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Filed under: Retail, Apple, iPhone

Apple's retail chief on iPhone activations

by Cory Bohon (RSS feed) on Jul 8th, 2008

Worried that you might be spending a lot of time waiting for that shiny new iPhone 3G to be activated? Well, never fear because the nice people at the Apple Store are there to help you. Bloomberg.com interviewed Apple's retail chief, Ron Johnson, about the iPhone retail activation process.

"Apple stores will handle about 30 customers at a time. While the company will make sure the activation process is quick," said Johnson about the activation time.

Johnson then went on to say that Apple will spend as much time as needed to make sure that the customer is happy with their purchase. You can read the full interview on the Bloomberg website.


[via MacRumors]

Tags: activations, Apple Store, AppleStore, Bloomberg, iPhone, iPhone 3G, Iphone3g, purchase, retail, Ron Johnson, RonJohnson

Filed under: Retail, Apple

Apple Store redesign in the works

by David Chartier (RSS feed) on Sep 24th, 2006

Apple is planning a redesign for their retail stores, modeled after the Fifth Avenue store in New York, to allow for displaying twice as many Macs and iPods, as well as 15% more 3rd party Mac software and iPod accessories. VP of retail, Ron Johnson, released a few of these details to Bloomberg, including stainless steel walls, Italian stone floors and a new dedicated iPod Bar.

The first two stores to receive the upgraded design will be in Columbia, Maryland, and the Providence, Rhode Island store we reported back in January. There's no word on whether existing stores will receive the facelift, though we would wager remodels would happen (if at all) on a very discretionary basis.

Thanks Marcus

Tags: apple, facelift, fifth avenue, FifthAvenue, redesign, retail, ron johnson, RonJohnson, store

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