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Microsoft copied the only iPod they could

John Gruber has penned an interesting observation of how Microsoft might very well have missed the mark from the get-go when they made the strange decision to take on the iPod and iTunes. Since the player's initial wiz-bang sales period is essentially over (as in: it more or less set a decent sales barometer, at least for now), John wrangles some interesting statistics from Amazon's charts on exactly where the Zune stands in comparison to Apple's players (including year-old models), as well as its ranking in the overall electronics category. To spoil the surprise: the Zune isn't doing so well. We've looked at Amazon's charts before, but as of this writing, a record player is beating out the best selling Zune on the electronics list, while iPods - specifically the small, flash-based nano and shuffle - dominate most of the top 10 spots.

John then uses this data and good ol' fashioned people watching to conclude that Microsoft shouldn't have taken what could be their only swing at the plate in producing a hard drive-based iPod; they should have cranked out a flash memory model to go head-on with the nano - inarguably the home run slugger in Apple's lineup. While I tend to agree with John, I also see a problem with going down this road: Microsoft would likely have had even less room to maneuver, and even fewer things to market ('Beam your tunes') and invent lame, dead-end lingo for - they actually refer to sharing your music wirelessly as 'squirting'. Who wants to bet how excited Steve Ballmer's kids are to 'squirt' at school?

Sure, when you look at what you're up against in the DAP market, Apple's iPod nano and SanDisk's respectable 2GB Sansa player (expandable via an SD slot, and at #11 on Amazon as of this writing) are the top dogs to beat - but what could they have offered? I highly doubt they could have fit their DRM-crippled and arguably worthless (though admittedly buzz-worthy) Wi-Fi sharing feature into a nano-sized player, even if they made it slightly larger and uglier like the Zune is to its 30GB iPod rival. A 'Zune nano' with nothing unique to offer would dry up on its own in a market already dominated by Apple, SanDisk and Creative, and Microsoft's exclusive, 3rd party bitch-slap of a music store would have even less of a leg to stand on.

In summary: I think John's right - Microsoft made a bad move in copying the 30GB hard drive-based iPod, but it was the only move they had. In this light, it kinda makes you wonder why they bothered in the first place.

John Gruber has penned an interesting observation of how Microsoft might very well have missed the mark from the get-go when they made the...
 

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Craig

Juan-Antonio has a really good point. M$ has a history of putting out 2 or 3 flops, then getting it right and having a runaway success. The Xbox is one of the few things I've seen them have a success with the first time out, such as it was.

November 30 2006 at 6:36 PM Report abuse rate up rate down Reply
JAG

Hey, I do not want to be the sour grape but... MS is always late (lack of imagination, no doubt), but once it enters a market they hammer it until they become dominant. Netscape vs IE comes to mind, everybody was laughing and ridiculing how MS lost it and that was the beginning of the end of the giant. Where is Netscape now? I just hope that Apple is wiser this time around.

November 30 2006 at 5:59 PM Report abuse rate up rate down Reply
tony

They did have another option -- buy a company like iRiver that alrerady makes a broad line of devices and stick to SW features for the first round of launches. This has several advantages:
- It instantly gives them a broad line of products from standalone MP3 players to media players which are quite well designed but lacking in distribution and marketing. This woudl include the flash-based segment which I also believe is where they should have started. (Samsung's new player looks cooler than a nano, but their SW likely stinks).
- It gets them out of the box of having to top Apple on the HW side (ie. "hey, it's just what iRiver had in the oven when we bought them... look for big innovations next year").

Knowing Microsoft's "not invented here" culture all too well, this would have been very hard for them to swallow. There's no reason an outsider has anything to teach them that a couple billion in investment can't solve over several year period. After all, Xbox spent $4 billion and is only beginning to break even after 5 years. That's not too bad, right?

November 30 2006 at 2:30 PM Report abuse rate up rate down Reply
Stephen Lang

@3- I don't think Steve Jobs exposed anything. It's not like the hardware/software integration wasn't a well-known and talked about benefit of the iPod.

But yeah, it's pretty obvious that MS decided late in the game to switch strategies and duplicate Apple. Problem is that merely matching Apple at this point is likely not enough, what with the confusion it causes with PlaysForSure, their hardware partners, and of course iPod market dominance.

They added a cool hardware feature (wifi), but then crippled the actual application of it to the point where it's of marginal value. The larger screen is nice, too bad you have to transcode everything to WMV.

November 30 2006 at 2:18 PM Report abuse rate up rate down Reply
Doug Adams

The Amazon rankings are a good barometer. But also, have a look at the star ratings. Only 3 for the Zune (Black) in #6 position. What's up with that? Blind faithful buying it and not satisfied? Reviews are telling.

November 30 2006 at 1:48 PM Report abuse rate up rate down Reply
drivebybiped

So everyone that ever makes a hard-drive based MP3 player is copying the iPod? Talk about hubris. I'm glad Microsoft is entering the market, as the more competition the better. The iPod is not the "OMG Perfect!!" player people make it out to be, and any and all competition is great. I love Apple computers, but cannot stand the iPod or iTunes.

November 30 2006 at 1:27 PM Report abuse rate up rate down Reply
Berkana

Microsoft fell into Steve Jobs' trap with a combination of hubris, and greed. No matter how dominant they are in the world of tech, they can't stand a market that they don't dominate, especially with Apple showing them up.

Less than a year before the Zune project got started, Steve Jobs was interviewed by some business or news magazine, and asked how he would kill the iPod if he were one of the competitors. He basically said that the user experience of the competition sucks because it is divided up too much; the solution to killing the iPod, as Jobs said, was vertical integration: have one company control the player hardware, the software, and the content distribution. (In other words, imitate the iPod/iTunes model.) I thought to myself, "Exposing the cause-and-effect of the iPod's success has got to be either one of the stupidest things Steve Jobs has ever done, or one of the most brilliant things he has ever done."

It has turned out to be the latter. Steve Ballmer has said that the Zune effort is a marathon, not a sprint. Basically, by luring Microsoft into doing this, Steve Jobs has led MS to stab its partners in the back while investing in a long-haul project that not only will fail, but will bleed MS of billions of dollars in the process and breed much ill will against it along with erroding confidence in MS--as if Windows Vista weren't enough to do that. Brilliant!

November 30 2006 at 1:18 PM Report abuse rate up rate down Reply
John B.

One should note, however, that this is likely their first DAP of several. It's almost certain that they have a flash-based DAP in the works to combat the nano. It's only a matter of time before it's introduced and invariably fails. Can't wait!

November 30 2006 at 1:03 PM Report abuse rate up rate down Reply
Jon

"Who wants to bet how excited Steve Ballmer's kids are to 'squirt' at school?"

I think if I was Ballmer's son, I'd commit suicide.

November 30 2006 at 12:50 PM Report abuse rate up rate down Reply
David

I was in RadioShack yesterday getting a universal remote, and while I was paying, I saw the Zune in the display case at the register. Being my first "real" look at a Zune up close, from my observation it looks more like the original iPod (clunky, thick, "brick"-like). I'd have to agree that they needed to spend more time perfecting it and making it more like the Nano.

Interestingly, out of curiosity, I asked the sales guy in RadioShack how many Zunes they had sold in the three weeks (or however long it's been) since its release and the sales guy responded:

"I think...only one?"

November 30 2006 at 12:35 PM Report abuse rate up rate down Reply
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