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Live iPod/iTunes Phone Support

At Slate, Timothy Noah tracked down an actual customer service telephone number for iTunes. Here's the dish:

With your iPod serial number in-hand, call 1-800-275-2273, Apple Care Service and Support. Enter 70 at the recorded greeting. If rejected, enter 70 again. When prompted for a product name, say "iTunes". When prompted, say either "Macintosh" or "Windows" depending on the type of computer you're using. When asked if you're calling on behalf of a school, say "no". (Or "yes", if you are, you know, calling on behalf of a school.) After all these steps, Noah promises you a live person at the other end.



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iPod Family iTS Apple

At Slate, Timothy Noah tracked down an actual customer service telephone number for iTunes. Here's the dish: With your iPod serial number...