Acsi Articles on TUAW - The Unofficial Apple Weblog

Apple tops ACSI satisfaction survey for cellphone manufacturers

by Steven Sande (May 15th, 2012)

Apple has done it again, topping the American Consumer Satisfaction Index survey for cellphone manufacturers and wireless carriers. The company ended up with a score of 83 points out of 100 possible, higher than any other manufacturer. ACSI polls 70,000 consumers each year, asking questions ...

Apple tops satisfaction survey for 8th year

by Michael Grothaus (Sep 20th, 2011)

For the eighth year in a row, Apple has come out on top of the annual American Customer Satisfaction Index (ACSI). Additionally, no other company got close to touching Apple. In the 2011 survey, Apple earned the ACSI's highest score ever, with 87 out of a possible 100 points. That's one point ...