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Filed under: Features, Productivity, AppleScript

Skype call recording with bookmarked, mind-mapped notes

I've been perfecting a very specific efficiency aspect of my workflow: taking notes during Skype calls. I use a Skype-in number as my primary phone number, and -- with permission -- record client calls for future reference. I can't tell you how many times this has come in handy. On long calls, though, going back and finding a specific point where something was mentioned can be a time-consuming hassle. What I wanted was the ability to record a Skype call while taking notes, and to then be able to reference my (abbreviated) notes back to the exact point where they were taken in the conversation.

I've played around extensively with doing this in Pear Note and Transcriva, and both work very well once you get the audio routing right (Soundflower is gold). However, I love taking my notes in a mind map format, and usually create a MindManager map before I start a call. This is especially valuable with long, long calls where keeping things organized and grouped on the fly as the conversation meanders and backtracks can be vital. So I donned my AppleScript hat and started seeing what I could do.

I'm using Audio Hijack Pro and Mindjet MindManager 7 Mac in these scripts. I had these readily available and they both have excellent AppleScript dictionaries, thus were conducive to satisfying my requirements. A little hacking could make these work with a variety of other applications. To set this up in Audio Hijack, I used the default Skype session and had my scripts check to see if we were recording, starting it up if we weren't. From that point, I could add quick bookmarks to my MindManager topics during the conversation. When I read back through my notes, I can instantly play back the associated part of the conversation. Read on to find out how I did it!

Continue readingSkype call recording with bookmarked, mind-mapped notes

Tip of the Day

To get an instant map to any address, just go to your Address Book and right click on the address field of any one of your contacts and select "Map Of." The address will then be revealed in Google Maps on Safari. You can do the same if a data detector determines there is an address in an e-mail in Mail.


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