Yesterday, amidst the SlingMobile débâcle and an OS update, Kerio Technologies released Kerio Mail MailServer 6.7. The mail and collaboration server, often used as a replacement for Exchange, has added several new features, including a few geared toward Mac users.

The Kerio Global Address List (GAL) is a new feature that provides a simple way to get address and contact info from clients like Outlook or Entourage. It syncs and authenticates with both Microsoft Active Directory and Apple Open Directory, as well as Kerio's own user directory. In any company, people join and leave the group, and users are often required to manually update their address books to add and remove entries. With GAL, it's a single directory in a single place, and changes are transparent for users. It supports Entourage, works with the iPhone and functions offline.

Kerio MailServer 6.7 also comes with an auto-configuration script for Entourage 2008, downloadable within the Kerio client, providing pre-configured account setup. There's support for private events in iCal, allowing users to maintain personal schedules without requiring a separate calendar application. AddressBook gets some additional love with support for synchronizing groups (which become Categories in Entourage).

Kerio has had good support for iPhone users for a while now. For non-iPhone mobile users, there's new support for viewing HTML emails on Nokia devices, as well as DataViz RoadSync compatibility.

The MailServer itself is now a certified VMWare appliance, and promotes compatibility with two new Linux distributions: Ubuntu 8 and Debian 5. CentOS is the preferred platform for running on VMWare. IT admins and users alike will appreciate the dramatically improved anti-spam engine, which has been optimized for multi-CPU use, parallel processing of email messages for large queues, improved heuristics and 13 layers of spam protection.

In addition to some of the previously available migration tools provided by Kerio, a new IMAP migration tool relieves what is undoubtedly one of the biggest headaches in switching mail servers: keeping your old mail. It's a cross-platform utility which moves messages, folders, accounts and domains from the old system to Kerio MailServer. The IMAP migration tool has been fully tested with OS X.

Kerio's pricing has remained the same with this release. Starting at $499 for 10 users, there's a range of options available for different configurations and add-ons, as well as subscription pricing. See Kerio's pricing page for more details.

How long is two weeks? If you're vacationing someplace warm and sunny, it might seem to pass in a flash; if you're in bed with the flu, it probably seems like a lifetime. For Office 2008 users who got bit by a bug in the recent 12.1.3 update, chances are the latter assessment is more on target. Those who ran the 12.1.3 update and met a particular set of criteria (Entourage users connected to Exchange + a secondary POP or IMAP account for personal email) found themselves unable to send calendar invitations or reply to meeting requests. The most straightforward fix was a rollback to the 12.1.2 version; otherwise, using a webmail client or Outlook was the best way to manage calendars. Not fun.

Two weeks, though, is what it took for the Mac Business Unit to get a tested patch out the door that resolves this problem. Today, Product Manager Andy Ruff announced on the Mactopia support forum that Office 2008 12.1.4 is now available for download (16 MB, requires 12.1.3 installed), billed as follows:

This update fixes a calendar issue in versions of Microsoft Entourage that were updated with the Microsoft Office 2008 for Mac 12.1.3 Update. The issue prevents Exchange accounts in Entourage from sending meeting invitations and responses. This issue can occur when an Entourage identity is configured with more than one mail account. We strongly recommend that all Entourage users who installed Office 2008 for Mac 12.1.3 Update install this update.

While this particular fortnight may have been difficult for Entourage users, I will say that this is definitely the fastest response to an Office bug that I have ever seen from the Mac BU; in terms of the development cycle on a suite as large as Office 2008, it's an eyeblink. Kudos to the MBU for its quick action; now, the next prudent PR step is a little bit of transparency about why this bug -- which should have been fairly obvious to anyone who tested with both Exchange and POP accounts configured in the same identity -- managed to make it through to the release.

Update: Wow, talk about your rapid response... Andy has posted an explanation of the issue and the testing circumstances at the Mac Mojo blog. The missing piece of the puzzle, apparently, was account creation order: if the Exchange account was added to Entourage after the POP or IMAP setup, the problem got triggered -- a condition that never made it onto the testing radar. Points for transparency: awarded.

When Microsoft released Office 2008 for Mac, they did something that I must applaud -- they joined the ranks of Mac developers creating Automator-able applications. When you do a search in Automator for "Microsoft," it will reveal all of the Automator actions that ship with Microsoft Office 2008. There is lots of great stuff included, so we'll be covering some of it in this four part Mac Automation series. I will take you through how to automate each of the Microsoft Office applications: Word, Excel, PowerPoint, and Entourage.

First off, let's take a look at what you can automate in Word 2008. Doing a search for "Word" in Automator will display the available actions for Microsoft Word. As you can see, there are plenty of actions that you can automate. For this how-to, we'll focus on a workflow that does the following:

• Creates a new document
• Sets document properties
• Gathers text from the clipboard
  
• Places a watermark in the document
• Saves the document
• Prints the document

Continue reading to learn how to create this workflow.

Archiving your Entourage mail is a chore that varies in ease and effectiveness, depending on how much time and tweaking energy you're willing to put into it. You can drag messages to Finder folders to export them, or pull out entire folders as MBOX files; you can also export folder sets to Entourage's proprietary idiosyncratic RGE format... neither particularly appealing. You can streamline this process with Paul Berkowitz' multifaceted Import/Export Entourage script, but it's still a pain.

For an easy, one-step archiving option in Entourage, your best bet is Entourage Email Archiver X (EEAX), just updated to version 4 -- now Leopard and Entourage 2008-only, with v3.6.1 still available for Tiger/2004 users. Along with the companion Entourage Email Optimizer product that Scott mentioned last week, EEAX can streamline your archiving to six different target formats. You get Spotlight-searchable archives, a FileMaker template for database storage, and .eml native-format messages in case you need to bring things back to the mothership. A single-user license of EEAX is $30, and upgrades to v4 for existing users are $10.

If you've got scores, hundreds or thousands of mail accounts to archive, or you're converting from one mail format to another (say, from Outlook Express to Entourage), that's a job for an industrial-strength email exporting and conversion tool. You might want to check out Emailchemy, which has a pretty good track record; it's the only tool I know that can go directly from Outlook 2003 PST files to Entourage RGE archives. The latest version supports Entourage 2008 and includes a Google Apps migration tool as well. Emailchemy is $28 for a single-user license.

Just the other day a co-worker of mine wondered if there was a way to have Entourage (she's using 2008) automatically archive messages like Outlook does (we run Exchange on the job, which stores all your messages on the server; you run the risk of going over your quota if you don't archive things to a local mail store from time to time). I had to report that Entourage does not automatically archive (though it really should), and sadly I knew of no other automatic solution for her.

I now have a much better answer for her: Entourage Exchange Accounts Optimizer 1.0. It gives Entourage (2004 or 2008) the auto-archiving features that should be built in. You launch EEAO and tell it how old messages should be before they are archived, where to archive said messages to, and if you want it to run on a schedule. That's it.

Entourage Exchange Accounts Optimizer costs $10, though a free demo is available.

If you've got a Blackberry that you plan to sync with Entourage 2008 (other than via Exchange and a Blackberry Enterprise Server, which could give two figs for your client application -- although as a commenter points out, BES still doesn't fully support sent mail or read/unread sync from Entourage), you might run into some difficulty. No, you'll be fine. Well, now we're not sure. What's all this fuss about?

Let's start with this post from MacWindows, which raises the alarm: Microsoft dropped direct BlackBerry syncing in Entourage 2008, the headline reads. Uh-oh, whatever shall we do? The article reports that the plug-in that enabled direct synchronization of Entourage to Blackberries will not be supported in 2008 by Microsoft or Missing Sync, and all synchronization must take place via Apple's Sync Services framework.

Gosh, that's scary news, except that it's complete hogwash, says Mac pundit/gadfly John Welch. While Entourage 2004 did support Palm synchronization via a HotSync plugin that's now absent in 2008, the Blackberry sync process was always handled by Entourage's interface to Sync Services, the same underlying technology that connected Entourage to Address Book and iCal. Did MacWindows talk to someone at Mark/Space who mixed up the two sync technologies, or was the confusion on the reporting end? Welch is pretty sure where the problem lies.

All that said, it should be safe to sync Entourage with your Sync Services clients, right? Not so fast, say the mavens at the Entourage Help Blog. Since Entourage 2008 shipped, there have been plenty of reports of issues with Sync Services, including some catastrophic cases of data loss. The recommendation of the experts is to leave Sync Services off for now until Microsoft can address some of these problems. Once that's taken care of, both Mark/Space and PocketMac say that Entourage 2008 should be supportable for calendar and contact sync. What a relief.

No, this won't be another post where I explain my reasons for loving and ordering the MacBook Air. That will come later when I actually have the MBA in my hands. Until then, I want to pass along a little bit of knowledge I learned while doing Mac consulting many moons ago: many files and folders on your Mac should be left alone and not moved or thrown away.

One particular incident that illustrates this point happened to a user who called me one day saying his entire Microsoft Entourage store of emails, contacts, etc. had just "disappeared" and Entourage had "reset to when it was new." Well, naturally that sounded a bit odd to me so I went over to see what I could do to resolve this little problem.

After a bit of searching around I discovered the user had "accidentally" moved a very important folder out of a folder called "Documents" (which is located in his individual "Users" folder) to the Trash. For the win, can you guess which folder he threw in the trash? iI you guessed it was his "Microsoft User Data" folder, you would be correct.

Fortunately for this particular user, after moving the folder back where it belonged all was well with Entourage and his data was restored. Let's go over that again, just to be clear. This particular folder, the "Microsoft User Data" folder, is located in your particular "Documents" folder on the hard drive of your computer.

Office 2008 for the Mac is a huge release for Microsoft, and a big deal for most Mac users. I've been anxiously waiting for the newest version of Office for one thing only: Entourage 2008. For my money Entourage is the best mail client on OS X (feel free to call me names in the comments), but Entourage 2004 certainly shows its age.

Entourage 2008 looks great, but not all is sunshine and daisies. Entourage 2008 stores most everything it uses in one big database file. There are many reasons to do this, but are also a few drawbacks. One of the biggest Leopard related drawbacks is the fact that Time Machine does file level, not bit level, backups. Every time a file is changed it is included in Time Machine's backups. Every time Entourage gets an email, you add a contact or event, or label something Entourage's database file is changed. Add to this the propensity for that database file to grow rather large and you can see the problem here. Microsoft suggests you simply exclude Entourage's DB from Time Machine's backups, but I hope they come up with a better solution in the near future.

Microsoft has been ramping up the hype machine for the coming release of Office for the Mac 2008. They've set up a special website, been talking to bloggers, and posting lots of information about the coming changes. One glaring omission from information bombardment was Entourage 2008. It was a little suspicion, but it looks like the Mac BU is finally ready to talk about Entourage.

The latest post on Mac Mojo is all about calendaring in Entourage, and I must say Entourage 2008 looks like a huge improvement over Entourage 2004. The UI looks much better, and best of all the features seem to be on par with Outlook.

Head on over to read the details about managing meeting requests, making sure you don't lose track of invites, and more.

They say that necessity is the mother of invention, but personally I'd nominate frustration instead. Lots of the time, the things you need to do, or think you need to do (get more exercise, pay your taxes) get pushed off or procrastinated into irrelevancy, but the things that frustrate you -- even if they're below the radar -- will drive you to the point of saying "I'm going to fix this @!#*& problem no matter what it takes!" Inventions motivated by frustration tend to be quick hacks that provide at least a momentary sense of achievement, if nothing more.

If I wasn't deeply frustrated with the QuickTime Pro feature that lets you quickly email a movie, but only if you use Mail.app as your email client, I wouldn't have spent the time and energy to whomp up this Applescript. Entourage users can throw it into the Entourage script menu, or stash it in a quick-run location or under a hotkey if you want. All it does is export the frontmost movie from QuickTime Player (standard or Pro), then it encloses the exported file in a new Entourage email. Nothing too fancy, minimal error checking, and it will not respect odd/widescreen aspect ratios... but it does seem to work. If you are recording quick video clips with your iSight and emailing them off, or doing mini-screencasts, this may be something that finds a home on your machine. Download it here.

Please note that the script is placed in the public domain, in readable form, and is provided with NO WARRANTY WHATSOEVER. Use at your own risk. Any ill consequences to you, your computer, your videos, your sanity or your interactions with friends & family who are now bombarded with your video snippets are your own problem and in no way the responsibility of me, TUAW, Weblogs, Inc. or AOL. In case of a water landing, your seat cushion serves as a flotation device. Exits are under the lighted signs. Do not meddle in the affairs of wizards, for it makes them soggy and hard to light.

I must admit I'm a bit surprised that this slipped past me, so I hope I'm not the only one that didn't realize Entourage can sync with the iPhone via its oft-forgotten ability to play well with Mac OS X's Sync Services. According to this Apple support doc, switching on the preference you see above in Entourage 11.3.5 or later will break down the barriers between Entourage, Address Book and iCal, allowing iTunes to unite your iPhone and Entourage in beautiful synching harmony (however, as far as I can tell, iTunes won't be able to sync your actual email accounts from Entourage).

How well this bridge will work in practice I can't tell you; I'm not an Entourage man myself. But this might be great news for those still on the fence between an iPhone and something like a BlackBerry for whom Entourage synching is a deal maker or breaker. If anyone has been using their iPhone with Entourage, please sound off on how this setup's been treatin' you.

Happy Friday everyone! From Down Under it emerges (via APC, the Aussie computer magazine): a preview article on Office 2008, including the tempting tidbit that the suite is now in private beta, with the 'Escher' graphics engine and plenty of shiny bits. MBU managers also admit that the initial attempts at a new, more Windows-ish interface for the Mac productivity suite met with blank stares and frustration:

"[T]he Mac developers had already had one radical redesign tested and rejected after user feedback, said MacBU group product manager Mary Starman. 'We had what we thought was going to be this perfect UI solution, and the first time we put it in the labs, no-one understood it! It was so different they were completely confused!'"

I don't know whether to be happy that they listened to the test groups, or discouraged that they were surprised when a radical UI change caused user confusion. *sigh* Check out the full APC article for screenshots and more.

Thanks Dave and Bryce!

Are you a Mac user living in an Exchange world, forced to trudge through Entourage? (Don't get me wrong: Entourage is fine, but 'trudge' is just a good verb for dramatic effect.) Well trudge no longer with Groupcal 3, an addon for iCal that allows you to access, manage, edit and synchronize your Exchange calendars and tasks. Also on the feature list are: subscribing to coworker's free time, sending/receiving meeting invites, sharing/publishing calendars through .Mac or WebDAV and even syncing with an iPod or Palm through iSync.

Groupcal 3 is a Universal Binary, a demo is available and a single licenses costs $55. As you might expect, multi-license packs are available starting at 5 seats, moving all the way up to 500 and 1000 pack licenses.

[via MacMerc]

MacTech has published what I am fairly certain are the comprehensive Office 2004 on Rosetta test results for Intel Macs. Honestly, there is so much literature and testing in this article that I simply skimmed most of it and skipped ahead to the conclusion: "in general, Office 2004 under Rosetta works "well enough" to "very well," and in some cases, it's even faster than on the PowerPC baseline machine." Having recently acquired a MacBook Pro, I have to agree. However, I think Word has a slightly longer startup time than on my previous PowerBook, but I would attribute that to Rosetta having to work some magic in the background.

Don't take my word though: check out MacTech's article for more than you'd ever want to know about how well Office 2004 will perform on Intel Macs.

[via MacMinute]

I don't know how long this secret affair has been going on, but apparently MacOSXHints caught a calendar event from Entourage sneaking over to iCal! Mmhm, that's right. Allegedly, it's possible to drag and drop *gasp!* a calendar event from Entourage right onto the iCal window.

While it sounds like the event will retain all of its information, I'm not sure if that includes an alarm, if set. The event will also default to being an hour long once dropped onto iCal, so depending on your workflow and your typical schedule, this might or might not be handy.