Consumerreports Articles on TUAW - The Unofficial Apple Weblog

Apple tops Consumer Reports' tech support survey, second place not even close

by Dave Caolo (Mar 11th, 2010)

On Wednesday, Consumer Reports published the results of its latest tech support survey. Apple was on top for both laptops and desktops, well ahead of the company in second place. Consumer Reports asked 7,000 subscribers about their satisfaction with their computer companies across categories like ...

AT&T ranked last in cellphone service survey

by Dave Caolo (Dec 1st, 2009)

There's bad news for AT&T in a recent customer satisfaction poll. Consumer Reports asked 50,000 readers across 26 U.S. cities to rank cell service providers on a variety of scales. Verizon came out ahead in 19 of the 26 cities. AT&T was dead last. Dropped calls and voice service were ...

Consumer Reports pans Safari's lack of phishing protection

by Robert Palmer (Aug 5th, 2008)

Consumer Reports, in its annual internet security survey, recommended that Mac users avoid Safari because of its lack of phishing protection. Instead, they recommend users install Firefox 3 or Opera 9.5 as their default browsers, since both will warn users before displaying the contents of sites ...