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Filed under: Hardware, OS, Peripherals, Odds and ends, Snow Leopard

HP experts to provide real-time support for Snow Leopard users on 9/9

Have you upgraded to Mac OS X 10.6 Snow Leopard and found that your HP printer or All-in-one is having issues? HP announced today that experts from the company will be providing real-time support on September 9th to help you out.

From 8 AM to 5 PM PDT on September 9th, 2009, HP's Mac-connect team will be monitoring the HP Mac Printing & Scanning Board (part of the HP Support Forums). HP customers who post questions about compatibility with Snow Leopard can expect a quick response from the HP team. After the real-time session, the Mac-connect team will continue to provide help through the Forums.

HP noted in their press release today that "HP has worked closely with Apple throughout the Mac OS X v10.6 Snow Leopard development process, enabling customers to enjoy built-in print driver support for more than 1,300 worldwide HP peripherals out of the box – the most ever offered by HP for a new Mac OS. In addition to print driver support, HP is providing scan support for the latest HP Inkjet All-in-Ones built into the operating system."

More information about HP products and Mac compatibility can be found at www.hp.com/go/mac.

Filed under: Peripherals, Switchers, Mac 101

Mac 101: Get a PC printer running on a Mac. There's a driver for that!

More Mac 101, tips and tricks for new Mac users.

While this tip may be old news to tech-savvy folk, I think it might help a lot of recent Mac switchers who want to leverage their existing investment in their Windows-compatible peripherals.

I have a friend who has been on Windows forever. He finally had his fill, and after some incessant nagging on my part, he made the switch. What I expected to happen, did happen -- he's thrilled being on a Mac. He's yet to see a crash, and as most of us know, it generally 'just works.'

He did have one problem though. He had a Dell USB printer sitting on his desk. When he plugged it into his MacBook it wasn't recognized, and there was a scrolling list of lots of printers, but nothing from Dell.

A quick web search revealed the printer was actually a rebranded Samsung ML-1710. The Samsung driver page for this printer didn't show any Mac drivers. Searching a bit deeper on Google, we found that an unsupported Mac driver was hiding on the Australian Samsung website.

We downloaded and installed the driver, and what do you know? The printer came up, and printed just fine.

The reality is that there are a lot more printer brands than there are original equipment manufacturers, and it's pretty easy to find out who actually makes a particular printer. If it's a USB printer, chances are good you can find a driver and be quickly printing away. For a wide-ranging solution, the Gutenprint (formerly Gimp-Print) open source project provides drivers for hundreds of older or unsupported printers.

The moral: Don't give up on your PC printer if you feel like it still has life in it; a little bit of online research may turn up a way forward for your Mac. If you have similar happy endings, or unpleasant ones, let us know in the comments. Your fellow readers can learn from your experiences.

Filed under: Features, Troubleshooting, Ask TUAW

Ask TUAW: Preventing automounting, Exchange support, printing selections, and more

For this edition of Ask TUAW we've got questions about preventing an external partition from automounting, printing text selections, getting email from an Exchange server, syncing the Address Book with Google contacts, and more.

As always, your suggestions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Leopard on an Intel Mac if you don't specify). And now, on to the questions!

Continue readingAsk TUAW: Preventing automounting, Exchange support, printing selections, and more

Filed under: Software, Open Source

Better printing with Gutenprint

GutenprintGutenprint (formerly called Gimp-Print) is an open-source package of improved printer drivers and utilities that can be installed on Mac OS X to enhance printing functionality and add additional support for older printers. It has driver support for over 1300 printer models, and adds a GIMP plugin for better print customization and color adjustments.

Since I do a lot of Mac system imaging and deployment, I don't like to install a bunch of separate print drivers on a seed image. I initially just used Leopard's built-in generic Postscript or PCL driver, but I had many issues with printing speed (the speed of spooling and job submission, not the speed of the physical printing process) and print quality. So I installed the Gutenprint package, switched all printers to the Generic Gutenprint PCL driver, and the printing issues subsided.

To use Gutenprint, simply download the .dmg (5.2.3 is the latest version) and install the package. All of the necessary PPD's and drivers will be copied to your computer, and you will be able to select Gutenprint drivers when adding printers. If you have an Epson Stylus Inkjet printer, you will then also be able to use "escputil" from Terminal to do printer maintenance like head aligning and cleaning.

Update: Thanks to Charley and Olligarski for commenting that Gutenprint drivers are now included in Leopard. I have used Gutenprint for a while but failed to check if it was installed before I started using the package. It's still worth the install if you're a Tiger user, but the latest version requires at least 10.3 Panther.

Continue readingBetter printing with Gutenprint

Filed under: How-tos, TUAW Tips, iPhone, iPhone 101

iPhone 101: Uploading your Pictures to Flickr and printing sites

Uploading pictures from your iPhone to Flickr couldn't be easier. Many photo hosting and printing sites now allow you to upload pictures by email. (Of coure check with your host or printing service to see if they offer this option.) For Flickr, visit flickr.com/account/uploadbyemail. They'll assign you a "secret" email address. Just mail photos from your iPhone to that address and it loads right into your Flickr account. For Costco, mail your images to save@mycostcophotos.com. You'll receive a confirmation letter at the address you used to send the message. The letter includes a link to the Costco Photo Center website where you can print your photo.

Unfortunately, the iPhone automatically scales your images when you choose the Email Photo option. It does this to save the mailbox of the person you're sending your images to. That's great when you're sharing cute pictures of the family or dog. It's not so great when you want to print out your emailed photos. To address this problem, I've written SendPics, a utility that allows you to select a photo from your iPhone and email it at full resolution. You'll find a copy of this utility at iphone.natetrue.com and via Installer.app. Your iPhone must be modded to allow third-party applications in order to take advantage of this utility

Filed under: OS, Software, Internet, Internet Tools

Network Magic: Simplify Mac and PC networking



The Mac and PC networking challenge is legendary. If you have both on a home or work network, it can be an adventure to get these two machines to see each other, share files or printers. Fortunately, Pure Networks has an app for both Mac and PC called Network Magic which hopes to change all that, as it allows you to easily set up file and printer sharing, diagnose slow networks and more. It offers what looks like a simple interface for managing all this, though I should note that printer sharing only works with the list of printers that Apple officially supports and provides drivers for right in Mac OS X (i.e. - if you can plug a printer in and it works without having to install extra software). While the Windows version is a bit more powerful than the Mac component, folks who need to maintain a mixed network and are after the primary features mentioned here will likely be happy with Network Magic, though licenses are sold at a slight disadvantage for Mac users: packages of licenses begin at $29.99 for 3 PCs (5 PCs for $39.99, etc.), but it's $19.99 for each Mac you want to add to the package. Still, Network Magic looks like one of the easiest networking tools I've seen in a while, and perhaps if its popularity among Mac users grows over time, licensing can become more fair for both operating systems.


[via MacMinute]

Filed under: Software, Productivity, Tips and tricks

Faster printing through Quicksilver or a simple drag and drop



At TUAW HQ we absolutely love Quicksilver, the powerful, incredibly extensible and indispensable productivity tool, as it's capable of speeding up just about any conceivable operation on your Mac. Still, with everything Quicksilver is capable of, I honestly never thought it could be used to help you print documents faster. Sure enough, I have been taught my lesson to never doubt Quicksilver's reach by Mark Fisher, author of this Faster Printing with Quicksilver. In summary, Fisher's how-to walks you through adding your printer to Quicksilver's catalog so it can be used as a target for sending files to print. Combined with the Quicksilver comma trick, you can send multiple files to your printer at once, all from the streamlined efficiency of Quicksilver's search interface.

One downside to Fisher's tip, however, is that it requires a bit of digging around in Quicksilver, not to mention a decent workout training oneself through the app's arguably steep learning curve. If all this tinkering simply isn't your bag, there's a much easier trick I wrote about last year for creating a drag-and-drop desktop printer. This is much easier for virtually anyone to set up for themselves, and as a commenter on that post mentioned, you can drag that desktop printer to the right side of your Dock and delete the Desktop icon altogether, saving precious space for... well, probably all those documents you need to print off to begin with.

Ultimately, either of these tips are a great way print your documents more efficiently, as they remove the need to open each individual app and print the documents manually, one by one.

[via 43 Folders]

Filed under: Cool tools, Tips and tricks

Enable drag-and-drop desktop printing

Since I don't actually own a printer, I find it ironic that I'm posting a tip about printing more efficiently on a Mac. Regardless, this is a handy little tip right out of Apple's Pro site for all you chronic printers out there: if you print a lot of documents throughout the day without necessarily needing to edit them, you can create a "desktop printer" onto which you can simply drag and drop a file to print it. No opening the document or Office, and no dialogs to click through. It's pretty simple: select your printer in the Printer Setup Utility, go up to Printers > Create Desktop Printer (cmd shift D) to create your very own printing secretary on your desktop. Now, if only OS X had a coffee option...

Tip of the Day

Holding the Command key (aka the Apple key) and pressing Tab will cycle through your open applications. It's easier to Cmd-Tab if you are Copy (Cmd-C) and Pasting (Cmd-V) to and from various applications.


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