Apple tech Articles on TUAW - The Unofficial Apple Weblog

Gift Redemption by URL

by Erica Sadun (Nov 10th, 2006)

Got an iTunes Giftcard that iTunes doesn't want to recognize? Try using a direct URL to fix the problem. Pop the following URL into your favorite web browser after logging into your iTunes account. (Substitute the actual gift code for the YOURCODEHERE part.) The URL connects to iTunes and attempts ...

Apple tech as suicide hotline operator

by Scott McNulty (Aug 28th, 2006)

Overall, Apple tech support is top notch. Most of the techs I have spoken to have known their stuff, and are generally pleasant. Could it be that they are too pleasant? That's the impression that I get from reading this blog post entitled 'What would happen if the irrepressibly positive Apple repair ...