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Filed under: iPhone, iPhone 101

iPhone for Newbies: Honey, I shrunk the manual



Caveat Emptor: This is for newbies only. If you've been around, you probably don't need this.


When I bought my last Verizon phone, it came with about three quarters of a pound of paper housed in three manuals allowing me to find just about anything through the index. Yeah, it was overkill -- but at least I knew where to go to learn about an option or feature.

When I opened my iPhone 3GS, I quickly searched for the documentation to show me how use this puppy. All I found was an accordion-pleated piece of paper, titled Finger Tips, telling me all the wonderful things my new iPhone could do... but it was awfully skimpy on covering just how to do anything at all.

On the last page of Finger Tips there were some links to get more information. Following the links would give you almost what you need. But I question how using a software-based paradigm of digital manual delivery relates to a hardware-based product like an iPhone 3GS.

Perhaps that's why an industry has sprung up to print instructional books. David Pogue's massive 'Missing Manual' series speaks to my point. If a good manual were to be included in a hardware product, 'Missing Manuals' would be superfluous.

Apple's manuals have been shrinking for many years; they have come a long way from that of the Apple ][+, in which Woz printed the entire ROM code of its 6502 processor.

The Apple way is to compactly package hardware. This seems way more elegant than being handed a big honking box. But adding half an inch to the height of the iPhone box, to accommodate a concise manual, wouldn't damage the minimalist look.

I don't feel quite right about having paid a goodly sum of money for the box and then having to download a 213-page manual using my own resources. My preference would be to have a manual the size of the iPhone 3GS right in the box, for immediate reference. With that, I could get started right away. After all, if you buy a new piece of technology, you don't want to be slowed down by needing to download and possibly print hundreds of pages along with reading a bunch of sites. You just want to push some buttons and play.

For those who have either lost the brochure or want some more information, see below for links where you can get it. Of course, you can always start with the "iPhone Help" section under the Help menu in iTunes.

The 213 page manual for the iPhone 3GS
Quickstart guides for various iPhone 3GS features
A video guided tour of major features of the iPhone 3GS

And here are some other resources to get you started:
Macworld's App Guide: Searchable by category
19 instructional books on how to manage your iPhone
Apptism - catalog and reviews of over 53,000 apps
Macworld's general listing of 3.0 features
TUAW's iPhone 101 series

I'm sure that many more resources are currently being written, but the links above are more than enough to get started.

I wonder how many agree with me that leaving out a decent manual is a poor idea, and how many of you consider this a non-event.

Do you miss having a paper manual in the iPhone 3GS box?

Filed under: Rumors, iPhone

More rumors on the Verizon-iPhone front

If USA Today says it, it must be truthy -- hence the enthusiasm for today's report that sources close to the discussions are confirming an ongoing confab between Apple and Verizon on the topic of bringing everyone's favorite smartphone to America's most popular cell carrier. The future prospect of a Verizon iPhone, originally rumored and countermanded for this year, has perked up the ears of AT&T naysayers around the USA.

Although the paper cites Verizon's CDMA network as the target for the iPhone deployment option, most other observers (including Verizon executives) have noted the upcoming LTE/4G network, built atop the GSM standard that the iPhone already knows and loves, as the likely deployment environment. Robert swooned over the possibility of an LTE-enabled iPhone back in February; of course, way back in 2007, Verizon's attitude towards Apple's phone was far less conciliatory.

Even though AT&T is eager to hold onto its exclusive deal for iPhone in the US as long as it can -- and there's plenty of financial motivation already -- there's enough meat to this report to make me believe that Verizon-Apple negotiations are more than a stick to push the incumbent carrier toward a better deal. Getting earlier access to LTE (AT&T's buildout is at least a year behind VZW's) and more domestic options for the phone would be a win for Apple, as would a more generous revenue sharing plan with AT&T.

What's not clear to me is the percentage of would-be iPhone buyers who have so far avoided the phone because of carrier exclusivity and the two-year contract requirement. If having Verizon as a choice would flip you from the 'no' to the 'heck yeah' column, pipe up.

Update:
Just discussed the Verizon rumors with Randall on TechVi.

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