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Filed under: Analysis / Opinion, Retail, Apple

Apple adds Questions & Answers to its online store

Over the past week, something new on the Apple Store went somewhat unnoticed and unreported in the Mac media. Apple has added a new Questions & Answers feature to most of the product listings on its online store. This new feature allows customers to interact with each other; however, this is different from the current review system Apple has. In addition, this feature is somewhat similar to the Customer Discussions feature that Amazon.com offers. It adds a bit more of a social push, something Apple has been up to lately.

Do you think Apple's Questions & Answers will be a useful tool, or just another place for people to gripe? Let us know in the comments below.

Filed under: iPod Family, Tips and tricks, iPhone

Dear Auntie TUAW: What's that little dot in the iPhone's status bar?

Dear Auntie TUAW,

I was driving home from an appointment today with my brother, and at a stop light, I noticed that instead of the Edge "E", I had this little blue dot. I just assumed that it was where i had connected to WiFi and had no bars, but it was much too big and centered.

My brother, who also has an iPhone, pulled his out to find that we both had the little dot. They are both first Gen iPhones, his 4GB, mine 8GB. I did not know what this meant, but being the Apple nerd I am, I figure I would have heard something of this dot before now.

Do you know what it is? Could it have something to do with 3.0 coming out soon as expected? Thanks, And I look forward to hearing what you think.

With love from your nephew,

Andrew Dixon


Andrew, sweetheart,

Speaking of the iPhone, are you including enough roughage in your diet? Now that I'm entering onto what we oldsters can only term our "tender years," I've grown to realize that bulk, bulk, bulk is the key to world happiness. Fiber is health; health, fiber. That is what we know at TUAW, and all ye need to know for better digestive function.

As for your question, that little blue circle means you youngsters were connected to a GPRS network, aka General Packet Radio Service. When the iPhone first debuted, it displayed the EDGE "E" when connected to GPRS. This made pedants cry. Newer firmware versions show this blue circle instead. As noted below, GPRS is quite a bit slower than either EDGE or 3G.

To check this icon out for yourself, you can browse through your iPhone files using sftp (on a jailbroken iPhone) or iBrowser (for iPhones with the developer deployment). The EDGE and GPRS icons live in /System/Library/CoreServices/SpringBoard.app and are named FSO_EDGE_ON.png and FSO_GPRS_ON.png. You'll need to convert the compressed iPhone-style png images to Mac compatible ones using a utility like fixpng.

Send my love to your brother and don't forget to wear a scarf to keep your neck warm!

Love and hugs,

Auntie T.

Filed under: iPhone

Information Week's iPhone Questions

Alexander Wolfe of Information Week has posted his list of the top 7 questions Steve Jobs doesn't want you to ask about the iPhone . For example, Wolfe wants to know "Will the battery crap out after 18 months?" The iPod isn't known for either its long-lived batteries or it's user-empowering battery replacement features. My Kyocera's battery regularly conks out after about 18 months, but it's a simple nothing for me to pop onto the 'net, order a replacement and install it myself. Does the iPhone's lack of simple battery care mean users will have to buy extended iPhone warranties on top of the expensive handset and data plans?

Pop over to Information Week to read the entire list of questions. I bet #2 will make you laugh out loud.

Filed under: Ask TUAW

Ask TUAW: Call for Questions

Attention TUAW readers! This week we'll be starting a a Questions and Answers help column as a weekly feature. But of course to do this well we need some good questions. We'll take questions from anyone, but we hope to be especially useful for all the switchers and other new Mac users out there. Please submit your question via the comments page (put Ask TUAW in the subject), or just by leaving a comment to this post. Each week we'll choose several questions of general interest to answer in the column. Although we will try to be as helpful as possible, we may not be able to answer all questions. And naturally we invite our other readers to pitch in with suggestions as well. So get to asking!

Filed under: Odds and ends, TUAW Business

Reminder: send us your tips!

We TUAW bloggers use a variety of methods and resources to track down the news, tips, tricks and other forms of Mac interestingness we post, and among the most important of them are the tips from readers like you. However, we've noticed an increase in questions in post comments on how to send us tips, so we thought it might be a good time to post a reminder.

Our tips form is linked at the bottom of our category list (pictured here, though yes: it's tiny and hard to find. Rest assured, we're working on it), and its URL is located in the same place as virtually any other blog in the Weblogs, Inc. network: tuaw.com/tips gets you to our tips form, while DVguru.com/tips will let you drop our sister blog on all things digital video a line as well.

So if you've found a hot piece of news, a killer tip or someone who turned their PowerMac into a mailbox, be sure to send it our way, and your name just might get emblazoned in the TUAW archives with our post.

Filed under: Humor, OS, Surveys and Polls

Microsoft survey asks about Aqua



It seems like even Microsoft's marketing department knows a thing or two about nerdy UI stuff, as a recent survey that offers copies of Vista Beta on CD asks what the fancy new 'let's make everything 50% transparent because transparency is teh r0x0r' effects in Vista are called. Wouldn't you know - Aqua is one of the multiple answers! Right up there along with 'Aero' (the correct choice) and 'Zero' (funny how they rhyme). I would honestly love to see the stats on these test results.

Fortunately, Microsoft also allows Vista beta hopefuls to share how the four-years-late OS truly makes them feel with another question: "Windows Vista brings _____ to your world" has three options: Confusion, Creativity and Clarity (nevermind the large Vista banner at the top of the survey page - pictured). Be careful how you answer kids; you do want that copy of the clarifying (hint hint) Windows Vista beta, right?

Right?

Thanks Ety

Filed under: Software, Tips and tricks, Internet

How to ask development questions 101

If you are a budding developer, there are a few different ways to seek help from your peers. Whether you send an email off to your hero developer or jump into a chat room, it's not just what you ask, but how you ask the question that can make all the difference. Mike Ash, a programmer for Rogue Amoeba (purveyors of Airfoil, Audio Hijack and Nicecast), has written a 10-point article of sorts offering advice on how to ask your coding questions so you can get the right answers. While I am in no way a code ninja of any sorts, I can see that many of Mike's points center on bringing clarity to the questions you ask so those taking time to help you understand the question, instead of having to spend most of their time trying to glean the proper question out of you.

Mike's Getting Answers should be an insightful read for any developers who are (or perhaps: should be) seeking help on how to get help with their projects.

[via Daring Fireball]

Tip of the Day

Use Spotlight as a reference tool. Type any word in the Spotlight box and one of the top entries will be a definition. Click on it, and it will bring up the dictionary application to check the word in either the dictionary, thesaurus, Apple database, or Wikipedia.


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