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Fix Quicktime issue in Tiger

by Dave Caolo Jun 21st 2005 at 11:00AM

quicktime_errorI've had this trouble with Quicktime and Safari since I installed Tiger. Often, when trying to view a Quicktime movie on a webpage (not all the time, but just enough to make me wonder what was going on), I'd get the icon at right. Usually, opening the same URL in Firefox would resolve the issue. That is to say, the movie played just fine in Firefox. I found this kind of frustrating, but not enough to try and work out an answer. Luckily, Mr. Barrett did the hard part for me.

To solve this problem in most cases, he writes, follow these four steps: First, Quit Safari. Next, navigate to /Library/Internet Plug-ins/. Then, find the file called QuickTime Plugin.webplugin and move it to the desktop (or delete it if you're confident). Finally, re-launch Safari and return to the troublesome URL. The movie should now play as expected. Worked for me! Thanks, Mr. Barrett!

[Via Mr. Barret.com]
 

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I've had this trouble with Quicktime and Safari since I installed Tiger. Often, when trying to view a Quicktime movie on a webpage (not all...
 

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Erik Tribou

Looks like the previous comment had my tags taken out. The example should look like: <Object>...<Embed>...<Embed>...</Object>.

June 21 2005 at 6:22 PM Report abuse rate up rate down Reply
Erik Tribou

I had this problem too and removing the plugin fixed it. I don't know a lot about this, but I only have problems with sites that have netscape style embed tags inside object tags for the quicktime movie. Something like ... ....... Perhaps one of those tags triggers the quicktime .webplugin and the other triggers the .plugin and this confuses the browser.

June 21 2005 at 6:12 PM Report abuse rate up rate down Reply
Andrew Kaufmann

I'm having this problem too. Any chances of getting a real fix rather than a "delete this file and hope" fix? (not to be dissing the fix -- it is better than nothing! :)

June 21 2005 at 3:05 PM Report abuse rate up rate down Reply
Peter

I had found this 'fix' a few weeks ago on the iFilms site, but alas it disables the Archive Films dashboard widget (which is so cool). If anyone has a fix....

June 21 2005 at 2:48 PM Report abuse rate up rate down Reply
teece

I was experiencing that same problem. However, the "nuke the site from orbit" method of erase and instal fixed it for me. ;-P

June 21 2005 at 1:27 PM Report abuse rate up rate down Reply
Scott

I'm experiencing the same problem but with OSX 10.3.9. I tried this but it didn't work. Any way to fix it? Thanks. Scott

June 21 2005 at 1:05 PM Report abuse rate up rate down Reply
Paul

Thanks so much! Mr. Barrett!

June 21 2005 at 12:30 PM Report abuse rate up rate down Reply
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