Squaretrade Articles on TUAW - The Unofficial Apple Weblog

SquareTrade torture tests the iPad 2 by dropping it on cement

by Kelly Hodgkins (May 23rd, 2011)

Personally, I wouldn't deliberately drop my iPad 2 on cement, but the folks at SquareTrade were crazy enough to let not one, but two iPads fall to a sidewalk. The first drop was waist-high and included both a bare iPad 2 and one encased in a Smart Cover. As expected, the naked iPad suffered a ...

Report: iPhone 4 "more prone to physical damage"

by Matt Tinsley (Oct 20th, 2010)

SquareTrade, a company that provides extended warranties for iPhones, is reporting that the iPhone 4 is "more prone to physical damage" than the iPhone 3GS, according to the warranty company's iPhone reliability report. In the report, SquareTrade compared over 20,000 iPhone 4 claims, from the ...

Are higher iPhone 4 accident rates really something to worry about?

by Megan Lavey-Heaton (Oct 15th, 2010)

A report that surfaced from SquareTrade a couple days ago claims that accident rates are higher on the iPhone 4 than its 3GS sibling. SquareTrade says that in the first four months of the iPhone 4 being out in the wild, there is an 82 6 percent increase in reported broken screens over the rate ...

Study: iPhone 3GS more reliable than 3G

by Kelly Guimont (Jun 23rd, 2010)

Poor little iPhone 3G. You are my first iPhone, my first smartphone, my first "I got it the day Apple released it" device. I love you so, and yes, I will miss you when you are gone, replaced by the shiny iPhone 4. Apparently, I was one of the lucky ones. First off, the iPhone 3G is forsaken by ...

Win a Square Trade accident-coverage iPhone warranty from TUAW

by Sang Tang (Oct 23rd, 2009)

Two weekends ago, Diet Coke was accidentally spilled onto my MacBook Pro Keyboard. The machine, a Core Duo 15" that was among the first of the Intel Macs rolled out, suddenly didn't work the way it used to. Luckily, damage was restricted only to the keyboard: caps lock, shift, b, h, and num lock ...

SquareTrade Study: iPhones more reliable than BlackBerry, Treo

by Steven Sande (Nov 8th, 2008)

Independent warranty provider SquareTrade has released a report showing that iPhones are more reliable than either BlackBerry or Palm Treo devices. The report, titled "iPhone More Reliable than BlackBerry, One Year In", analyzes failure rates for more than 15,000 new cell phones covered by ...