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Apple Store Concierge on your own Mac



If you've ever been to an Apple store you've probably noticed the launcher-like buttons in the middle of the desktop of all the Macs on the floor. The buttons give you access to that store's Concierge (for Genius Bar and Studio appointments), events calendar, product info and other store info.

What if you could have those same DesktopButtons on your own Mac, giving you access to the same information - but without having to actually go to the store? I know, it's actually kind of useless, but sometimes we do things just because we can. DesktopButtons is apparently Docktop, an app that costs a mere $4, so if you like the interface itself, you really should buy it.

But what if it's the Concierge you're after? There's a torrent in the wild that will give you your very own copy of Concierge. Once configured with your local store's ID code, it will display the Concierge for that store. As ifoAppleStore points out there's a good chance the software was downloaded from an actual Apple store's computer, so it might not be in the wild for long. But for now, ifoAppleStore has all the details you need to see this all for yourself.

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Retail Software Apple

If you've ever been to an Apple store you've probably noticed the launcher-like buttons in the middle of the desktop of all the Macs on the...
 

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Leonard

So how exactly do you get the web interface?

January 02 2007 at 6:17 AM Report abuse rate up rate down Reply
Someone

Man, what people will do...
The Concierge application is just a windowless web browser that does some nice effects. It behaves the same as going to apple.com/retail and choosing your store's Concierge. Why would you need this?

October 11 2006 at 1:55 AM Report abuse rate up rate down Reply
Spark

Brad, Where in the plist file. I mean right after their url or put the url to your store location in there with the number? Which plist file. There seem to be 2.

October 08 2006 at 1:59 PM Report abuse rate up rate down Reply
john russell

I borrowed the concierge application from the Pioneer Place Apple store (R077) a long time ago. I have had no need to use it though.

October 06 2006 at 5:52 PM Report abuse rate up rate down Reply
Brad Allenick

Joseph, I have had the new version of concierge and desktop buttons since the day it came out. Not only do you need to enter your stores number into the .plist file, but also the text file for the url to the apple site.

October 06 2006 at 5:35 PM Report abuse rate up rate down Reply
Joseph Crawford

I have downloaded and tested this and it is not a working solutions. The local store in Crossgates mall is R017 and when i entered that then launched the app. It stated i was at store zTest Store 1, the website says Crossgates for the store. I think i will stick to the website interface and I hope i dont have to visit often enough to get use out of this application.

October 06 2006 at 4:34 PM Report abuse rate up rate down Reply
aron t

Mitchell, if you will code it, I will use it

Thorn, Are you sure? I thought the web concierge service did some sort of check on whether you had an appointment already or something...

October 06 2006 at 3:11 PM Report abuse rate up rate down Reply
Thorn

Aron, everyone's always had the ability to use the web interface to flood the concierge with appoinments anyways.

I feel sorry for anyone who visits the Genius Bar frequently enough to actually get good use from having the Concierge application installed on their Mac!!!

October 06 2006 at 1:22 PM Report abuse rate up rate down Reply
Kyle Nilson

Docktop is NOT the same application. Actually, it's an extremely light app stored in /Library/Desktop Buttons (or similar). It calls up four urls stored in a text file next to the app. The text shown by the app is actually an image stored in the RSRC file within the application resources (ditto the icons). You need ThemePark and a quality photo editor (Photoshop) to alter the program.

October 06 2006 at 12:27 PM Report abuse rate up rate down Reply
aron t

Would this not cause a problem if a malicious person decided to flood the concierge with appointments?

=aron=

October 06 2006 at 12:23 PM Report abuse rate up rate down Reply
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