Consumer protection Articles on TUAW - The Unofficial Apple Weblog

Apple accused of misleading EU customers about warranties

by Kelly Hodgkins (Jul 19th, 2012)

The Portuguese Association for Consumer Protection, DECO, is unhappy with Apple's representation of the European Union's warranty policy. DECO has filed a lawsuit accusing Apple of misrepresenting the EU's warranty policy in a way that encourages customers to buy the company's optional and ...

Australian court fines Apple $2.27 million over '4G iPad' claims

by Steven Sande (Jun 21st, 2012)

It's a good thing Apple has that huge cash reserve, as the company is going to have to fork over a lot of money Down Under for "deliberately" misleading Australians about the 4G capabilities of the new iPad. The Australian Competition and Consumer Commission (ACCC) brought an action against ...

Swedish Consumer Agency considers investigation into iPad 4G LTE marketing

by Steven Sande (Mar 28th, 2012)

The Swedish Consumer Agency is thinking about investigating whether or not Apple's marketing of the new iPad's 4G LTE connectivity is misleading. The agency has apparently received "several complaints" from consumers who have discovered that the new device doesn't work with the 4G LTE networks ...