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TUAW Tip: How to submit a bug to Apple

Find something wrong with an Apple app? Know about a problem with the operating system? Want to know what to do about it? Consider submitting a bug report at Apple's bug reporter website. It's the best way to get Apple's attention and generate a trouble ticket for the problem you've discovered.

The site is open to any registered Apple developer and it's free to become a registered Apple developer--you don't actually have to be, you know, a real actual coding or programming developer. Just sign up for an account here.

Apple has a handy best practices page to help you submit the best bug report possible. (Hat tip to our own Laurie for this great link!)

And here are a few more helpful contact points:

AppleCare Extended Service and Support (800) 275-2273
AppleCare Support - 90 Day Warranty (800) 275-2273
AppleCare Support - Legacy (800) 767-2775
AppleCare Support - Education (800) 800-2775
Apple Store (Consumer) (800) MY-APPLE (800-692-7753)
Apple Store (Education - Individuals) (800) 780-5009
Apple Store (Education - Schools) (800) 800-2775
Canada AppleCare Extended Service and Support (800) 263-3394
Canada AppleCare Support - Education (800) 800-2775
Canada Apple Store (Consumer) (800) MY-APPLE (800-692-7753)

How to get a human faster? Press Zero three times. If a virtual rep answers, say "Operator".

International Phone Support
Main US support Page.

Thanks, Chris.

Tip of the Day

Use Spotlight as a reference tool. Type any word in the Spotlight box and one of the top entries will be a definition. Click on it, and it will bring up the dictionary application to check the word in either the dictionary, thesaurus, Apple database, or Wikipedia.


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