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Xbox incompatible with 802.11n Airport Extreme

TUAW reader Bryan Hughes writes in to tell us that after many unsuccessful attempts, he was unable to connect wirelessly to his Xbox 360 via the new 802.11n Airport Extreme. Over at a discussion at Apple Tech Support, other users report no problem connecting their Wiis and Playstation 3s to the Airport Extreme network but that the Xbox is another matter.

The Xbox 360 apparently will not recognize any network with security, whether WEP or WPA and Microsoft's tech support apparently is telling customers that Apple routers are not recommended. So would you be willing to entirely disable security on your wireless network to connect to your Xbox? That's apparently one way of making the connection work. Some readers report that turning off security and closing their network (not advertising the SSID) and using MAC address filtering work. You can join the Xbox/Airport Extreme discussion here.



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TUAW reader Bryan Hughes writes in to tell us that after many unsuccessful attempts, he was unable to connect wirelessly to his Xbox 360...
 

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Chris M

I can confirm that using an airport express configured as WDS works just fine. I just purchased an Airport Extreme, configured it and had trouble with the Hawking wireless ethernet bridge I had previously used. Turned out the bridge doesn't support WPA. This was the first site I can across when trying to decide if I should buy a wireless adapter for the XBOX 360. Saw the 3rd comment about using the airport express, tried it out and it works beautifully. So a big thank you to Adam.

March 08 2007 at 9:40 PM Report abuse rate up rate down Reply
Midas360

Actually, it's the other way around. The NEW Airport Extreme is incompatible with XBOX 360. Let's not forget that the original Airport Extreme works fine with XBOX 360 along with Belkin, Linksys, Netgear, Buffalo, etc...

I just purchased the NEW Airport Extreme and had this very same problem. I spoke on the phone with an Apple engineer for numerous hours trying to figure out a workaround but to no avail. He told me to wait for a firmware upgrade. Plus, he did mention other known issues with the new extreme.

February 07 2007 at 3:24 PM Report abuse rate up rate down Reply
Bryan Hughes

@Michael Heilemann

That may be true, but we're talking about the new, 802.11n Airport Extreme (not Express). I wish I was smoking something on this topic, but I'm not alone (see the Apple forum thread).

February 07 2007 at 2:54 PM Report abuse rate up rate down Reply
Midas360

I want to confirm the issue at hand. For those that believe this is an XBOX 360 issue, I can assure you it's not. I've spent countless hours on the phone with an Apple engineer and he concluded there was a problem. His suggestion.... wait for a firmware update.

This problem is ONLY WITH the NEW Apple Extreme Routers. Linksys, Belkin, Netgear, Buffalo, etc... they all work fine.

February 07 2007 at 2:49 PM Report abuse rate up rate down Reply
jason

@ars_workerbee

That is the most uninformed post ive seen in a long time. Thanks for the laugh.

Please do read a little about wireless security.

Yes Wep is broke However the many forms of wpa/wpa2 are uncrackable at this point if your key is at the max number of hex.

February 07 2007 at 1:04 PM Report abuse rate up rate down Reply
Bryan Hughes

@mettmann (if that is your real name)

The blogger misinterpreted what I submitted and should update this post accordingly.

1. This ONLY applies to the new 802.11n Airport Extreme. The previous Airport Extreme, with encryption turned ON, worked just fine.

2. The topic deals with Apple routers, not non-Apple routers. Mentioning a Linksys router doesn't really help readers on an Apple blog.

February 07 2007 at 12:26 PM Report abuse rate up rate down Reply
Chris

ars_workerbee, I could not disagree with you more. WEP can be cracked almost immediately but as far as I know there is no known crack for wpa-psk. If you think that you can brute force a dictionary attack on a wpa network "almost as fast" as you can crack wep I challenge you to reveal your sources. If the network uses a strong password then you are talking about some serious time to discover the key. I think it is irresponsible for you to recommend that anyone give up on a security as simple to implement as wpa-psk and go for MAC address filtering, which is completely useless (as you mentioned earlier in your response!).

NO network is "secure", but turning wpa is brain dead easy and should make your network almost as secure as a wired network (inasmuch as any network can be secure)

Chris

February 07 2007 at 12:24 PM Report abuse rate up rate down Reply
mettmann

Ditto - I call BS - have a WRT54GX v2 with WEP - 360 has no problems connecting."Bryan Hughes" just wanted his name mentioned - if that's really the poster's real name (psudoname alert..)

February 07 2007 at 12:11 PM Report abuse rate up rate down Reply
Michael Heilemann

This is hogwash. I have all four of my consoles, including my Wii and PS2 on my Airport Express, and it works perfectly.

February 07 2007 at 11:54 AM Report abuse rate up rate down Reply
Kasei

I have two Airport Expresses and one is acting as a bridge. The stero is connected to the bridge and my 360 is connected as well via the wireless adapter. I had a little trouble finding the proper WEP, but I ended up using a 13 character WEP key rather than the longer one. It would not take the longer WEP key.

It works just fine!

February 07 2007 at 11:53 AM Report abuse rate up rate down Reply
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