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Would you buy an iPhone?

You've surely heard about the iPhone concept design that recently surfaced and you've probably heard about the Foxconn Electronics iPhone order from Apple.

So would you buy one? Jason O'Grady over at ZDNet says he wouldn't. So he's running a poll over there to see who would and would not lay out the hard cash for an iPhone.

At issue, whether it's worth giving up your current phone, whether it's a Treo or a sweet little camera-jobbie, to become an iPhone switcher.

I'm not holding my breath for an iNewtonphone but I bet you that Jobs isn't going to zune the iPhone by leaving off all the bits people want and need. So what do you think? Would you switch? And what would be the features that would either sell you or keep you from switching?

Apple turns the most customer service frowns upside down

I couldn't resist the headline, but can you blame me? This tech stuff can be a doozie on consumers, but it seems that Apple just received the highest rankings in a customer support satisfaction survey released by the ACSI (American Customer Satisfaction Index). This 2006 second quarter report found Apple's industry-leading satisfaction rating on the rise to 83%, up 2.5% from last year (funny: in my student adventures, an 83% leading the class is typically considered a bad thing). The industry overall saw a slow increase in satisfaction, with Dell leaping over 5% to their 78% mark, and even HP and (surprisingly) Gateway seeing mild improvements.

Check out the full list of results - which includes plenty of other industries like automotive and even search engines - for more details of which companies are putting smiles on their customer's faces.

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