Back to Mobile View

Skip to Content

Tag: Jd Power

iPhone tops in J.D. Power smartphone satisfaction survey one more time

J.D. Power & Associates has released its second Wireless Smartphone Satisfaction Study for 2013 and, surprise, surprise, the iPhone claims the top spot. If this sounds familiar, it's because the iPhone claimed the top spot in the first Wireless Smartphone Satisfaction Study of 2013 in May. ...

Continue Reading

iPad tops J.D. Power's customer satisfaction survey for second year in a row

Once again, Apple's iPad has topped the J.D. Power and Associates ranking of tablets as it pertains to customer satisfaction. In its most recent survey, J.D. Power surveyed 1,857 tablet users who have owned a tablet for at least one year. The survey measured satisfaction across five factors;...

Continue Reading

iPhone tops J.D. Power customer satisfaction survey again

Make a little more room in the trophy case: the iPhone has topped J.D. Power and Associates' consumer satisfaction survey yet again in the category of wireless smartphones. For the ninth study in a row, Apple has earned the top numbers, scoring 855 on a survey that tracks issues like...

Continue Reading

iPad tops JD Power's tablet survey

A recent study by J.D. Power and Associates suggests iPad owners are overwhelmingly happy with their tablet purchase. The survey of 1,900 tablet owners found that the iPad ranks the highest for owner satisfaction. Respondents gave the iPad high marks for its performance, ease of operation, styling...

Continue Reading

iPhone tops J.D. Power satisfaction survey ... again

Every year at about this time, J.D. Power and Associates releases the results of the U.S. Wireless Smartphone Customer Satisfaction Study. For the eighth consecutive year, Apple is at the top of the list in terms of customer satisfaction for smartphones. On a 1,000-point scale, Apple ranked...

Continue Reading

Apple takes top spot in J.D. Power smartphone ratings five years in a row

For the fifth year in a row, Apple's iPhone has taken top spot on the J.D. Power and Associates Smartphone Satisfaction Study. "Apple ranks highest among manufacturers of smartphones in customer satisfaction with a score of 795 and performs particularly well in ease of operation, operating...

Continue Reading

J.D. Power smartphone study ranks iPhone #1 in customer satisfaction

I don't know about you, but when I hear the name "J.D. Power and Associates," I think of customer satisfaction for automobile manufacturers. The company also does customer satisfaction surveys in a number of other industries, and yesterday they released the 2009 Wireless Consumer Smartphone...

Continue Reading

J.D. Power survey ranks iPhone highest

J.D. Power and Associates released the results of a survey yesterday, showing Apple's iPhone ranked highest in terms of customer satisfaction among 1,388 business wireless customers queried between August and September. Apple scored 778 (out of 1,000), higher than Blackberry-maker RIM (703) and...

Continue Reading

© 2014 AOL Inc. All Rights Reserved.