You may not have heard about the recent loss of data for T-Mobile Sidekick users; after all, this is an Apple-focused site and there probably aren't as many Sidekick owners out there as there are iPhone users. I'll explain the situation, and how it could happen to anyone depending on cloud-based data stores for their mobile devices.

The Sidekick is made and supported by Danger, which since April of 2008 has been owned by Microsoft. As such, all of the personal information on the Sidekicks was stored on servers owned and operated by Microsoft. During the last week, Danger / Microsoft had hired Hitachi to do an upgrade to their Storage Area Network (SAN). That's usually not a problem, as the owner of the data (Microsoft in this case) performs a backup of all the data in case of an issue.

Well, something went wrong, and it appears that Danger / Microsoft did not have a backup in place. The result is a catastrophe for Sidekick users. T-Mobile sent out a statement last week explaining the situation, and placing the blame directly on Microsoft and Danger: "Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device -- such as contacts, calendar entries, to-do lists or photos -- that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger."

Over the past week, some T-Mobile iPhone customers noticed that their data service suddenly stopped working. Users with unlocked iPhones had been paying $1 a day for unlimited data and text messaging using the Sidekick data plan. It was a great value.

Customers who contacted T-Mobile support received mixed answers. Representatives stated that service was down in their area or that they needed to upgrade to their normal data plan.

Yesterday, T-Mobile sent a tweet on their official Twitter account that they would no longer service iPhone customers using the prepaid Sidekick plan. So just like AT&T cutting off prepaid GoPhone service to iPhone customers, T-Mobile has now eliminated an affordable data option for unlocked iPhones. At this time, it appears that Android-specific data plans remain unaffected.

TUAW has contacted T-Mobile for an official statement on the matter but we have not heard anything back yet.

Thanks Gabe for the tip!

I like to joke that "Iowa is a great place to live, but I wouldn't want to visit." Residents often complain that there's nothing to do (other than milk cows and shuck corn). One can only stand so much antiquing.

But we do have a few things going for us: clean air, relatively light traffic, lots of space, and perhaps the best cell phone plan for the iPhone.

Recently, reader PC Drew, a US Marine living in Japan, sent us a note to let us know about the challenge he had in finding an iPhone plan while visiting his wife's family. A contract plan was out of the question, of course, because of his length of stay and the fact that he's still under a two-year Softbank agreement in Japan. And due to AT&T's, shall we say, "perplexing" lack of a prepaid plan for the iPhone, the official carrier in the States wouldn't help him.

He could have stopped by a Best Buy and picked up an O2 Universal SIM Card for less than $10. That would have provided the ironically-named PC with $0.17 per minute calls but that's it -- no data, no included text messages, and no tethering ability.

After searching a bit for a prepaid solution, he stumbled across the MEGAtalk Nationwide plan from regional GSM carrier, i wireless. This no-contract, no-credit-check offering gives the customer 30 days of unlimited calling, with roaming and long distance, for $49 plus taxes.

But wait, there's more! Not only did PC get unlimited voice minutes, but he also had unlimited SMS texting and, here's the kicker, unlimited data usage. And, with the proper hack, i wireless customers can tether their iPhones for free. Yes, you read that right... free tethering on an unlimited data plan!

Of course, getting a service plan from an unofficial carrier (read: non-AT&T, at least in the United States) requires your iPhone to be SIM-unlocked. This has become much easier over the past two years and most cell phone shops can perform the procedure if you're too nervous. PC had already performed the necessary steps, as he often finds himself in areas that aren't exactly covered by his Softbank contract.

Okay, now for the downer. Because it's a T-Mobile affiliate, i wireless doesn't offer iPhone-compatible 3G service. In fact, they only offer EDGE speeds in their Iowa-based footprint, unless you're traveling to an area with T-Mobile 3G. As a result, that unlimited data is a bit crippled speed-wise, but it's still a heck of a deal.

So, if you're planning on traveling to Iowa -- say, to Fort Madison for the 62nd Annual Tri-State Rodeo in September -- or if you're "lucky" enough to be stuck living here, you might want to take advantage of what's probably the most economical cell phone service plan available for the iPhone anywhere in the USA.

UPDATE: Quite a few readers asked if this plan is available outside of Iowa, so I contacted i wireless directly to find out more about its policy. Yes, you can sign up for this plan, even if you don't live in the i wireless footprint area, however, the representative I spoke with pointed out that this plan may expire at any time, which would seriously affect the customer's ability to use his or her phone effectively. If you are interested in further details, please contact i wireless directly.

DISCLAIMER: I own a computer and cell phone store that sells this particular prepaid plan. But the above story is absolutely true; PC Drew did contact TUAW to brag about his bargain find, without knowing me or my connection to the product.

If you know what Ultrasn0w is, then you maybe just did a little happy dance. If you don't: it unlocks your iPhone to work on other carriers. If you don't care for AT&T, for example, you can use Ultrasn0w on T-Mobile. One tip: you'll have to disable 3G for T-Mobilers in the US of A. Lucky us, eh? Ultrasn0w doesn't magically add CDMA powers to your iPhone, so give up your dreams, Sprint, Verizon and just-about-everyone-else-customers.

[via Engadget]

One of France's providers, Orange, plans to charge €229 ($318US) for the 32GB version and €149 ($206US) for the 16GB with a one-year minimum contract. The least expensive contract will cost €39 and last two years. Orange plans to open its Champs-Elysées store one minute past midnight on the day of release, which means the French will have their iPhones in hand a full 14 hours before the U.S.

Orange is also releasing a new data plan that has four hours of calling and unlimited e-mail and text messages, 60 TV channels and Internet access through 3G and WiFi at €52 per month, an imporvement over previous plans with fewer TV channels and unlimited texting only at certain times of day. Tethering will also be available at €9.90 per month for 200MB of traffic, or €29.90 for "unlimited service" that will be throttled once the user exceeds 1GB of data.

Germany's T-Mobile, in a similar approach to O2 in the UK, is pricing the iPhone 3G S at €1 for both models, but to get that price the customer must agree to a two year contract at €119.95 per month. The most expensive configuration at the outset is the 32GB phone at €249.95, but it will allow for cheaper contracts.

Orange's competitors, SFR and Bouygues Telecom, have not yet released pricing information. SFR plans to release the 3G S on June 24th, and Bouygues has not yet announced a date.

Update: Italy's provider, TIM, has also released their pricing scheme for prepaid plans: €719 for the 32GB phone and €619 for the 16GB. Thanks, antiorario!

[Via Macworld]

The sharp-eyed writers at iPhone Buzz pointed out that the T-Mobile Austria site was showing a placeholder for a 32GB iPhone earlier today -- at least until someone at T-Mobile pulled the item.

In case you've been off-planet for awhile and haven't kept up with the news, speculation is rampant about when the next iPhone will appear or be announced, and what new features we can expect. Industry pundit John Gruber, for example, speculated in an article yesterday that the next-gen device would have more storage (like the 32 GB described here), more internal memory -- 256 MB, a 600 MHz processor to replace the existing 400 MHz model, a built-in electronic compass, an autofocus lens, and video capabilities.

The Austrian faux pas appears to be proof that at least one of the features, more storage, is going to appear on whatever new iPhone may be coming our way soon. Speaking of that new iPhone, take our poll (below) and let us know when you think it will be shipping.

It doesn't sell them. It doesn't promote them. Apparently, however, T-Mobile will support them. The Consumerist is reporting today that a recent change left iPhone users on the T-Mobile network without voicemail. Worse, when someone tried to call an iPhone on the T-Mobile network, the system sent a blank text message. Unless the iPhone user had an unlimited text account, those little messages were costing money.

Several customers contacted Executive Customer Support and got a phone call that acknowledged the problem, and gave the customers a 1 month service credit.

T-Mobile, through a representative, said "T-Mobile, though they do not offer the iPhone, (but) they are committed to supporting users on their network who have them."

True to their word, within a day or two the problem was fixed.

Wow. Just wow.

Via The Consumerist

Thilo Salmon, CEO of sipgate, Inc., wrote in to say that T-Mobile Germany has asked his company to cease and desist offering the company's flagship VoIP software.

In the letter from its lawyers, T-Mobile claims that sipgate is making the jailbreak process appear more attractive, which could lead customers to breaching their contracts.

According to Salmon, T-Mobile disallows jailbreaking, running VoIP, instant messaging, and VPN applications as part of its subscriber contract. Salmon notes, however, that sipgate only works via WiFi (and not GPRS or EDGE), and therefore does not run on T-Mobile's network. He says, "for the time being our users are safe."

sipgate doubts the legal veracity of the argument, and said it does not plan to comply with the order. Salmon said "we may need to fight this all the way through the courts." He also suggests that it's largely a government policy issue for Germany, and wants to lobby for a net-neutral environment for telecom carriers.

Tempest in a teacup? Apparently, it's a big deal in Germany. What, if any, "chilling effect" this will have on other VoIP software providers remains to be seen.

I have no idea why, but T-Mobile has livestreaming video of the iPhone 3G launch in the Netherlands (outside a T-Mobile shop in Rotterdam to be precise). If you're in a timezone where the iPhone isn't on sale yet, this might help you pass the time.

Thanks, Edwin.

T-Mobile has released the iPhone 3G rate plans (link auf Deutsch) for Germany and it looks like our lucky friends in Deutschland are getting a major subsidy. The 8Gb iPhone will be available for as little as €1 with monthly plan of €69 while the 16Gb iPhone will be €19.95 with a monthly plan of €89. All of these plans include 3G data and access to T-Mobile's wifi HotSpot network and require a 24-month contract.

Unfortunately, things are not so rosy for existing iPhone customers. According to the German iPhone Blog, existing customers will be on the hook for €10 per month remaining in their original contracts (or about €180 for the earliest adopters) before being eligible to sign up for the new 24 month plan. So it's good news for new iPhone customers, but existing 2G customers are in for a blow to the Geldbeutel if they want to upgrade.

Thanks, Carlos and Thorsten!

It was only a couple months ago that Starbucks announced that AT&T would take over hotspot services from T-Mobile. Now the WiFi hotspots are rolling out to some of the Starbucks stores. David Chartier, of previous TUAW and now ArsTechnica fame, recently posted an article on his personal blog about the portal and what it offers. He also took the picture that you can see above.

According to David, AT&T is giving WiFi users 2 free hours of access per day. But AT&T didn't stop there -- they designed an iPhone-specific portal to sign onto the service. A local Starbucks manager told David that all 7,000+ Starbucks stores in the US should be "finished by summer."

I should note that this iPhone portal isn't specific to Starbucks -- every AT&T WiFi hotspot features the same interface -- and all devices are eligible for the 2 free hours of access (not just iPhones and iPod touches). Any WiFi device should be able to logon to the service. It is nice to see AT&T finally giving connectivity away for free.

[via 1FPS]

Was is los in Deutschland heute? First the iTunes video store finally makes a German-language debut this week, and today we receive word via a T-Mobile press release that the first tiered-discount plan for iPhone purchases is now in effect. German buyers can take advantage of a limited-time offer (April 7 to June 30) to purchase an 8GB iPhone for as little as 99 euros, if they sign up for the top 2-year contract on a service plan (the Complete XL, 1000 minutes and 300 SMS for 89 euro a month) at buy time. Translated offer pages here and here. Lower-priced plans offer a comparatively lower discount, with the top price for an 8GB iPhone at 249 euros. Note that the 16 GB iPhone remains full freight at 499 euro.

Is this another example of the iPhone shortage phenomenon, or just some clever promotion by T-Mobile to enhance sales of the lower-end handset? Ach du meine Gute, ich bin völlig verwirrt.

Thanks Thorsten & c0caine

T-Mobile is reporting that 10,000 iPhones were sold in Germany on the first day of sales. A store in Cologne re-opened at 12:01 AM for the event, and T-Mobile reps distributed blankets, umbrellas and warm snacks to shoppers standing in wind and rain.

No activation numbers have been released yet. It has been speculated that demand will be greater than supply during the holiday shopping season, but a T-Mobile spokesman told Reuters: "We have plenty."

To our German readers: Enjoy your iPhones! Let us know how it goes.

[Via MacNN]