Filed under: Retail, Bad Apple, Apple, Macbook Pro
Apple's quality dwindling: My MacBook Pro sob story
When faced with the dilemma of upgrading my iBook G4 in June, I started looking for a replacement that would have the same performance as my Intel iMac. I decided upon getting a MacBook Pro 15". With money in hand, I eagerly clicked the "buy now" button on Apple's website. Little did I know that I would be trading in my MacBook Pro more than 6 times over the next 2 months. I received my first MacBook Pro, and it was beautiful. I loved everything about it. However, after 2 weeks of use, I started noticing the screen striping symptom that others before me have noted. This problem usually occurred after charging the computer from a half-filled battery and unplugging the MagSafe power cable. I didn't think anything of this problem, since it only happened once or twice. After another week of use, the striping problem started becoming an everyday part of charging the computer. I called Apple and even emailed them the picture that you see above (minus the additional note) -- they did nothing and said it was a "software glitch."
The first MacBook Pro did have another problem: When I went to check my email one day, every program would crash repeatedly. I immediately ran the Apple hardware test (AHT) to find out what was going on. As any unlucky person (me) would have it, the memory sticks were dead. I called AppleCare, told them all of the problems I was having and then told them about the AHT results. They set up a replacement order since I was having hardware problems within the first month of ownership.
Continue reading to learn more about my MacBook Pro woes.
Continue reading “Apple's quality dwindling: My MacBook Pro sob story”
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