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Chuck Schumer writes open letter to Steve Jobs

Just in case you missed it yesterday, US Senator Chuck Schumer wrote an open letter to Steve Jobs asking him to deal with the ongoing iPhone 4 reception issues. "To address this concern," Schumer wrote, "I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of...

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Consumer Reports: Apple's Bumper fixes iPhone 4 antenna issue

The organization's report stated that "With the Bumper fitted, we repeated the test procedure, placing a finger on the Bumper at the point at which it covers the gap below. The result was a negligible drop in signal strength - so slight that it would not have any effect, in our judgment." Consumer...

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Apple drops Consumer Reports/iPhone 4 threads down memory hole [updated]

Update 3pm Tuesday:Wired's Epicenter blog points to at least two threads referencing the CR story that have been left intact. Perhaps an overzealous forum manager has now reined in the urge? If you were looking for a message thread on Apple's support forums pointing to Consumer Reports' article...

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Consumer Reports now 'can't recommend' the iPhone 4

After a recent positive blog post stating that the iPhone 4 reception issues were not something that should prevent someone from buying the new iPhone, the nationwide testing firm has now changed its mind and given a thumbs down to Apple's latest efforts. In lab tests, Consumer Reports says the...

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Consumer Reports discovers iPad charging issues

Consumer Reports has discovered that thus far, iPads can not be recharged using the USB ports on any non-Apple computer. The places where the iPad did charge, in their tests, included an iMac and a MacBook Pro. The iPad would not charge using any USB ports on several Windows machines, nor through...

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Apple tops Consumer Reports' tech support survey, second place not even close

On Wednesday, Consumer Reports published the results of its latest tech support survey. Apple was on top for both laptops and desktops, well ahead of the company in second place. Consumer Reports asked 7,000 subscribers about their satisfaction with their computer companies across categories like...

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AT&T ranked last in cellphone service survey

There's bad news for AT&T in a recent customer satisfaction poll. Consumer Reports asked 50,000 readers across 26 U.S. cities to rank cell service providers on a variety of scales. Verizon came out ahead in 19 of the 26 cities. AT&T was dead last. Dropped calls and voice service were...

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Consumer Reports pans Safari's lack of phishing protection

Consumer Reports, in its annual internet security survey, recommended that Mac users avoid Safari because of its lack of phishing protection. Instead, they recommend users install Firefox 3 or Opera 9.5 as their default browsers, since both will warn users before displaying the contents of sites...

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