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Firmware posts

Filed under: Software Update, Mac mini, Mac OS X Server

Apple posts three new updates

After the big upgrade to Snow Leopard last weekend, Apple has posted three new updates, fixing various OS and firmware issues.

The first is Mac mini EFI Firmware Update 1.2. This update "improves compatibility with the latest Apple memory kits on Mac mini computers." This update is only needed for Mac minis introduced in March 2009 or later.

Next, there's an update to Mac OS X Leopard Server, Mac OS X Server 10.5.8 Update v.1.1, which includes general operating system fixes, as well as specific fixes for a few other issues. This update is available as a Combo or Standalone update.

Finally, there's a firmware update for SuperDrives. This update "will eliminate the noise made by the optical disk drive during system startup and wake from sleep on your Mac." This update is only needed for iMacs and Mac minis introduced in March 2009 or later.

As always, these updates are available through Software Update on your Mac, or you can download them from Apple's Support Downloads page.

Filed under: Wireless, Airport

Apple updates Time Capsule and AirPort Base Station firmware

Last night Apple released a firmware update for Time Capsule, AirPort Extreme, and AirPort Express Base Station with 802.11n. Here are the fixes:
  • Fixes some problems with extending and maintaining connectivity with extended networks
  • Fixes an issue with clients that enable 802.11 "Power Save"
  • Fixes connectivity issues with some third-party devices
  • Fixes an issue when the base station is configured for PPPoE
  • Fixes some Back To My Mac issues with connectivity and support for third-party routers
All of those sound like issues that could affect quite a few people -- especially those with (gasp!) "third-party" devices. I've certainly had issues with Back To My Mac using a Netgear router, so we'll see if this helps. In any event, firmware updates are recommended especially if you've had any of the above symptoms.

Filed under: Software Update, Apple, Macbook Pro

MacBook Pro EFI Firmware Update addresses SATA interface speeds

While most of the focus of WWDC fell on the iPhone 3GS, the MacBook Pro line got some love from Apple last week as well, with several upgraded features on the 15" model and a re-branding of the 13" model from MacBook to MacBook Pro.

The Achilles' heel of the new upgrades, as reported last week, was that the MacBook Pro's SATA interface was limited to 1.5 Gbps in the latest models, down from 3.0 Gbps in previous models. Although this wasn't likely to be an issue unless you replaced the hard drive with a high-speed SSD, it still seemed like somewhat of a boneheaded move to downgrade the SATA interface without sufficient cause.

Today Apple has released MacBook Pro EFI Firmware Update 1.7, which makes the issue moot. The update allows the SATA interface to work at full speed once again.

If you have one of the affected models of MacBook Pro, grab this update either via Software Update, or else go here (requires OS X 10.5.7). More info on the firmware update can be found on its support page.

Thanks to reader Joachim Bean for sending this in.

Filed under: iPod Family, WWDC, iPhone

iPhone 3.0 Firmware Antici...

With WWDC just a short while away, iPhone users everywhere are looking forward to the upcoming 3.0 firmware release promised back in March. So when will 3.0 debut? Apple hasn't said[1].

In March, Apple promised that 3.0 would appear this Summer, causing pundits to speculate that the firmware and a refreshed iPhone line might hit the streets in early July, around the one year anniversary of the 3G model. July 11 marks the date that the 3G iPhone and App Store finally launched.

Rumors have been flying in recent days that 3.0 might bow as early as next Monday. The recent release of iTunes 8.2 supports that idea, indicating that Apple may be closer to a 3.0 update than originally thought. TUAW readers point out that apps which have publicly announced remote notification support have begun appearing in iTunes, albeit in 2.x releases.

There's no reason I can think of that Apple should have to wait for new hardware before releasing the 3.0 firmware to the general public. In fact, I'd greatly welcome an earlier release for enthusiastic reasons I cannot expand upon due to the ongoing NDA. Others have pointed out that a staggered software/hardware release might avoid the iTunes server capacity issues that plagued the 2.0 firmware release.

So when do you think Apple will start shipping 3.0? Let us know in the comments and cast your vote in this handy poll.

When will the iPhone 3.0 firmware ship?



[1]...pation

Filed under: Bugs/Recalls, Software Update

Time Capsule disk corruption issues? Base station firmware may fix it

If you've been having issues with corrupted Time Machine images either inside the Time Capsule or connected externally to your base station, the 7.4.1 firmware update (for all base stations from 2007 to today) plus the 10.5.6 update might help, according to TidBITS.

Apple says this update will fix problems that lead up to corruption issues, but TidBITS recommends you essentially start fresh just to make sure -- after using the Archive feature in Disk Utility to copy your previous Time Machine disk to an external drive. Don't have enough drives to do the data shuffle? You can always take your chances that you either don't have a corrupt Time Machine backup (which is pretty likely, honestly) or do a little soul/data-searching for anything you might want to preserve for posterity.

I don't use Time Machine as a sort of universal undo, but I understand some might. In either case: update your system and firmware as recommended by the manufacturer.

Filed under: Hardware, Peripherals, Bugs/Recalls, iMac, PowerMac G5, Bad Apple, Mac Pro

Seagate continues to communicate bad news

There has been plenty of confusion over the continuing saga of Seagate hard drives with firmware problems that can lead to eventual failure and data loss. We've followed the story here and here.

It hasn't been pretty for either Intel or non-Intel Macs. It would have been nice for Seagate to provide a Mac OS X-native firmware updater for older machines. There must be an awful lot of hard drives out there just waiting to fail. Many people who don't follow tech news don't even know what pain might strike them.

Mac users who had written Seagate about their problems did not get much information, but now there are some more details sent in an email to customers about the bad news for non-Intel based Mac owners. Full email reproduced below:
If you are trying to update your drive firmware with a MAC, you must have an INTEL MAC to allow you to perform this action. If you do not have an INTEL MAC, you will then need to take the drive to a PC, or a MAC with an Intel Processor. If you do not have either, you may need to warranty the drive with Seagate, and the return drive should have the updated firmware upon receipt.

If you have an INTEL MAC, you would simply need to burn the ISO file to CD using the burning utility that you have installed on your system. Once you have the CD created, you will then need to reboot the system with the newly created CD in the CD ROM bay while holding the "C" key on the keyboard to tell the system to boot to the CD rather than the internal hard drive. Once you have booted to the CD, simply follow the onscreen prompts to complete the firmware update. Older Macs that are PowerPC (PowerMac G3,G4,G5, iMac G3,G4,G5) based can not bootup to the FreeDOS. FreeDOS is the operating system that is booted to when booting to the firmware update CD. Please keep in mind that you should always backup the data on the drive before doing the update in case there is data loss. In most cases, the data on the drive should remain in tack and unaltered; however, things happen, and its always better to be prepared in case we come across any obstacles with the integrity of the data on the drive.
Instructions for updating firmware on a Intel based Mac.
1. Download and burn the Firmware ISO that has been provided to you by Seagate for your drive/s
2. Burn the ISO to a CD (how to: http://docs.info.apple.com/article.html?path=Mac/10.5/en/8729.html)
3. Insert the freshly burn CD back in to your Mac.
4. Reboot
5. After the Chime press and hold the Option key on the keyboard.
6. Once you see the Apple with the spinning gear beneath, release the Option Key.
7. At this point the system will come to a screen with pictures of hard drives and a CD, the CD should be named Seagate.
8. Click on the CD
9. Click on the arrow pointing to the right.
10. At this point FreeDOS will boot and the on screen instructions should be followed.
Once again, I want to thank you for your business.. If you still need further assistance, or the information provided was not of good use, please feel free to contact Seagate Technical Support at 800-SEAGATE ( 800-732-4283).

Translation: You are well and truly hosed if you don't have access to a Mac Pro or a Windows PC that can update the firmware. People who have returned their drives to Seagate got a refurbished drive, even if a brand new one was sent in for exchange. Worse, there are some scattered reports that the replacement drive still had the bad firmware! Way to go, Seagate: if your Mac-owning user base didn't feel completely screwed over before this, we all probably feel that way now.

Filed under: Analysis / Opinion, Hardware, Software, Apple, iPhone, SDK, iPod touch

In search of Push

Wherefore art thou, Push? Macworld has gone in search of the much-awaited iPhone feature that would let applications get their own notifications even while not necessarily active (so apps like Twitterific could have a little red number on them showing the number of unread tweets, and so on). But the Push system was "pulled" (still makes me laugh) from the 2.1 firmware during the beta phase, and as you probably know by now, it's still not on your iPhone.

Unfortunately, there's no official news on the subject (Apple hasn't canceled the service completely, as far as we know, but would they really tell anybody if they did), but Macworld has a few ideas: it could be that Apple has abandoned the system, thinking that it didn't really help as much as they thought it would, or Apple is still working on it, or Apple is working on something even better. Which one of those you decide is true probably depends on what you think about Apple in general, so we'll let you make your own guesses on that.

But we will say this: we're near the end of the known roadmap for the iPhone, and people are already talking about a new version of the hardware. If we don't see an update on Push in the next refresh, it's probably likely that the only thing the notification system will be pushing is daises.

Continue readingIn search of Push

Filed under: iTunes, iPhone

Turn off Airplane Mode before updating your iPhone firmware

I finally updated my iPhone to 2.2.1 today, and after a reboot I got the screen that says it needs to verify or authenticate the SIM card. Unfortunately, that failed because, while I do have a SIM card in there, I do not have AT&T service -- and I had the cell radio turned off. My iPhone is never used as a phone (I don't have T-Mobile in my area, so even unlocking it would be useless). I wound up restoring the iPhone, which took a couple of hours, but apparently there's a better way.

Danny Goodman on the Apple Discussion boards posts this "2.2.1 Upgrade and SIM Error (and Solution)" tip. My advice? Always turn off Airplane Mode before applying a firmware update. The phone wants to access the radio hardware during the upgrade, it seems, and disabling the cell radio makes this impossible. Thus, I was locked out of my phone for several hours today. As luck would have it, I stumbled upon this tip about 5 minutes after I started the restore process.

Filed under: Peripherals, Troubleshooting, Mac Pro

Take two of the Seagate saga

When we last left this running soap opera of some Seagate hard drives failing, the drive manufacturer had issued some firmware fixes, then pulled a couple out of circulation, and now has returned them with some fixes for the fixes.

The firmware updater, at first glance, looks like it needs a Windows PC, but the reality is the ISO images, once burned to a CD, will boot on an Intel based Mac. They will not work on any PowerPC platform, so don't even try. I was surprised that these discs would boot, but it worked for me and there are similar reports all over the tech support boards.

Let me state up front that firmware updates can be deadly, and only try this if you have good, recent backups of all your data. This is really important, because if it fails because you haven't followed the instructions, your hard drive is offline. The data will be OK, but it will not be accessible. Seagate is saying they will retrieve data from problem drives, but that is a slow process and a gigantic hassle.

These instructions are for a Mac Pro, which are the Macs most likely to have added internal drives. If you are brave, and only if you are brave, read on for the steps...


Continue readingTake two of the Seagate saga

Filed under: Macbook Pro, MacBook, MacBook Air

Apple issues SMC and Firmware update for all unibody MacBooks

Today, Apple issued both SMC and Firmware updates for their entire line of unibody MacBook computers, and the MacBook Air. Read on to discover what was changed for each system, and how you can get the updates.

MacBook
SMC Firmware Update 1.2 (Download Page)
This update "improves the sensing and accuracy of the MagSafe Power Adapter indicator light, and the battery charge indicator lights on the MacBook (late 2008) model."

EFI Firmware Update 1.3 (Download Page)
This update "fixes several issues to improve the stability of the MacBook (Late 2008) model."

MacBook Pro 15"
SMC Firmware Update 1.2 (Download Page)
This update "improves the sensing and accuracy of the MagSafe Power Adapter indicator light, and the battery charge indicator lights on the MacBook Pro (late 2008) model."

EFI Firmware Update 1.6 (Download Page)
This update "fixes several issues to improve the stability of the MacBook Pro (Late 2008) model."

MacBook Air
SMC Firmware Update 1.1 (Download Page)
This update "improves the sensing and accuracy of the MagSafe Power Adapter indicator light, and the battery charge indicator lights on the MacBook Air (late 2008) model."

EFI Firmware Update 1.1 (Download Page)
This update "fixes several issues to improve the stability of the MacBook Air (Late 2008) model."


To download these updates, you can either launch Software Update (Apple menu > Software Update), or download the appropriate installer packages from the Apple Support Download website. There are additional installation instructions that you will need to follow after the download completes.

Has this update improved your MacBook/Pro/Air's performance? After you install, come back here and let us know!

Update: As our commenters have pointed out, older MacBook and MacBook Pro models do not require these updates. Our apologies to everyone who has been frantically clicking Software Update.

Thanks to everyone who sent this in!

Filed under: Software Update, iPhone, App Store, iPod touch

iPhone/iPod touch update 2.2 Walkthrough

As you've probably heard by now, Apple released the much awaited 2.2 firmware update for both the iPhone and iPod touch. This new firmware brings several impressive new features.

Downloading and Installing the new Firmware
First, you'll need to get the new version of iTunes that was released last night. Next, launch iTunes, and connect your iPhone or iPod touch. Click on your device and select the "Summary" tab and then click "Update." The update will then take a few minutes to download and install.

Maps
If you've ever used the maps application before, then you know how useful it can be. Apple has added cool new features with this update, including Google's Street View service. Street View provides a full 360º view of some streets in the US (this isn't available for every street). To try it out, enter an address in the search field. When it's found, click the head icon in the bubble that appears above the pinpoint. The Maps application has a very cool transition from the 2D map to street view.



In addition to Street View, Maps also includes public transit and walking directions. When you drop a pin to remember a location, Maps can tell you which address it is near. When you drop new pins, you will also have the option to add the address as a contact (a very nice touch, literally). When you view details for a location, or pin, you can now share this location via email. When you click "Share Location," a new email will be generated with a maps.google.com link.


Read on to learn about Safari, iTunes Store, and additional notes.



Continue readingiPhone/iPod touch update 2.2 Walkthrough

Filed under: Software Update, Macbook Pro, MacBook

Apple releases Trackpad firmware update for MacBook and MacBook Pro


If you are one of the early adopters who rushed out to purchase a MacBook/MacBook Pro, only to realize that the new Trackpad was a bit buggy, then you may be in for a treat. That's because Apple just released the much anticipated Trackpad fix for unrecognized clicks. Here's what Software Update tells us:

This firmware update addresses an issue where trackpad clicks may not be recognized on MacBook (Late 2008) and MacBook Pro (Late 2008) systems.


Apple notes that because this is a firmware update, you will need to follow the on-screen instructions after the download is completed through Software Update (Apple menu > Software Update). If you wish to download the installer file directly, you can do so by going to Apple's update download website. After you install the update, come back here and take part in our poll -- we would like to know if this took care of your Trackpad woes.

Thanks to everyone who sent in this tip!

Did the trackpad update fix your clicking problems?

Filed under: Rumors, iPhone

iPhoneHellas: 2.2 coming November 21

According to iPhoneHellas.gr, version 2.2 of the iPhone firmware will be made available on November 21. The site says that the tipster is "reliable" but offered few details. Gizmodo calls the site "consistently reliable."

The tipster did say, however, that the update will not contain Greek keyboard support. Rumor has it that the update will contain:

There is still no word, of course, about the most requested and elusive of options: copy and paste. Gizmodo seems to think that -- if the release date is indeed on the 21st -- the major features of the update have been frozen. Looks like we'll have to wait until 2.3.

[Via O'Grady's PowerPage.]

Filed under: Rumors, iPhone

Rumor roundup: iPhone 2.2 firmware details

Apple has given developers a taste of the new iPhone firmware, version 2.2 beta 2, and it includes a host of spiffy new features that are making the rounds online.

A tipster shared with us some screenshots of the new firmware, including what appears to be the ability to download podcasts directly to your iPhone (and presumably your iPod touch). This could tidily explain why Apple rejected the Podcaster app last month. The option to "get more episodes" doesn't appear to work in this firmware build, however.

MacRumors' Arnold Kim links to an iPhoneHellas.gr screenshot showing the iPhone software asking for a rating before you delete an application. Kim speculates Apple is looking to increase participation in the App Store rating process.

Om Malik's Apple Blog is showing off screenshots from the iPhoneYap.com message boards, including new Maps functionality. Google Street View will apparently be available by rotating the device into landscape mode. Public transportation support and directions for walking also seem to be included.

In the same report, the Apple Blog's David Appleyard also mentions location sharing via email and SDK support for manipulating line-in audio as part of the seed.

Filed under: iPod Family, iPhone

iPod touch 2.1 firmware walkthrough

Last night, Apple offered up the iPod touch 2.1 firmware early for iPod touch owners (iPhone owners will have to wait until Friday). Not much has changed since the 2.0 firmware, but Apple did add some features to the Music section of the iPod touch -- most notably, Genius.

Unlike Genius in iTunes on your Mac/PC, Genius on the iPod touch doesn't connect to Apple's servers and exchange information (however, it may download an indexing file of sorts from iTunes on your computer). You can create a Genius playlist on the iPod touch using 2 methods:
  • While playing a song, tap once on the artwork, then tap on the genius button (in the middle of the pop-up toolbar)
  • Tap on "Playlists" on the bottom toolbar and select "Genius"
When you use the Playlists > Genius button, you will need to specify a song for Genius to analyze. Once your Genius playlist is created, you will be presented with a screen with 3 new buttons along the top:
  • Save - this button allows you to save your current Genius playlist
  • New - tapping this button will create a new Genius playlist (you must specify a new song to analyze)
  • Refresh - tapping on this button will refresh the current playlist, replacing any old songs with new ones
The Genius logo will appear next to the songs that you've chosen to analyze. That is all of the new features in 2.1: just Genius. Be sure to take a look at our gallery of Genius screenshots.

Tip of the Day

F11 moves all your windows off the screen so you can quickly glance at your desktop. F10 shows you every open window in an application. F9 shows every open window for every application that isn't hidden or in the dock.


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