the switch. What I expected to happen, did happen -- he's thrilled being on a Mac. He's yet to see a crash, and as most of us know, it generally 'just works.'

He did have one problem though. He had a Dell USB printer sitting on his desk. When he plugged it into his MacBook it wasn't recognized, and there was a scrolling list of lots of printers, but nothing from Dell.

A quick web search revealed the printer was actually a rebranded Samsung ML-1710. The Samsung driver page for this printer didn't show any Mac drivers. Searching a bit deeper on Google, we found that an unsupported Mac driver was hiding on the Australian Samsung website.

We downloaded and installed the driver, and what do you know? The printer came up, and printed just fine.

The reality is that there are a lot more printer brands than there are original equipment manufacturers, and it's pretty easy to find out who actually makes a particular printer. If it's a USB printer, chances are good you can find a driver and be quickly printing away. For a wide-ranging solution, the Gutenprint (formerly Gimp-Print) open source project provides drivers for hundreds of older or unsupported printers.

The moral: Don't give up on your PC printer if you feel like it still has life in it; a little bit of online research may turn up a way forward for your Mac. If you have similar happy endings, or unpleasant ones, let us know in the comments. Your fellow readers can learn from your experiences.

In a display of environmental posturing on both sides, Dell lodged a complaint with the advertising industry's self-governing oversight board: The National Advertising Division of the Council of Better Business Bureaus (NAD). The claim? When Apple says it has the "world's greenest family of notebooks," family could be taken to mean all models of MacBook past and present -- including models that weren't built with the environment in mind.

"Common industry usage of 'family' refers to a particular model or group of models, and not the entire notebook line," argued Dell, according to a post on the New York Times' "Green Inc." blog. Dell also complained about Apple's use of gold EPEAT ratings -- an award that many of Apple's competitors have also earned.

Standing behind their claim, Apple effectively said, "that's right, deal with it": Family, in the context of the ad "refers to its whole line of notebooks, taken in toto, [and] not a particular model or group."

The NAD said there was no problem with Apple communicating its EPEAT ratings to consumers, and commended the company for its commitment to creating an entire line of notebooks that meet the highest EPEAT ratings, according to the Wall Street Journal.

Even so, the NAD suggested that consumers could believe that "family" means a line of products (and not all the products) that a company makes. They recommended that Apple use direct comparisons between MacBooks and competitor notebooks to clarify their claims of environmental friendliness. They also recommended that Apple avoid the use of world's greenest "given the potential for overstatement." Apple? Overstatement? That's unpossible.

Apple was happy with the conclusion, with PR spokesman Steve Dowling telling the New York Times that the NAD had confirmed that MacBooks are indeed the world's greenest notebooks when compared to other manufacturers' entire product lines. It appears that Apple has taken to using the word "lineup" instead of "family" on its website.

Dell issued a statement, saying they "commend the NAD for their part in helping ensure companies represent their products' environmental attributes accurately." Dell has previously lodged advertising complaints against Lenovo, and last year the company had to stop using the slogan "the world's most secure notebooks."

Dell executive Bob Pearson decided to comment on Apple's "green" ad campaign. It was hard to understand. We were confused. Fortunately, Robert was nice enough to translate. The original post, on Dell's site, is here.

"Several Dell folks were surprised and perplexed to see Apple's new 'green' MacBook ad since its release last month and we've been watching the discussions in the blogosphere. After chatting with our environmental teams about the topic, we realized that instead of ignoring it, we should have a conversation about the real meaning of being green from the viewpoint of a Fortune 500 company."

In a desperate attempt to dredge up this environment issue from October, I bought lunch for a few of my subordinates, ordered them to be in the "Sunset Plains" conference room at noon, and told them we would be discussing this.

"Our view is that companies who choose to lead have an obligation to be open and transparent. We have a responsibility to engage in dialogue about the environment, whether we agree or disagree with an individual person or group. It all contributes to the greater good."

We like to sit around and shoot the breeze about stuff. When there isn't enough breeze-shooting, we shoot it ourselves, con-sarn it.

"What is not good is to skip steps, avoid dialogue and pray that people aren't smart enough to figure it out. That doesn't help any of us and it certainly doesn't further the environmental cause for those of us who care deeply about it."

Honestly, talking is the only thing we do well.

Shares of Apple stock closed higher today, among a widespread buying spree that pushed the Dow Industrials up a record-breaking 936 points.

AAPL closed at $110.26 per share, an increase of $13.46. Nearly 55 million shares changed hands.

Microsoft, Dell, Google, HP, Sun, and AT&T also posted double-digit percentage gains for the day.

Analyst firm Sanford C. Bernstein upgraded Apple stock to "outperform" this morning, saying the company's short-term prognosis looks good, despite the dip in the market. Bernstein did, however, cut its price target by $50 to $135.

AAPL was up slightly in after-hours trading.

A spate of bad news surrounding Mobile Me and iPhone 3G quality problems paired with renewed vigor from competitors Microsoft, Dell, and Nokia has Apple running out of slack from the normally fawning press (TUAW certainly not withstanding).

Forbes has a story about why Apple seems to have lost its luster recently. The New York Times is waxing nostalgic with a retrospective article titled Apple Imperfect. The National Post cites TechCrunch's Michael Arrington saying Apple is "rotting" and "flailing badly at the edges."

Consider the parable of the friend. Say you have a good friend, who's trustworthy, reliable and generally happy to be around you. If that friend suddenly isn't glad to see you anymore, swears at the elderly and starts drinking cheap bourbon from a hip flask in meetings, you'd say something, right? At least you'd worry that your friend was on the wrong path.

That's where we find Apple today: A friend on the wrong path. Many have noted that a lack of transparency in admitting its mistakes is hurting its credibility. The fact that it's making mistakes in the first place is generally forgivable, but we've been spoiled by Apple's pristine track record of consistently delivering quality. As consumers, we want the quality back. If anything, our expectations are even higher now to properly correct the various perceived injustices we've suffered.

Taking the long view, Apple will pull out of its funk. Knowing Steve Jobs, it will do so in a spectacular fashion, too, with new products, product improvements, or both. Apple isn't suffering from a lack of talent or innovation. It's suffering from management problems that any company of its size faces on a daily basis: scheduling new products, preventing employee burnout, and managing logistics.

We're nowhere near Apple's nadir under Gil Amelio, over a decade ago. In fact, investors don't seem to be fazed at all, with stock prices rebounding to their levels in May. Apple may already be back.

There's no love lost between Steve Jobs and Dell founder Michael Dell. Back in 1997, when Michael was CEO of Dell, he famously told a group of IT big wigs, ""What would I do [if I were in charge of Apple]? I'd shut it down and give the money back to the shareholders."

Oh, Michael. That's the kind of statement that waits in a corner for years, thinking, "I'm going to bite him in the backside ... hard."

The time has come. Earlier today, Apple rose $6.05 (3.48%) in NASDAQ trading, closing at $180.00. Compared to Dell's standing, Apple's market value of $158.66 billion is now four times Dell's $38.97 billion.

Only a year ago, we were excited that Apple had doubled Dell's value. Here's to the next twelve months.

Remember Michael Dell's legendary snub of Apple's prospects? Back in 1997, Dell was publicly asked what he'd do with the recently re-Steve'd Apple if given the opportunity. "I'd shut it down and give the money back to the shareholders," said Dell, earning the people's denigration and infamy forever. Of course, how could he possibly know?

Fast forward 10 years, and Dell's $62B market capitalization is dwarfed by Apple's $144B valuation. AAPL is trading at all-time highs, possibly portending a split, and the July prediction of AAPL passing IBM's $160B cap (!) is starting to look more rational every day -- but first it'll likely pass Intel's $149B. That's a lot of value that, shamefully, Apple has created for shareholders instead of taking Michael Dell's sage advice and throwing in the towel back in '97. Don't feel bad for MD, though; as Apple 2.0 notes, he's personally worth about 15 billion dollars. Seems like there's money to be made at both ends of the computer quality spectrum.

via Apple 2.0

Over lunch, TUAW reader Eddie swung by his local AT&T store near his office to check out their new iPhone displays. He reports that the display was not fully installed when he got there (he snapped this pic for everyone to share) and it appears that the display is being powered by, of all things, a Dell. Dude! The video, which runs on repeat, is about three or four minutes long. It appeared to be in HD and looked very sharp. Thanks Eddie!

Well having annoyed a lot of folks with his recent missive on DRM, Uncle Steve seemed likely to be making more enemies on Friday at a conference in Texas about K-12 education reform where he appeared along with Michael Dell. The AP reports that Jobs said, "I believe that what is wrong with our schools in this nation is that they have become unionized in the worst possible way. This unionization and lifetime employment of K-12 teachers is off-the-charts crazy." Being in higher education, I see the results of our K-12 education on a daily basis, and it's clear that there's a problem. One interesting thing about this, whether you ultimately agree with Jobs or not, is that he felt free to say it. Jobs even allowed, "Apple just lost some business in this state, I'm sure," though the AP noted that "the audience applauded enthusiastically" several times. It is perhaps not surprising that Dell "sat quietly with his hands folded in his lap" while Jobs was being his charismatic self.

[Via NSLog();]

I just recently plunked down some of my sweet, sweet blogging money for a 24 inch Dell monitor (check out my setup) which I am loving. Setting it up with my MacBook running OS X 10.4.8 was very easy (as long as you have one of these). There are a few things that did get me, which I thought I would point out for you readers out there.

Above you see the Arrangement section from the Display preference pane in System Preferences (note that each display will popup its own Display pref pane, but only the main display will have the Arrangement option). This is where you can do a few things:

1. Arrange the displays by dragging the boxes that represent them around
2. Move the Dock and the menu bar to whichever monitor you want to use as you main monitor (as you can see I'm using the 24 incher as my main display)
3. Mirror the output on each display

This is where you should first go when you have multiple monitors, however, the fun doesn't end there.

In yet another Apple/Dell pricing smackdown, ZDNet's Ed Burnette priced out a Dell XPS M1710 versus the Apple 17-inch MacBook Pro. After matching the following components, the Apple MacBook came out on top, shipping for $2,699 before taxes versus the Dell's $3,222 price tag:

Intel® Core™ 2 Duo T7600 (2.33GHz, 4MB L2 Cache, 667 MHz FSB) processor, 17-inch wide screen display, 256MB dedicated 3D graphics card, 2GB DDR2 SDRAM at 667MHZ (2 DIMM), 100GB 7200rpm SATA Hard Drive, CD/DVD Burner (DVD+/-RW), Integrated Audio, Standard battery, Internal Bluetooth (2.0 + Enhanced Data Rate), Internal 802.11g wireless, DVD and movie editing software, 1Yr Ltd Warranty, and Customer support (at least 30 days).

The Dell offered a higher screen resolution but the Apple has the built-in iSight and back-lit keyboard. Follow the read link to read the entire post.

Product recalls are certainly nothing new to the tech industry, but two significant PC players (Dell and Apple) having to recall a collective 5.9 million batteries has to sting just a little for Sony. Macworld is reporting that the Japanese company announced an estimate on the cost of said sting: between ¥20 billion to ¥30 billion (US$172 million to $258 million). The moral of this story? QA is a good thing.

Let's hope the upcoming summit in San Francisco on li-ion battery manufacturing standards - jointly held by the likes of Apple, HP, Dell and Lenovo - helps cut down on the exploding notebooks so we can all get back to our daily routines.

CNN is reporting Apple, who, like Dell, relies on Sony-manufactured batteries, is jumping on the recall wagon and recalling a whopping 1.1 million of the fire-prone beasties. There's no link yet on CNN's site, but here's the U.S. Consumer Product Safety Commission's page on the matter. Just when you think Sony couldn't get any worse... And weren't we all so smug when we heard about Dell's misfortune?

UPDATE: This covers G4-based iBooks and PowerBooks only at this point.

[Thanks to everyone who sent this in, although I happened upon it at CNN first]

Dell is having a little issue with 4.1 million batteries in their laptops (if you have a Dell laptop check out this site to make sure yours isn't on the list). This isn't good news for Dell, however, it would seem that it isn't good news for Dell toting travelers either. Qantas, the Australian airline, has just put in a place a policy stating that people can bring Dell laptops with them on the plane but can't use them on battery power. The batteries must be popped out and the laptops plugged into an outlet (if there is one available).

I'm sure Dell is hoping that other airlines do not follow suit, especially since I would wager that a large number of business travelers 'got a Dell.'

Thanks, Gordon.

System Shootouts has pit a Mac Pro against a Dell Precision 690 workstation in an in-depth feature-for-feature comparison to see who gets to go home with the prom queen. This match is of particular interest in part because of how detailed the feature criteria is (it included extra drive/bays like a floppy or memory card readers, as well as any included backup solutions and even web authoring software), but also because of how ultimately mismatched these two machines are. One machine is so overpriced that System Shootouts opted to break traditional policy and include a display and/or extended warranty program in the name of mercy for the losing contender.

In case you can't tell, I'm trying not to spoil this particular match because I think it's such an interesting upset, especially in light of how Apple did their own hardware match-up on stage at WWDC 2006. Check out the shootout for yourself to see whether the Mac Pro or the Dell wound up spending prom night home alone.