Skip to Content

A Microsoft Catch-22

Get a load of this. I try to use the festering bowl of pus that is Internet Explorer 5 as little as possible but keep it around for those few websites that require Internet Explorer. However, I  support thousands of users who do use IE5 regularly. Most of them simply don't know any better and continue to use IE5 installed on their systems despite the superior alternatives that exist. I even install these alternatives on their machines, but like Pavlov's dogs, they are conditioned to repeat their behavior. Ah, but I digress.

A few years ago, Microsoft started making http://www.msn.com the default homepage for their installations of Internet Explorer 5. I didn't personally like the move but at least I knew how to change my default homepage. The majority of my users do not know how to do this and so end up, just as Microsoft planned, staring at msn.com every time they launch their browsers.

Now, this is relatively harmless behavior until you take into account a change that Microsoft made either late last week or sometime this weekend. They've made a change to http://www.msn.com that crashes Internet Explorer 5 for the Macintosh. Yup, that's right...Microsoft has changed the coding on the default homepage for their IE5 browser on the Mac that crashes the very browser in question. And it gets worse. Since the only easy way to change the default homepage in IE5 is to do it in the browser itself (in the Preferences) and the browser is crashing with a spinning beachball of death (SBOD) when you launch it, there's now a classic Catch-22. How can users change the homepage to something else if you have to do it in the browser, but the browser crashes loading the page?

Fortunately, there is a way around this. You can hit the Command and period keys immediately after launching IE5 to stop the page from loading and therefore stop the browser from locking up. Then you can go to the Internet Explorer menu and select Preferences. Click on "browser display" in the list and you'll be able to change IE5's default homepage to something other than msn.com.

I've tested this on Macs running Mac OS X versions 10.2.8, 10.3.9, and 10.4.3. Internet Explorer 5 on all of them behaves exactly the same way, crashing trying to load the msn.com homepage. Discontinued browser or not, I feel it's inexcusable for Microsoft to change their browser's default homepage without testing it against all the latest versions of their own browser for each platform. Congratulations Microsoft for reaching a new level of cluelessness I've never seen before. Way to go.

Updates:
11-01-05, 8:40am: Microsoft has changed msn.com to fix this problem.
11-01-05, 1:53pm: Now msn.com is crashing IE5 again.
 

Get a load of this. I try to use the festering bowl of pus that is Internet Explorer 5 as little as possible but keep it around for those...
 

Add a Comment

*0 / 3000 Character Maximum

43 Comments

Filter by:
Kitty

For you people- who have had huge issues with MSN and Mac IE- Well looks like MSN heard the users and just put out a fix. They tried to drop support for the browser but it looks like too many people still use Mac IE. So here you go -MSN looks ok in Mac IE again.

December 12 2005 at 2:19 PM Report abuse rate up rate down Reply
Bruce Wald

Thank you Damien for your helpful post. I wasted an hour reloading IE 5.2 (there are some sites that require IE) twice until I thought to Google "IE 5.2 Mac 10.4" and found your explanation and fix.

November 06 2005 at 9:46 PM Report abuse rate up rate down Reply
Dan

Hey Damien, I contend that if Apple had done same thing with Safari and Apple.com you would have (rightly) had kittens. And so would 90% of TUAW readers. This was a glaringly egregious error, even for Microsoft. There's no excuse, love 'em or hate 'em.

November 01 2005 at 5:07 PM Report abuse rate up rate down Reply
Anon

www.msn.com opens fine (except for some javascript errors) with IE 5.2 on my Powerbook with 10.4.3. Though, I have Privoxy in between. You should just figure out what's causing the crash (probably javascript) and filter it with Privoxy or Squid if you can't remove IE from their systems.

November 01 2005 at 2:41 PM Report abuse rate up rate down Reply
Ger Nijkamp

It crashed here using Mac OS X 10.4.2 and Exploder 5.2.2...

November 01 2005 at 1:45 PM Report abuse rate up rate down Reply
Will Parker

There's another point to remember about Mac IE bugs -- they aren't going to get fixed. Period. The entire MacBU browser team -- product managers, programmers and testers -- was disbanded shortly after Safari 1.0 shipped. Some of them went to the Entourage team, and the rest moved out of the MacBU entirely. (The truly untalented ones, as so often happens at Microsoft, went to MSN.) The official word at the time was that the MacBU was putting MacIE on permanent low-maintenance status because 1) MacBU couldn't hope to match the resources and obvious strong desire that Apple was putting into Safari and 2) it would free up badly-needed resources for the Mac MSN client project that was then getting started. Before those of you who haven't a good word to say about Microsoft employees get started, I want to say that the MacIE team included some truly talented people. Their main problem was that Microsoft upper management at the time thought they owned the Internet and all browser development within the company had been put on a restricted cash diet. No funding, no chance to make up for past mistakes, and then no browser jobs at all. As for why this recent change at MSN was allowed to slip through, your guess is as good as mine. They may well have not bothered to check with the MacBU about the change. As for the larger question of how a company with umpty-billion in cash reserves, who daily loses a couple hundred bucks a throw on each XBox sold, can continually force its Mac unit to fend for itself financially.... Well, SOMEBODY has to make up for the XBox deficit, don't they?

November 01 2005 at 12:46 PM Report abuse rate up rate down Reply
Brady J. Frey

I delete it from all users harddrive. If you're worried your users need IE, then turn safari's user agent to IE6 if you have to for them, but get rid of that browser! You're continuing to feed the problem by allowing it. And, as a web designer, by all means code by standards, but don't worry about IE for mac anymore. We support standards, and support them seeing the content (I'd never block a user out, cough, GAP.com), but that doesn't mean you have to cater to it. IE 5 is the new, well PC IE 5 or NN 4. Just say no.

November 01 2005 at 12:21 PM Report abuse rate up rate down Reply
Brian Smith

Oh, c'mon folks. MacIE 5 hasn't seen any real development since they pulled the plug on it in March 2000. It had a little bit of crash fixing for OSX, but nothing more. It's not a piece of shit - it was a fabulous browser for OS9 turned out by a tiny and dedicated team... HALF A DECADE AGO. It's likely that MSN doesn't test with it at all. People running obsolete software aren't the sort of folks who affect your profit margin, you know? How's Apple doing in supporting iTunes for OS9? That came out years after MacIE 5. If you want to bitch about anything, it's only that Microsoft doesn't care about Macintoshes. Well, duh. That's like Kanye saying Dubya doesn't care about black people.

November 01 2005 at 12:13 PM Report abuse rate up rate down Reply
Penginkun

So what, MS can't make a mistake, is that it? They have to be 100% perfect, all the time? And don't forget: you're taking out on the entire company what's most likely the fault of one person, their webmaster.

November 01 2005 at 12:10 PM Report abuse rate up rate down Reply
David

I keep 2 computers for that very reason. I have a Dell notebook w/ all my business stuff on it, and I keep my Macintosh Microsoft-free (and use it for graphics, music etc.)

November 01 2005 at 12:07 PM Report abuse rate up rate down Reply
Buy an ad here

Hot Apps on TUAW

Tweets

© 2012 AOL Inc. All Rights Reserved.