Warranty Articles on TUAW - The Unofficial Apple Weblog

Win a Square Trade accident-coverage iPhone warranty from TUAW

by Sang Tang (Oct 23rd, 2009)

Two weekends ago, Diet Coke was accidentally spilled onto my MacBook Pro Keyboard. The machine, a Core Duo 15" that was among the first of the Intel Macs rolled out, suddenly didn't work the way it used to. Luckily, damage was restricted only to the keyboard: caps lock, shift, b, h, and num lock ...

Dead Time Capsules can hang out together

by Josh Carr (Oct 11th, 2009)

We reported on the abundance of Time Capsule failure-to-boot after 18 months in September. A new site has emerged from the mist to help Time Capsule owners who are struggling to get Apple to acknowledge the issue. TimeCapsuleDead.org exists as a register for the owners of dead Time Capsules and has ...

Which peripherals are covered under AppleCare?

by Lauren Hirsch (Sep 11th, 2009)

In the wake of our earlier post on possibly time-bombed Time Capsules, there was some confusion as to whether or not the Time Capsule would be covered under any AppleCare Protection Plan you might have. The suggestion was made in the comments to Mel's post that extended coverage would apply, but we ...

To AppleCare or not to AppleCare -- that is the question

by Sang Tang (Jul 20th, 2009)

The following is a re-enactment of the mysterious and sudden failure of Megan Lavey's MacBook. It was the evening of Tuesday, July 14, 2009. Megan Lavey heads out to the movies to watch the eagerly anticipated Harry Potter and Half-Blood Prince. But the excitement of the night was short lived. Upon ...

Don't panic: Liquid damage, and what to do about it

by Robert Palmer (May 12th, 2009)

We've all had an "oh poopie" moment involving liquids: Time slows down, you watch as the glass tips over, its contents cascading (beautifully, in another context perhaps) over the rim and onto the table. The rivulets of beverage roll in a miniscule tidal wave across the surface, over the edge, and ...

Original iPhone warranties about to expire

by Dave Caolo (Jun 26th, 2008)

Do you hear that ticking noise? It's your iPhone's warranty preparing to go "boom." If you purchased your iPhone on the original US release date -- June 29, 2007 -- your warranty will expire in three days (as of this writing) on June 29th, 2008. Tick, tick. Of course, you can extend coverage by ...

AT&T refurb iPhones arrive with incorrect warranty coverage

by Erica Sadun (Mar 31st, 2008)

Doug Toombs from Howard Forums tipped us off that those refurb AT&T iPhones many TUAW readers bought a few weeks ago might not have properly issued warranties. He sent me over to Apple's warranty self-checking site and sure enough my new iPhone's limited warranty is due to expire on July 22nd.I ...

To buy AppleCare or not?

by Cory Bohon (Mar 6th, 2008)

Most people are split on the decision to buy an extended warranty on their electronic devices. Some think it's the best "accessory" that you can buy for your gear, while others think it's a total waste of money. Speaking from my personal experience with AppleCare support -- it has been a worthwhile ...

Is it legal to unlock your iPhone?

by Mike Schramm (Aug 26th, 2007)

Just in case you missed it, Engadget did a nice little analysis of whether it's legal to unlock your iPhone or not-- a more and more pertinent question as we get closer and closer to having unlocking solutions become available. In short, it is legal... mostly. The main questions of legality lie ...

iPhone battery a ticking time bomb?

by Victor Agreda, Jr. (Jul 20th, 2007)

No, not exploding batteries. I'm talking about 12-18 months from now, when thousands upon thousands of iPhone batteries, completely sealed from consumers, will begin to lose their juice. Sheldon Liber, on our sister site Blogging Stocks, suggests that in about a year, Apple is going to be dealing ...

iPhone battery warranty, replacement information

by Dave Caolo (Jul 2nd, 2007)

Apple released information on the iPhone battery's warranty today, as well as the cost of a replacement. Out of the box, your iPhone's battery is covered for 1 year. Apple intends to release Apple Care for iPhone sometime this summer (allegedly). Customers of Apple Care for iPhone will be entitled ...

3 year warranty with Higher Ed. purchases, or not?

by Conrad Quilty-Harper (May 26th, 2006)

A few weeks ago, Apple stuck a message up on their Higher Education store (EU only) stating that due to a new national agreement for Higher Education individual purchases, any Macs purchased from the store would receive three years of parts and labor coverage at no extra cost. When I later ...

Macworld goes inside the MacBook

by Victor Agreda, Jr. (May 18th, 2006)

Macworld does what most of us won't: they void their MacBook's warranty by opening up the battery compartment and removing the RAM and hard drive. And as a special treat for us all, they posted the video on YouTube. Thanks guys! Wow, easily removable drives on an iBook MacBook? Wow, how many Dell ...