Apple retail Articles on TUAW - The Unofficial Apple Weblog

What's a retail employee worth to Apple?

by Michael Grothaus (Dec 12th, 2011)

Every time you walk into an Apple store and are greeted by one of those friendly badged employees you might see someone who wants to help you with your question or grab you the latest Apple product, but when Apple looks at that same employee they see 320,000 George Washingtons. That's right, ...

Grand Central Terminal Apple Store previewed for media, opens Friday

by Michael Grothaus (Dec 7th, 2011)

Apple previewed its latest retail development for the press today. The Grand Central Terminal store in New York City, opening Friday, will be among the largest Apple stores in the world; it overlooks the Main Concourse from the East and North East balconies of Grand Central Terminal. Check ...

New York State probes Apple's deal for NYC Grand Central Terminal space

by Chris Rawson (Dec 1st, 2011)

Exactly one day after the terms of Apple's rental deal for its new Grand Central Terminal retail store became public, New York State investigators are looking into whether the Metropolitan Transit Authority gave "overly generous terms" to Apple for the space. The New York Post reports that the ...

Details on Apple's Grand Central Terminal retail deal

by Chris Rawson (Nov 30th, 2011)

Apple is soon set to open a huge new store in New York City's Grand Central Terminal, and it's expected to be one of its largest and most profitable venues. The New York Post has obtained some details on the deal Apple got on the space, and let's just say I want someone from Apple in my corner ...

Grand Central Apple Store reportedly close to opening

by Michael Grothaus (Nov 21st, 2011)

It's possible that Apple's flagship Grand Central Terminal store in New York City is set to open as early as this (Black) Friday, November 25th. If 9to5Mac's sources are to be believed, Apple will announce the store opening tomorrow by removing the black boards that are currently hanging around ...

Apple training retail managers on union awareness

by Chris Rawson (Nov 8th, 2011)

CNET has obtained an internal document which details training Apple has given its retail managers on how to respond if employees unionize. Said training has likely already taken place by the time of this publication, and it's mandatory for all new Apple Store managers. According to the ...

Apple Store app upgrade adds personal pickup, EasyPay options

by Megan Lavey-Heaton (Nov 8th, 2011)

The Apple Store app has received a nice upgrade, adding several new features and international support for customers in Canada and China. One extremely nice feature is a personal pickup option, something I've used at Best Buy at times. Buy a product through the app and arrange for pickup at the ...

Apple retail chief Ron Johnson officially departs

by Michael Grothaus (Nov 1st, 2011)

Ron Johnson, Apple's Senior Vice President of Retail Operations for the last 11 years, has officially left Apple today. Back in June, Apple said that Johnson would be leaving the company on November 1st to become the CEO of J.C. Penney. Johnson joined Apple in 2000 and is largely credited with ...

Apple retail stores will close briefly on Wednesday for Steve Jobs memorial

by Chris Rawson (Oct 18th, 2011)

According to Reuters, Apple's US retail stores will be closed for part of Wednesday, October 19 so retail employees can take part in the companywide memorial celebration of Steve Jobs. The event takes place from 10 to 11:30 AM Pacific time, so it's likely US retail stores will be shut for at ...

North American iPhone 4S sales now reservation-only at Apple stores

by Michael Grothaus (Oct 17th, 2011)

Apple updated its "How to Buy" iPhone 4S page earlier today with instructions detailing how US and Canadian customers can go about getting an iPhone 4S. The company is now insisting that prospective buyers first reserve the new phone online before heading into an Apple Store to buy it. From the ...

Regent Street Apple Store sees record crowd

by Michael Grothaus (Oct 14th, 2011)

Protect Your Bubble, a UK insurance firm, today conducted a survey of the line of people waiting to buy an iPhone 4S outside London's Regent Street Apple Store. The survey, which was conducted for no other reason than so Protect Your Bubble could get a little free brand recognition on the back ...

Apple giving employees extra paid time off this Thanksgiving for a job well done

by Michael Grothaus (Oct 13th, 2011)

Apple is on a roll. Mac sales are higher than ever, the iPad owns the tablet market, and the company just sold one million iPhones in 24 hours. In honor of all that Apple has achieved this year, the company is giving its employees some extra time off this upcoming Thanksgiving holiday. As first ...

London's Covent Garden Apple Store hit by burglars

by Michael Grothaus (Oct 10th, 2011)

In what is the most high-profile Apple Store robbery to date, a gang of thugs carried out a smash-and-grab raid on London's Covent Garden Apple Store. The store, which opened fourteen months ago, is Apple's second flagship store. It was built in a remodeled 19th century building and features a ...

I'll take the MacBook, hold the macchiato: no coffee in Apple Stores, please

by Michael Grothaus (Oct 7th, 2011)

Esquire's Elizabeth Gunnison wrote a speculative piece about cafés in Apple Stores. In short, she thinks it's a great idea. In her piece she writes: Think about it: Apple's retail stores are purpose-built for sucking people in and holding them hostage for hours, what with the rows ...

Daily Update for Sept. 2, 2011

by Megan Lavey-Heaton (Sep 2nd, 2011)

It's the TUAW Daily Update, your source for Apple news in a convenient audio format. You'll get all the top Apple stories of the day in three to five minutes, which is perfect for a quick review of what's happening in the Apple world. You can listen to today's Apple stories by clicking the ...