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Filed under: Enterprise, Software Update, Apple

Apple Remote Desktop 3.3 now available

Apple has released version 3.3 of its remote administration tool, Apple Remote Desktop (ARD). The update is available both via Software Update, and from the Apple website.

According to the release notes, the update comes with a number of improvements, including the long-desired ability to send function keys and system shortcuts (Force Quit, cmd-Tab for application switching, cmd-shift-Q to log out) to the remote Mac; previously those commands would execute on the administrator's machine, which could cause undesired behavior. Also included are support for wide-area Bonjour connections and improved performance when using a shared screen.

If you're just starting out with ARD, be sure to check out some of the great tutorials Apple has posted online. From getting set up, to providing remote assistance to users, to automating routine tasks; as Apple might say, "there's a tutorial for that."

Thanks to TUAW reader Jim for giving us the heads up!

Filed under: Software, Cool tools, Internet Tools

SpyMe 2: Multiple Remote Management

If you need to remotely administer a bunch of Macs, the obvious solution is Apple Remote Desktop. There's just one problem: the pricetag. ARD runs $299 for 10 managed systems or $499 for an unlimited number of managed systems. Of course, if you're the geeky type you can use OS X's built-in VNC with something like Chicken of the VNC, but it can be a little tricky to set up, and generally only allows you to control one computer per window. Enter SpyMe 2 from ReadPixel. SpyMe offers similar functionality to ARD, allowing you monitor the screens a number of remote Macs simultaneously, take control of any one of them, or even lock all of them (so as to prevent the kids from surfing when they're supposed to be listening). Best of all, SpyMe 2 is reasonably priced at $15 (for 3 machines), $35 (for 10), or $95 (for an unlimited number) and a demo is available.

[Via My Own Reality]

Filed under: Enterprise, Software, Software Update, Apple, Universal Binary

Apple Remote Desktop updated to 3.1

Mac Managers rejoice! Apple has updated both the Client and Admin packages of Apple Remote Desktop (ARD) to version 3.1. The update is said to address "numerous issues related to overall reliability, usability and compatibility." Specifically there's now support for the new Intel-based Xserve Lights Out Management feature and other improvements noted in the areas of software distribution, asset management, remote control, remote assistance and automation. The complete change log can be viewed on Apple's site.

If you are updating from ARD 3.0 you can download the Client update here and the Admin Update here. Both require Mac OS X 10.3.9 or later and are Universal Binary.

Filed under: Enterprise, Software

Automator and Remote Desktop 3

As you may know, the US online Apple Store went down briefly this morning, and returned to reveal Apple Remote Desktop 3 (RD3). As we pointed out, this is a major update with a slew of changes. Automator World is pointing to a page at Apple's site that details the Automator-specific changes to RD3. Available actions include:

  • Choose remote computer (sort of a no-brainer)
  • Copy items to computers (nice)
  • Execute new UNIX task (again, nice)
  • Restart computers
  • Send text message
There's more, of course. I've already begged the finance department at my day job to let me order this. I'm keeping my fingers crossed.

Filed under: Cool tools, Education

Getting ARD Admin to Run on Intel Macs

I spend a significant amount of time using Apple Remote Desktop Admin every day at work. Aside from Radmind, it's my most valuable and useful tool for managing hundreds of Macintosh workstations in our labs and classrooms. I also have a brand-new 20" Intel iMac sitting on my desk, but until today, I've been unable to switch to it as my main computer because the ARD Admin software refuses to run on the new Intel machines.

Behold, a smart Mac admin somewhere has has figured out how to get ARD Admin to run on an Intel Mac, and it's as simple as removing the Intel version of the ARD agent, allow the Admin software to self-heal, and then relaunching the Admin app. More info and discussion here.

Now I can make my Intel iMac my main Mac desktop! So exciting the life of a Mac admin! Heh.

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