Filed under: Bad Apple, Apple, MobileMe
MobileMe: the case of the vanishing iPhone contacts (Update)
Another day, another new way for MobileMe to anger folks. Today we are hearing lots of grumbling about people seeing their contacts and calendars disappearing from their iPhones after a sync with MobileMe. Luckily, it looks like it is only the iPhone that is wiped, the contacts/events are still on their Macs.Wyn called Apple support and they suggested disabling automatic syncing and manually syncing to clear up the problem. That gives a new definition to push.
This seems like a good time to remind people to back up your data before you enable any sort of automatic syncing. Read on after the jump to see how to backup your Address Book and iCal events, just in case.
Thanks to everyone who sent this in and thanks to FailMe for the graphic.
Update: It is 8:30pm on the east coast of the US, and Apple has just posted this note on the MobileMe System Status: "Some MobileMe members may be unable to sync new, edited, or deleted contacts, calendars, and bookmarks over the air between computers and mobile devices (iPhone and iPod Touch). Service will be restored ASAP. We apologize for any inconvenience."
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