Apple tech as suicide hotline operator

Top notch tech? what are you talking about? Every time I've dealt with them was horrible. Same with all my friends. They've had their warranties voided for no reason, the 'geeks' tell them they're stupid and wrong. Great customer care.

Too bad the suicide hotline is close to being shut down.

Um, i too like humor, that was pretty weak though.

What a rediculous post. Slow news day much?

You must have never called about the xserve:) I've NEVER called an apple rep that knew what they were talking about in that area - maybe because we've always called about server stuff, but most of them have no clue about the the server technology that's installed in their box - though I'm sure they know much about the basic mac operating system. I don't know, maybe I've had bad luck, but all the San Francisco IT reps and companies I know all regard it the same way - and not because they're trying to make a sale, but simply because they've been on the phone at one critical point or another trying to get a clear answer to fix a problem.