Water damage Articles on TUAW - The Unofficial Apple Weblog

Greenwich, Conn., Apple Store closed temporarily due to flooding

by Kelly Hodgkins (Apr 21st, 2011)

A mishap at a Greenwich, Conn., Apple Store resulted in the activation of the sprinkler system and significant water damage to the building. A cleaning crew working Tuesday night accidentally dislodged a sprinkler head, which activated the sprinkler system and fire alarm. Within minutes, the ...

Apple's softened "water damage" policy gains notice

by Erica Sadun (Feb 1st, 2011)

Quite a buzz has appeared recently about Apple's updated water damage policies. These policies actually came to light several months ago due to some clever sleuthing on the part of Boy Genius Report, which we posted on at the time. The same policies may even have gone into effect in Europe several ...

Win a Square Trade accident-coverage iPhone warranty from TUAW

by Sang Tang (Oct 23rd, 2009)

Two weekends ago, Diet Coke was accidentally spilled onto my MacBook Pro Keyboard. The machine, a Core Duo 15" that was among the first of the Intel Macs rolled out, suddenly didn't work the way it used to. Luckily, damage was restricted only to the keyboard: caps lock, shift, b, h, and num lock ...

Your headphones' mic not working? Don't sweat it.

by Sang Tang (Aug 13th, 2009)

While I love the functionality of Apple's microphone-enabled headphones (both the Apple Earphones with Remote and Mic, which comes with the iPhone 3G S, and the iPhone Stereo Headset, which came with previous iPhones), I've found that the extra layers of functionality also bring extra layers of ...

To AppleCare or not to AppleCare -- that is the question

by Sang Tang (Jul 20th, 2009)

The following is a re-enactment of the mysterious and sudden failure of Megan Lavey's MacBook. It was the evening of Tuesday, July 14, 2009. Megan Lavey heads out to the movies to watch the eagerly anticipated Harry Potter and Half-Blood Prince. But the excitement of the night was short lived. Upon ...

Apple to replace water-damaged iPhones via out-of-warranty service

by Dave Caolo (May 5th, 2009)

ifoAppleStore is reporting that Apple has instituted a new policy that will let iPhone owners swap their liquid-damaged iPhones for replacements. For $199US, customers can swap their defunct phones for a refurb unit, provided that it succumbed to an out-of-warranty encounter with liquid. Here's the ...