This is my week to take a second look at some iPhone apps that were less than thrilling on their first appearance, but have been updated with fixes and enhancements. Earlier, I took a look at VoiceMail, and today I'm taking a fresh look at IbisMail, [App Store link] an email client for the iPhone and iPod touch that offers some features Apple does not. The app is U.S. $0.99.

Although the specs indicate that almost all mail protocols are supported, last time around I had no luck with a simple POP3 account, and a complete fail at working with MobileMe. I'm happy to say it now works with both types of mail, although setting up MobileMe mail is not automatic, and the defaults the program enters are not correct. You'll have to do it manually, copying the same information you use on the Apple Mail app. I tried a couple of other IMAP mail accounts, and they worked OK.

Users of the latest version are having no luck with Gmail, and some POP3 port selections don't work, while others do.

There are two big features IbisMail offers that Apple doesn't. First is the ability to create folders and rules for mail. Second, it works in landscape mode. Apple has addressed the landscape feature in OS 3.0 that will be out this summer. There is no evidence so far that Apple will add folders with rules in all email protocols.

One of the other downsides of this app, pointed out in my last review, is that it can't run in the background, which is a pretty important feature for a mail program. That's not the fault of the developer, but Apple. OS 3.0 has some workarounds for this issue, but they still don't plan to support true multitasking in 3rd party applications. If the developers stick to the new Apple SDK, you can probably get alerts to new mail when you are running other apps.

So in summary, some bugs are fixed, some still appear to be there. If you really wanted landscape view for email, I'd wait for Apple to update the iPhone in a couple of months. If you really need rules and folders, IbisMail is worth a look, taking into account the app may not work with your particular mail setup.

[Update] Check the bottom of the post for a video from Mobile World Congress showing Gmail with offline support running on an iPhone.

The iPhone needs a native Gmail application. There, I've said it. Every time I bring this up with iPhone users, I get one of the following questions:

• What's wrong with the built-in Mail app?
• What's wrong with the Gmail iPhone-optimized web interface?
• How dare you criticize the iPhone!

Okay, that last one isn't a question, but you can tell that some people are thinking it.

Let's tackle the questions:

What's wrong with the built-in iPhone Mail app?

I have to admit that Mail on the iPhone is the best email client I've ever used on a mobile device. But that's really not saying much, since virtually ever app that I regularly use on the iPhone is better than the equivalent Windows Mobile or Blackberry versions I have used with previous devices. The main thing that I find to be missing in Mail on the iPhone is message threading. Gmail is the gold standard when it comes to keeping messages grouped by thread, and Mail.app on the Mac comes a close second, in my opinion. For me, this is a must-have feature, and it drives me crazy that it is missing from Mail on the iPhone.

One other frustration with the iPhone Mail client (admittedly one that native Gmail would not fix) is how many taps it takes to move between mail accounts. It sure would be nice for Apple to include an integrated Inbox that works the same way it does on Mail.app for the Mac.

Everyone pretty much knows the weaknesses of the iPhone mail application. So it was with some excitement that we were able to try ibisMail [App Store link] from some sharp developers in Japan. Alas, while packed with features, it also is limited by its own design, and the shackles Apple puts on applications to keep them from using the full power of the iPhone OS.

IbisMail is US $0.99, and works in English and Japanese on both the iPhone and iPod touch with software 2.2 or greater.

First, the good stuff. ibisMail allows you to read and write in landscape mode, something many people have really wanted for a long time. It gives you a nice keyboard with lots of room, and I do like reading and creating mail in that way. It also supports folders and rules. You can watch for certain characteristics of incoming mail, and send that mail to a particular folder, or even the trash. IbisMail also enables the creation of simple templates for mail replies and mail that is forwarded. Complete details and rather good help files are here.

IbisMail supports POP3, IMAP4, SMTP, and authentications including APOP, POP before SMTP, CRAM-MDS and Digest MDS, as well as SSL connections. IbisMail can view Word, Excel, Power Point, JPEG, GIF, PNG and PDF attachments. So far so good.

On the negative side, I had a devil of a time getting accounts set up. My POP account could receive, but never send, even though I was careful to duplicate all the settings that I have. I've never had such a hassle with any other mail program. Maybe it was me, or they way the stars were aligning, or something about my ISP, but I just couldn't get it to work. I tried to set up my MobileMe account, and had similar problems. The original settings would not work, and when I went back to edit them, they were gone, even though I had saved them. This happened several times. Some people are getting it set up fine, so I'm scratching my head on this issue.

IbisMail also seems to make hash of HTML email that has embedded pictures. They simply don't display. The app also lacks a unified mailbox, just like Apple's mail app on the iPhone, so if you have multiple accounts you get a lot of finger exercise going back and forth through all the accounts to see what mail you have.

Another drawback is that ibisMail can't run in the background (thanks Apple) so you have to open the app to see what mail you actually have.

The developers are very open to improving the ibisMail, and I'm sure they will do what Apple will allow them to do. Frankly, I'm surprised this app was even approved by Apple, given their penchant for nuking any app that treads too closely to the iPhone's built-in functionality.

All in all, I'd rate ibisMail as a good try, but not a compelling upgrade. With some more attention to detail, and some give from Apple, ibisMail could be a very useful addition to your collection of apps.

If you're in the market for a new email client to try, I mentioned Postbox a few weeks ago. Late yesterday, the Postbox team released beta 8, which features an improved conversation view, and new and improved support for QuickLook, Flickr, Hotmail, and Growl.

The beta also fixes many bugs found by users (including myself) and performance enhancements. Also, Postbox is heeding user suggestions to become more Mac-like, including keyboard shortcuts in menus, improved notification for unread messages in the dock, and the aforementioned QuickLook and Growl integration. Full release notes are available on the Postbox website.

Performance appears to be about the same -- which is to say pretty good -- and indexing on my 2006-vintage black MacBook still occasionally ramps the fans up to hurricane strength. I've been using Postbox as my primary email client for about three weeks, and its held up to my demanding workflow, but still has a ways to go before it becomes the killer email app.

Still, if you're a high-volume email consumer, Postbox is a solid option for you. Postbox is free (and will continue to be free, so far as we know), universal binary, and requires Mac OS X 10.4 or higher.

Postbox, the email client built for heavy email users, entered Public Beta on Sunday. Postbox is designed to allow you to search, organize, and manage your email more more efficiently.

Postbox includes a powerful search tool that lets you use Gmail-style search terms (like "from:Steve" or "before August 2008") to easily find messages. The Gmail-like features don't end there: Postbox automatically organizes threaded emails by subject. Messages can be tagged with one or more topics for easy recall later.

Perhaps Postbox's greatest feature is its ability to recognize what's in your email, and keep it front-and-center. For instance, if you're composing a new message, you can use the Compose sidebar to find attachments in other messages to drag into your new message. The inspector panel on the preview window highlights links, addresses and attachments in the message so you can get to them easily.

For me, I use my inbox like a to-do list. Thankfully, Postbox has a built-in Archive utility that lets you specify an archive folder for each account (which I already had set up). Once you're done with a message, clicking Archive or pressing A moves that message (or many messages) right into your archive.

Add to this to-dos, integrated search, social network integration, message annotation, tabbed browsing, and a high-security Mozilla foundation, and you've got an amazing Swiss Army-knife tool for hard-core emailers.

Earlier this week, I noticed that the calendars on my Mac and my iPhone weren't in sync. "More MobileMe nonsense," I thought. However, I soon found the culprit, and it wasn't MobileMe acting wonky. My account had expired, and I was within the 15 day grace period.

I saw the "Renew" button and reached for my wallet like a well-trained Pavlov iDog. Then something stopped me. "Do I really want to do this?" There are so many alternatives that offer nearly the same services. Calling upon my days as a used car salesman (true story), I pulled out a piece of paper and drew a vertical line down the center, labeling one side "Pros" and the other "Cons." Then, I got to work.

Pros

First of all, I should outline what I use MobileMe for. An email account, address book, calendar sync between my Mac and iPhone and iDisk storage. I don't use the photo galleries, though my kids' grandparents wish I did, or the web apps. With that in mind, here are the pros.

Everything is built in. There's nothing to download, install or configure. iCal, Address Book, Mail (OK, I have to set up an account. Nit-pickers) and iDisk are ready to go from the start.

My iDisk is accessible from the Finder, and things like MobileMe Galleries just work. Sounds like an easy choice, eh? Keep reading.

Cons

Honestly, it doesn't always "just work." The synchronization has been flaky in the past, and push notifications have been pokey. Granted, it's light-years beyond where it was after launch, but I don't really trust it 100%.

It's a bit pricey. The standard fee is $99US/year. I've got one additional email address for my wife, so tack on another ten bucks. Before you fly into an iRage, know that I realize that one hundred bucks for push email, contacts and calendar, 10GB online storage, web hosting and so on is not a bad deal. It's just that there are less expensive alternatives.

With Gmail, I can have email, address book and calendar for free. With Spanning Sync, [TUAW Spanning Sync posts here] I can sync Google Calendar and iCal in both directions for $25 per year or $65 as a one-time fee. And I can easily set up my iPhone to send and receive Gmail.

Let's look at the available-anywhere online storage. Here at the TUAW offices, we're big fans of Dropbox [TUAW Dropbox posts here]. Once installed, it's super easy to use. A menu bar item and a Finder window item make access a snap. Additionally, sharing files and folders is just as simple.

The first 2GB of storage are free. After that, you'll pay $9.99US/month or $99US/year for 50GB of storage.

So why not just switch? It's not that easy. My MobileMe email address is in heavy use. Not only among my contacts, but across many places online. Switching would be a hassle. I'm also held back by the "What If Factor."

There's a part of me, deep inside my cynical, self-deprecating heart that's convinced that the very day I cancel my subscription, Apple will release the MobileMe update of my dreams. It's the same certainty that prevents me from buying a DVD player or a Blu-ray player as I watch my VHS tapes.

For now, I've got 14 days to decide. I'll let you know what I chose in a future post.

If you were one of the many users who upgraded to Mac OS X 10.5.6 soon after it came out, then you might have experienced some major problems on your Mac. Fortunately, Apple has admitted there were issues with the update. Now there are more updates to fix the problems.

Last night, Apple released a Mail update for users experiencing problems with Mail unexpectedly quitting. "This can be caused by using a copy of Mail that wasn't updated properly (you may need to install the Mail Update)," the update page states.

If you have been experiencing problems with Mail.app post-10.5.6, then you can install the update by visiting the Support Downloads website and download the installer package.


Thanks to everyone who sent this in!

In my post yesterday I whined quite a bit about how it was hard to get control of mail on the iPhone because there was not a unified mailbox. The post obviously struck a nerve, because there were lots of responses and in our little poll most people seemed to agree that mail was pretty much a mess and needed some love from the Apple development team.

There were also many people who made very valid comments about other things that were missing from mail, and I wanted to share those as well. Here they are, in no particular order.

• Mail needs to allow searching. With a lot of messages things are difficult to find. (The people who invented Spotlight on OS X shouldn't find that too difficult)
• People want individual signatures for each email account. Again, not rocket science.
• Many readers wanted to see quick on-screen buttons to move expeditiously from one mail account to another.
• Others wanted to make sure accounts stayed separate. I agree with this, I just wanted a visual or virtual joining of the messages so I would not have to finger dance all over the screen to navigate between accounts. In other words, the way it works in Apple Mail in Leopard.
• Finally, as with all things software, people wanted software switches to turn these features on and off.

It may be that Apple is just getting these features ready for the next iPhone software update, or they may still be ignoring these issues. I have to think if they are using their iPhones at all over in Cupertino, these items will be high on their list of fixes.

Thanks to all who participated in the poll -- even those who thought everything was just dandy in iPhone mail.

I find the Mail.app plugin Widemail extremely useful. At my day job I use Outlook and the widescreen view is very efficient for space management. Prior to upgrading to Leopard, I used the application Letterbox written about here; however in my recent search for a Mail-enhancing plugin I wanted something a little more robust. Enter Widemail. It not only provides the awesome widescreen view from Letterbox, but it provides a means for creating a two-line message row similar to that found in Outlook for Windows and Entourage on the Mac.

Since we last wrote about Widemail the developer has added a preference pane within Mail.app making it easier to tweak settings. Additionally, the Widemail custom column can now have items that are left-aligned and right-aligned within the same row. Everyone's favorite automatic self-update framework, Sparkle, has been added as well.

Widemail makes Mail.app exceptionally more functional for my day-to-day use and is a free download (as in, feel free to make a donation).

[via Lifehacker]

Have you ever been reading an email in Leopard's Mail.app and thought, "Oh, I need to remember that"? If you can right click, then you can remember anything, quickly and easily, using Todos. When you come across something in an email you want to remember, first highlight the text.

Next, right-click on it and select "New Todo." The current message window will then show a notepad-style view of the selected text. From there, you can change the due date and priority. Finally, assign that todo to the iCal calendar of your choice by clicking the orange arrow/circle beside the item.

Mail displays Todos in the sidebar. To see your tasks in iCal, select "Show To Do List" from the "View" menu.

Want more tips and tricks like this? Visit TUAW's Mac 101 section.

Apple also released a firmware update for iPod touch, bringing it in line with most version 2.2 updates for iPhone released a little while ago. It doesn't appear, however, that iPod touch users get the enhancements to the Maps app that iPhone users do. (Thanks, Guillermo!)

The update contains enhancements to Mail, fixes connection issues with WPA-secured wireless networks, improves Safari stability, and includes a new preference to turn off auto-correction for typing.

Also, podcasts are now available for download from within the iTunes app, and pressing the Home button from any home screen will now take you to the first home screen.

Several security enhancements are included, too, updating CoreGraphics, ImageIO, networking, Office Viewer, Passcode Lock, Safari and Webkit. A complete list of security updates is available on Apple's website.

The update is available by clicking "Check for Update" with your iPod selected in the Devices area of the sidebar in iTunes.

While most people are probably satisfied to send their photos from iPhoto through their Gmail accounts using Mail, some people would rather have a more direct option. For example, sending large files through Mail seems to be no problem for me, yet from the same network with exactly the same settings, my wife's Mail chokes and spits and frequently fails when she tries to send a bunch (or even a few) pictures from iPhoto.

Tired of playing with her SMTP settings and getting everything working for one message, just to have it fail on the next one, I finally went in search of a more direct approach. My wife and I are both "switchers," and back in Windows we were used to Picasa, which has the ability to send photos via a Gmail account built-in. Makes sense, since Google owns Picasa, but that's exactly what I was looking hoping to get iPhoto to do.

In my searches I came across an iPhoto plugin called iPhoto2Gmail. When I tried it last week, it hung my iPhoto instance every time I tried it and I had to force quit iPhoto. I gave up on iPhoto2Gmail, but couldn't find anything else. In desperation, I went back to have another look at iPhoto2Gmail and discovered that it had been updated to version 1.0. Crossing my fingers, I gave it a try, and... it works great!

Though I don't need it on my machine, I really like the direct simplicity of sending my photos from right inside iPhoto, and I think I'll continue to use iPhoto2Gmail. If you've been struggling with sending photos through a Gmail account, this might be a useful option for you.

When Filemaker introduced Bento, the 'relational database for the rest of us,' at Macworld Expo this year, the response from the marketplace was pretty solid; as of August, the $49 multipurpose data organizer had been downloaded over 400,000 times. Still, the product was a clear 1.0 with a lot of room for new features and improvements; that's what Filemaker is looking to deliver with Bento 2, announced today and on sale immediately.

The big shift in B2 is the enhanced interaction with the data sources that contribute to your Bento collections. Need to include Mail.app messages in a layout along with contact info? Drag-and-drop them in, easy as can be. Want an RSS feed or your iCal data too? No problem. You can also sort and search your data in an iTunes-esque "Smart Collections" mode that should be familiar to novice users.

One of the top requests from Bento 1 users was for better spreadsheet integration, and Filemaker has added copy/paste support and improved import/export for Excel and Numbers; spreadsheets can be sorted and tweaked with ease, especially in the new split table/layout view. Surprisingly (to me anyway), AppleWorks import capability was also near the top of the feature request list; it's been added as well.

Bento's look has been revved up with 10 new themes; new in v2 is the ability to directly edit the layout of a database without switching into a layout-specific mode (just drag the field titles around). Address views now support AIM/iChat directly, and Google Maps integration is built-in. If you have rich media content that needs to travel with your database, you can embed it by option-dragging it onto the layout (a conventional drag creates a relative link to the media on your hard drive). Printing has been enhanced with new report modes, and the option to save a 'clone' template (no data records, just the schema and layouts) has been added.

Filemaker's customer research has been demonstrating a wide and diverse audience for Bento, from pilots and fashion boutiques to eBay mavens and goat herders. It's a pretty good bet that if your needs include a light, single-user and simple database app, Bento will be a match for you.

Bento 2 is $49 for one license and $99 for a family pack; through 10/27, it's available exclusively at the Apple Store or via store.filemaker.com. Bento 2 is a Universal Binary and requires Mac OS X 10.5.4 or higher.

If you usually CC/BCC someone in Mail, then why not add it to the default Mail message window? Start by creating a new mail message and click the small box that appears next to the subject line. When you do this, a drop-down menu will appear. Click on the "Customize" button.

The window will morph into a full size window showing all the available options. Clicking the check boxes beside each item will allow them to appear each time you compose a new message. When you are done, click the "OK" button to save the changes.


Want more tips and tricks like this? Visit TUAW's Mac 101 section today!

Do you find yourself constantly copying/pasting text from other applications into a new Mail message? If you do, then you'll enjoy this tip.

Instead of copying and pasting, just highlight the next you want to appear in a new Mail message. Drag and drop the text on top of the Mail icon in the Dock. A new message will be created with the text you just dropped on it in the body. Just type in a subject and address and send it off ... easy as 1, 2, 3.


Want more tips and tricks like this? Visit TUAW's Mac 101 section today!